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Dr. Kervin Doctor, MD

Dr. Kervin Doctor, MD

Family Medicine*
15+ years of experience

Dr. Kervin Doctor, MD is a family medicine physician in Tampa, FL and has over 15 years of experience in the medical field. She graduated from Windsor University School of Medicine in 2005. She is affiliated with Tampa General Hospital. She is accepting new patients and telehealth appointments.

4.5 Star Rating
Based on 77 reviews 4.5 Star Rating (77 reviews)

Locations

TGMG Carrollwood

TGMG Carrollwood13860 N Dale Mabry Hwy Tampa, FL 33618
1
New Patient?
(813) 302-1571
Patient Favorite Award

Dr. Doctor is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Highly Recommended HospitalPatients recommend this hospital to family and friends. See hospitals

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Experience Check

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Dr. Doctor's Reviews

Likelihood to recommend Dr. Doctor

4.5
77 ratings, 59 with a written review
5 star
86%
86%
4 star
3%
3%
3 star
1%
1%
2 star
1%
1%
1 star
9%
9%

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Caring doctor, professional and friendly staff.
I was surprised the wait time wasn't too long and the staff was very friendly and professional. The Doctor was not in a hurry and took time to make sure all my questions were answered.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sheila DeLeon – Aug 24, 2023
Sheila, we appreciate the review, let us know if... Read More
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Complete lack of consideration
For each of my 3 visits (2 in person, 1 telehealth), I had to wait over an hour between the nurse triaging me and the doctor beginning her exam. No updates, explanations, nor apologies, as if to convey waiting 70 minutes in a paper gown is standard there. All 3 appt's were in the AM so it wasn't like she had all day to end up behind schedule. I've been to other TGMG sites, even ones with higher patient volume, and 1 hour + waits are not standard. It's just Dr. Doctor not being considerate of her patients' time.
What went well
  • Appointment scheduling
What could be improved
  • Long wait times
2 others found this helpful
Helpful
Feb 03, 2023
Hello, we appreciate your input, but regret that... Read More
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She gives you 15 minutes for a visit and have to wait 3 months in between visit. Staff is not great
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Get another doctor – May 10, 2022
We truly value your feedback and are disappointed... Read More
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Dr. Doctor is always so pleasant during visits. She listens to me and displays receptiveness to work with me and make changes when needed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Linda R – Nov 24, 2021
Thank you for this great rating, and have a... Read More
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Excellent doctor! Dr kervin was thorough, understood my situation and methodically and comprehensively explained all my options and suggested the ideal way to resolve my complaints. I am 60 plus and have had to consult quite a few doctors in my time. I can confidently say that I will not be changing doctors now that I have had the good fortune to consult with Dr Kervin
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 10, 2021
Hello, this positive review means a lot to us.... Read More
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This was the first primary care visit that I've left crying. After waiting for more than an hour, she didn't listen to what I was saying. I came in for rectal bleeding when I walk, and she told me to diet, exercise, and to redo a diabetes test, when I just had one done a few months ago. Otherwise, she wouldn't update my chart. When I mentioned to her about the exercise and bleeding, highlighting that she wasn't listening, she said to me "every time?" Even if I bled from my butt half of the time when exercising, I'm not going to intentionally exercise until it's fixed! The rude nurse gave me referrals for the wrong specialty. I was looking for help resolving my health issues, not some generic advice to fat people. I would say that this isn't a great provider if you need actual help or are overweight or obese. You won't get good care. I know that I need to find a new primary care provider after this appointment, but I'm not sure how to weed out doctors like this.
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
Jul 26, 2021
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I was there for over an hour & 15 mins. Left in exam room for 35 of those mins waiting to see dr no one came in & checked on me or to tell me what was taking so long. So I left. This is not the first time either. Doctor is not personable. Uncaring & dismissive.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Long wait times
4 others found this helpful
Helpful
Jul 26, 2021
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To repeat my last evaluation: Great service. Highly recommended. Also, the specialists she recommends are also great.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Alain Etcheberry – Jul 19, 2021
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Dr. Doctor was punctual and courteous. She did not rush and answered all of my questions. She did a great job.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
Helpful
K Kennedy – Jul 17, 2021
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This visit was just to introduce myself. She asked questions and made notes and recommendations. I felt like it was a productive visit.
What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
DAL – Jun 13, 2021
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Dr. Doctor, as usual, was responsive to my needs, questions and concerns. She is friendly, a true professional and consistently demonstrates a caring for her patients.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
James Smith – May 25, 2021
Dr. Doctor's Reply –
Thank you for the review and rating! Take care.
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Dr. Doctor is both congenial and professional. I’m always well attended and have complete confidence in her recommendations and treatment.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Diana Osgood – Apr 14, 2021
Your great rating means a lot to us, and we... Read More
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Very pleased with my visit to Dr. doctor. She answered my questions and showed true concern for my health. The office staff was efficient and courteous.
What went well
No results
What could be improved
No results
Helpful
Don Gibson – Apr 12, 2021
Thank you so much for this positive review! We... Read More
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What a wonderful and comfortable experience. Absolutely happy with Dr. Kervin Doctor. She exceeded my expectations in care, concern and quality of health care services. I am so thankful that she is my new doctor! Also she has a very professional staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Satisfied new patient. – Mar 15, 2021
Thank you for the positive review! We work hard... Read More
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Dr Kervin is extremely thorough, friendly and professional. Great listener, very approachable. Caring and interested. I totally recommend her as a great primary care doctor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cheryl – Mar 09, 2021
Thank you for the positive review! We work hard... Read More
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Well run office, great first impression. Reasonable wait time, friendly staff, and thorough review of my history for first visit. Dr. Doctor was smart, approachable, and explained the standard tests she was ordering and why. Would recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 04, 2021
Thank you for the positive review! We work hard... Read More
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The office is very clean and check in process easy. Dr Doctor is patient and thorough and explained all procedures and future visits-
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Diane Williams – Feb 03, 2021
Your great rating means a lot to us, and we... Read More
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Pleased, very through, took time to explain, didn’t rush thru appointment, had to wait about 20 minutes
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Harry Flanigan – Feb 01, 2021
Hi, we sincerely appreciate you taking the time... Read More
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Prompt and efficient....great bedside manner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 26, 2021
We sincerely value your review. Thanks for such a... Read More
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Pleasant, Thorough and most importantly, I felt well taken care of??
What went well
No results
What could be improved
No results
Helpful
Jan 22, 2021
We sincerely value your review. Thanks for such a... Read More
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About Me

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care philosophy

At Tampa General Medical Group, we are committed to partnering with our patients to help them achieve their best health possible. We strive to provide high-quality, personalized, cost-effective care to our patients by listening to their medical...read more

biography

Dr. Kervin ``Keri`` Doctor has participated in medical mission and international work in India serving rural, tribal and indigent populations and assisting setup of new clinics in these areas. She is a member of several professional organizations...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Cahaba Medical Care Family Residency Program

    Residency Hospital
  • Windsor University School Of Medicine

    Medical School, 2005
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Doctor is a patient favorite Family Medicine Physician

  • Target:BP Gold award, 2018

  • NCQA (National Committee for Quality Assurance) Patient-Centered medical Home, 2016

  • Target:BP Gold award, 2017

  • Check.Change.Control Cholesterol Certificate of Recognition (2018 Gold) from the American Heart Association, 2018

Read our methodology

Affiliated Hospitals

  • Tampa General Hospital

    1 Tampa General Cir
    Tampa, FL 33606
    Recipient of 5
    hospital awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    74%
    Patients said that doctors always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality