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Dr. Ker-Chow Chang, MD

Dr. Ker-Chow Chang, MD

Family Medicine*
45+ years of experience

Dr. Ker-Chow Chang, MD is a family medicine specialist in West Covina, CA and has over 45 years of experience in the medical field. He graduated from China Med Coll, Taiwan in 1976. He is affiliated with medical facilities such as Pomona Valley Hospital Medical Center and Emanate Health Foothill Presbyterian Hospital. He is accepting new patients and telehealth appointments.

3.2 Star Rating
Based on 18 reviews 3.2 Star Rating (18 reviews)

First Fountains Medical Center

2707 E Valley Blvd Ste 103 West Covina, CA 91792
Telehealth available

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Dr. Chang's Reviews

Likelihood to recommend Dr. Chang

3.2
18 ratings, 3 with a written review
5 star
44%
44%
4 star
11%
11%
3 star
0%
0%
2 star
6%
6%
1 star
39%
39%

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Move on to another doctor if you can
During Covid. My parents had a lot of health issues. Dr Chang was recommended since we live near his La Habra location. It has since closed. Dr Chang was forgetting their medical history. During the visits he get my parents records mixed up, But we stay because both he and his assailant spoke mandarin. In 2021 my dad had high PSA. Dr Chang referred him to a pulmonologist. We went to the doctor and he told us and I quote” why are you coming to see me, you should be seeing a urologist! “ that was the last draw. We stopped seeing Dr Chang altogether. Btw, my dads lung was fine. There is no reason for the pulmonologist referral.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
John – Dec 27, 2023
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My husband had a catheter placed in him at an emergency room during vacation and Dr. Chang took the catheter out. Our first visit with Dr. Chang was great. Very kind, caring doctor who spent ample time with us answering all questions. He even did a follow up call the next day to be sure my husband was doing well. I decided to switch doctors and go with Dr. Chang.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Wendy – Sep 24, 2020
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Called to ask if they did Class A DMV physical's and they said yes. Went in for a Class A DMV physical. Dr. said he could do it. Paid $60 (Dr was nice and gave a small discount). Took paperwork to DMV and turns out he wasn't certified to conduct. Now I have to pay $91 for a certified physical. Tried to get a refund, but Dr said no because services were rendered and it took a lot of time - the WRONG services. I ordered a Class A DMV physical and that merits a refund. Very unprofessional.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
William in Chino, CA – Sep 01, 2016
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About Me

care philosophy

I am proud to be part of the Optum family of primary care doctors, specialists, and care teams focused on providing care for people ages 65+. At Optum, my team and I help you reach your personal health goals. We focus on your total well-being while...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • China Med Coll, Taiwan

    Medical School, 1976
American Board of Medical Specialties®
American Board of Pathology®
Anatomic Pathology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

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Locations

First Fountains Medical Center

First Fountains Medical Center2707 E Valley Blvd Ste 103 West Covina, CA 91792
1

Affiliated Hospitals

  • Providence St. Jude Medical Center

    101 E Valencia Mesa Dr
    Fullerton, CA 92835
    Recipient of 21
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024)

    Top 5% in the nation for consistently delivering clinical quality

    America's 100 Best Hospitals Award™ (2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    77%
    Patients who gave a rating of 9 or 10

    11% higher than the national average

    View all patient feedback
  • Emanate Health Foothill Presbyterian Hospital

    250 S Grand Ave
    Glendora, CA 91741

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Pomona Valley Hospital Medical Center

    1798 N Garey Ave
    Pomona, CA 91767
    Recipient of 6
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality