background
background
Dr. Kelly Englund, MD

Dr. Kelly Englund, MD

Internal Medicine*
20+ years of experience

Dr. Kelly Englund, MD is an internist in Cypress, TX and has over 20 years of experience in the medical field. She graduated from University of Tennessee College of Medicine in 2001. She is affiliated with HCA Houston Healthcare Kingwood. She is accepting new patients and telehealth appointments.

4.9 Star Rating
Based on 74 reviews 4.9 Star Rating (74 reviews)

Practice

21216 Northwest Fwy Ste 460 Cypress, TX 77429
Telehealth available

Compare with other Internists

Compare Dr. Englund with our nearby Internists at St. Luke's Health - The Vintage Hospital.

Make an appointment at St. Luke's Health - The Vintage Hospital today at
(832) 779-4385.

Experience Check

Search for experience in a specific area

Dr. Englund's Reviews

Likelihood to recommend Dr. Englund

4.9
74 ratings, 19 with a written review
5 star
99%
99%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
1%
1%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Best there is!
There are so many wonderful things I could say about Dr Englund. I have been her patient for at least 15 years, probably more. She is patient, truly listens, asks questions, is committed, and cares. It is hard to find a good doctor, but Dr Kelly Englund is the best. Before I found her, I visited a few doctors; some didn’t listen. The first time I saw Dr Englund, I knew she would be my PCP from that day forward. She remembers your family and the personal things you told her and will ask about it. We do not only talk about my health care; we talk about other things as well, and she will even talk about her life. She’s is not only the best doctor she is like a friend!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Roni (Moye) Bierbower – Oct 14, 2024
×Post a ResponseAre you Dr. Englund?
Provider professional and Knowledgeable
Dr. Englund is an excellent physician. Even though I'm relatively healthy, at my age I have had to see her often. Her practice being a concierge practice ensures me that I am able to get ahold of her when needed and when my care involves specialists she is able to manage my care with them. I feel the extra cost to maintain my relationship with her is worth if only for her being able to manage my complete care. I'm much healthier as a result of her care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
S Corbitt – May 19, 2022
×Post a ResponseAre you Dr. Englund?
Dr. Englund is the most caring and thorough doctor I have ever known. She listens and answers questions. She is there when you wake up with vertigo at 5:30 in the morning and don't know what is happening. Her staff is also wonderful. I have never left her office with unanswered questions. She also follows up when needed. I hope I never have to change doctors again.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Vonnye Small – Sep 16, 2019
×Post a ResponseAre you Dr. Englund?
I have been a patient of Dr. Kelly Englund’s for 10 years. She is very thorough and caring. Dr. Englund listens and ask questions before coming up with a plan of action. I could not have a better Doctor!
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Mar 20, 2019
×Post a ResponseAre you Dr. Englund?
Dr Englund is a totally patient and practice committed physician and diagnostician. She always has her patient’s best interests and well being in the forefront of her every decision. She is professional, yet concerned, patient, and so in tune to her patient’s and their families ‘s needs and feelings. It is quite refreshing and assuring to know she will respond 24/7 to her patient’s immediate serious needs. This and physicians like Dr. Englund are rare and we know we are blessed to be with her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Mary Orlando and family in Cypress, TX – Feb 22, 2019
×Post a ResponseAre you Dr. Englund?
Simply put, Dr. Englund is the best doctor I have ever had. I would not trade her for any doctor in the United States for a PCP. Dr. Englund is kind, friendly, honest, takes all necessary time with her patients, and she remembers facts about our family's medical issues, without looking at her notes, that I can't even remember. She really cares about her patients health and well-being, and that is rare today. Dr. Englund is moving to a Concierge Service model, and she is worth every dollar.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Terry Roberts in Cypress, TX – Oct 14, 2018
×Post a ResponseAre you Dr. Englund?
While there's no "perfect" person, there's no perfect doctor, I admit. But Dr. Englund comes pretty close. My family and I have seen MANY doctors of all backgrounds, cities, and practices she really cares and listens to you. Like this site, I have heard the same from everyone I come in contact with who has seen Dr. Englund. We are grateful and continue to have enormous confidence in her staff and office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Johnson in Cypress – Oct 21, 2017
×Post a ResponseAre you Dr. Englund?
Dr. Englund is the MOST informed Internal Med. Dr. I have EVER had and I have lived all over the U.S. You can tell she researches your health issues and figures out each and every one, or, knows someone who can. On top of that, she spends time listening and you don't feel rushed. The WHOLE STAFF here is fabulous! They make you feel like family, not a paycheck!! Love & Hugs to you ALL at Dr. Kelly Englund/Dr. Serna's Practice!! KUDOS to everyone. Keep up the good work!! Thanks for ALL you do!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Lisa Christoph in Houston, TX – Jul 09, 2017
×Post a ResponseAre you Dr. Englund?
Dr Englund is a very thorough and professional physician. She sees my whole family and treats us like family. Love this doctor! You leave the office with all of your questions answered. Best physician office experience I have ever had.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michele Hartman in Houston, TX – Mar 09, 2017
×Post a ResponseAre you Dr. Englund?
Fantastic doctor and staff. I also use their NP, Stacy, which is just just as fantastic. My specialist sent me to see her about my blood work and her and the NP sent me to labs right away. They called me the exact same day with my results that needed immediate attention. That type of response is rare in healthcare. They are top notch.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Fly in Cypress, TX – Dec 09, 2016
×Post a ResponseAre you Dr. Englund?
For my husband and myself, Dr. Englund is more like 'a friend who happens to be our doctor'. She has taken the time to know me; my lifestyle, occupation, hobbies, etc. I believe this has enabled her to make realistic suggestions pertaining to my health and well-being. She is knowledgeable, personable and unlike some doctors I've had, has a sense of humor! Isn't laughter the best medicine anyway? You will feel welcomed from the front desk to the exam room. I know you will just love my doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Laurie Ramos in Waller, Tx – Nov 12, 2016
×Post a ResponseAre you Dr. Englund?
Dr. Englund is very professional. She was the first to suspect a life threatening condition, that proved to be true after my review by two specialists. Following a very necessary surgery I am doing well. Thanks to Dr. ENGLUND. Praise God for Dr. ENGLUND and my successful surgery. Frank White
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Frank White in Houston, TX – Oct 31, 2016
×Post a ResponseAre you Dr. Englund?
Dr. Englund has a great bedside manner! She is a very good listener and she is very easy to talk to. She takes her time when providing instruction(s) and is very thorough. You never feel as if she's rushing you through your appointment and always asks if there are any questions or concerns before the end of the appointment. I have submitted questions through the offices patient portal and she responds within a 24 hour period which is pretty awesome. My visits are entirely "stress free".
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Darlene D in Cypress, TX – Oct 31, 2016
×Post a ResponseAre you Dr. Englund?
Dr. Englund was the primary for my wife before her passing of cancer. Her kindness, thoroughly explaining her health convinced me to ask her to be my primary doctor. Each visit she did not rush my visit; she ask me questions that I may not have thought to ask. She works with my specialists and keeps informed of my health with them. Dr. Englund is a kind well informed doctor with a bedside manner better than any other doctor I have seen in the last 72 years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Roy E. Dittfurth in Cypress, TX – Oct 31, 2016
×Post a ResponseAre you Dr. Englund?
She is extremely knowledgeable. She is a very caring Dr. Who makes me feel so comfortabl.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Karen DeMoss-Dittfurth in Cypress, TX – Oct 29, 2016
×Post a ResponseAre you Dr. Englund?
Dr. Englund is an outstanding doctor and person in caring for her patients. She has provide excellent care to me for almost a decade. Her investigative reasoning is top notch in determining the problem and providing a solution. I have total trust in her capabilities.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Ann C. in Cypress, TX – May 15, 2016
×Post a ResponseAre you Dr. Englund?
Dr. Englund has only treated me a few times and she solved the health issue. One was sending me to a physical therapist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kirkpatrick, Ritchie M. in Spring, TX – May 10, 2016
×Post a ResponseAre you Dr. Englund?
Dr. Englund has been my doctor for 4 years. She's an excellent Doctor - very smart and compassionate.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Mar H in New York, NY – Feb 04, 2016
×Post a ResponseAre you Dr. Englund?
Dr. Englund is a wonderful doctor who cares for me along with Dr Serna for my many medical problems as a result of chronic illnesses. She is wonderful and caring. When I require hospitalization, she is the one who looks after me during those times also.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Edith R. in Cypress, TX – Jan 20, 2016
×Post a ResponseAre you Dr. Englund?

Leave a review

How was your experience with Dr. Englund?

About Me

care philosophy

As an Internal Medicine Physician, I provide Comprehensive Care for adults. I manage Chronic Illnesses but also focus a lot of attention on Wellness and Prevention and helping patients to adopt a healthy lifestyle and make positive changes that...read more
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Tennessee College Of Medicine

    Medical School, 2001
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Insurance Check

Search for your insurance carrier and choose your plan type

Locations

Practice

Dorothy Cohen Serna M.D. P.A.21216 Northwest Fwy Ste 460 Cypress, TX 77429
1

Practice

Office10425 Huffmeister Rd Ste 460 Houston, TX 77065
2