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Dr. Kelly Ching, MD

Dr. Kelly Ching, MD

Family Medicine*
25+ years of experience

Dr. Kelly Ching, MD is a family medicine physician in Pasadena, CA and has over 25 years of experience in the medical field. She graduated from University of Southern California Keck School of Medicine in 1998. She is affiliated with Kaiser Permanente Los Angeles Medical Center. She is accepting new patients and telehealth appointments.

2.5 Star Rating
Based on 16 reviews 2.5 Star Rating (16 reviews)

Practice

3280 E Foothill Blvd Pasadena, CA 91107
Telehealth available
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Dr. Ching's Reviews

Likelihood to recommend Dr. Ching

2.5
16 ratings, 6 with a written review
5 star
38%
38%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
63%
63%

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condescending and rude to young patients. sad lady
Horrible service, extremely rude.
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Apr 18, 2023
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BAD doctor. She really does not care about her patients and diagnosed wrong.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Dec 04, 2021
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She’s been my primary care physician for several years. She listens and is very sympathetic. Doesn’t hesitate to make referrals to specialists. No complaints.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 03, 2021
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I went in for a check up and script transfer. Well, a week before the script runs out I call to get it filled and I can’t. The pharmacy says it’s under historical not current medications. I call her office and they say it’s fixed. It’s not, a week and a patients advocate later I have to call in another doctor to get them to write a new prescription for it. I went back to her a second time and she actually started banging her fist and speaking loudly says you need to talk like this to get help.
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Pasadena – Apr 20, 2018
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She's very professional but caring! You will be a family to her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Angelito in Arcadia – Dec 16, 2017
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Dr. Ching has a great bedside manner, she's friendly, patient, and knowledgeable. She's personable and easy to talk to. I highly recommend Dr. Ching!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Bell, CA – Aug 02, 2017
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Know Before You Go

About Me

care philosophy

Health care leader whose mission is to keep you healthy. Under-one-roof convenience, 24-hour advice nurse, and online access to manage your health - anytime.

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Southern California Keck School Of Medicine

    Medical School, 1998
American Board of Medical Specialties®
American Board of Family Medicine®
- 
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Physical Medicine at Pasadena Medical Offices3280 E Foothill Blvd Pasadena, CA 91107
1
(626) 583-2373

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2
(323) 783-4011
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