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Dr. Justin Townsend, MD

Dr. Justin Townsend, MD

Ophthalmology*
15+ years of experience

Dr. Justin Townsend, MD is an ophthalmologist in Miami, FL and has over 15 years of experience in the medical field. Dr. Townsend has extensive experience in Eye Conditions. He graduated from University of Florida in 2007. He is affiliated with Sylvester Comprehensive Cancer Center. He is accepting new patients.

2.8 Star Rating
Based on 6 reviews 2.8 Star Rating (6 reviews)

Bascom Palmer Eye Institute

900 NW 17th St Miami, FL 33136

At a Glance

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Dr. Townsend's Reviews

Likelihood to recommend Dr. Townsend

2.8
6 ratings, 6 with a written review
5 star
33%
33%
4 star
17%
17%
3 star
0%
0%
2 star
0%
0%
1 star
50%
50%

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Excellent Dr
Dr. Townsend is an excellent surgeon, focused and concentrated on his goal, which gets his patients better results.Chit chatting is not possible when you have limited time but you see plenty of qualify staff that explain the procedure and take excellent care of you, if you have a questions for Dr. Townsend he will answer with presicion.We are very grateful that God blessed us with Dr. Townsend. May his work always be excellent
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ivan Rios – Mar 13, 2025
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Townsend was rude, arrogant, dismissive, and had abysmal communication skills. I would not recommend him to anyone. I will not return to him.
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't explain conditions well
  • Appointment was rushed
  • Long wait times
Helpful
Jan 29, 2025
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Zero empathy and no communication skills
Maybe a decent eye specialist but ZERO empathy and no communication skills with patients. I have been seeing this doctor for quite a few years and noticed that he does not communicate well with patients. His consultations have always been extremely briefs and communication was limited to a bare minimum. I complained about this and last time I saw him, he told me bluntly that 'you have a Retinopathy induced by medications you took in the past, you are becoming blind, there is nothing I can do, and I will see you in two years'. I wished I could get more information about the evolution of this disease, including but not limited to how long I will be able drive, read, shop, and walk by myself. I have been trying to be reassign to another doctor specialized in retinae, each and every time I was told that someone will contact me. Today I found out that in order to be reassigned I have to get the blessing of M. Townsend's office, that never follows up on my request. I feel trapped.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
Helpful
Apr 22, 2024
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He is awful. No bedside manner. He saw me for 2 mins, was rude and told me that be was ordering a follow-up visit for me where he would put a shot in my eye next time if needed d because he saw damage to my eye due to diabetes, then walked out taking his resident with him. This is my second similar experience with him. Bascom May have a great reputation but that was the worst medical experience I have ever had. Shame on him.
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Bárbara – Feb 16, 2024
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Repair of complex retinal detachment
He knew exactly what was wrong with my eye.Very straight up what to do after surgery with a gas bubble in eye. How to sleep, what not to do. Would advertise anyone with retina problem to consult with him before it's to late. He is the best wish he was in my network of Doctors. Bascom Palmer University of Miami should be in all Insurance companies network. They weren't in mine but I couldn't risk going blind like my in network Doctor said if I didn't go to Bascom Palmer University of Miami so I went. Rather be in debt than blind. Thank You Doctor Townsend, Jackie Karp
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jacquelyn Karp – Oct 10, 2023
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Had an emergency retinal tear laser surgery several years ago. Dr. Townsend was competent, thorough and I had no further complications. The only downside is he unfortunately has no personality, warmth or ‘bedside manner’ I have several friends who had the same experience with him.
What went well
  • Office environment
What could be improved
  • Didn't explain conditions well
1 other person found this helpful
Helpful
Dr. Townsend did my laser surgery! – Oct 23, 2021
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About Me

biography

Dr. Justin Townsend, MD is an ophthalmologist in Miami, FL and has over 15 years of experience in the medical field. Dr. Townsend has extensive experience in Eye Conditions. He graduated from University of Florida in 2007. He is affiliated with Sylvester Comprehensive Cancer Center. He is accepting new patients.
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Florida

    Medical School, 2007
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Bascom Palmer Eye Institute

Bascom Palmer Eye Institute900 NW 17th St Miami, FL 33136
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Affiliated Hospitals

  • Sylvester Comprehensive Cancer Center

    1475 NW 12th Ave
    Miami, FL 33136
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