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Dr. Julie Lockwood, MD

Dr. Julie Lockwood, MD

Neurology*

Dr. Julie Lockwood, MD is a neurologist in Chandler, AZ. She is affiliated with Chandler Regional Medical Center. She is accepting new patients and telehealth appointments.

4.1 Star Rating
Based on 17 reviews 4.1 Star Rating (17 reviews)

Practice

2201 W Fairview St Ste 1 Chandler, AZ 85224
Telehealth available

Dr. Lockwood is a Healthgrades Choice provider in Neurology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

Experience Check

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Dr. Lockwood's Reviews

Likelihood to recommend Dr. Lockwood

4.1
17 ratings, 17 with a written review
5 star
71%
71%
4 star
6%
6%
3 star
0%
0%
2 star
6%
6%
1 star
18%
18%

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Good doctor, terrible office
Telehealth
I've been a patient for many years at this point and am transferring to a new practice asap due to how incredibly awful this office is. There is no possible way to reach them to request refills--my pharmacy is even unable to reach them. I ended up with a migraine for 5 days because they would not return calls. The last straw was a required telehealth followup appointment, which seems like a billing opportunity more than anything, for which they insisted I sign on 15 minutes early. No one from their end logged on until 30 minutes after they told me I must log on. Then, it took the provider an additional 20 minutes to join. The entire telehealth appt took 45 seconds--I actually timed it. It honestly feels like their top priority is billing and the very last priority is the care of patients. Dr. Lockwood is a good doctor and a really kind person. She should find a new practice or work to tighten things up--it's a mess.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Long wait times
Helpful
Oct 30, 2024
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She doesn't even try to find the root problem.
All she does is throw medicine at your problem. She will not look any further than surface level. Anytime you ask questions or try and look further into your issues she will get defensive and say this is your life now there's nothing anyone can do.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Disappointed Patient – Aug 14, 2024
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Excellent and supportive patient care
Dr. Lockwood listened to what I had to say about my symptoms and had suggestions as to what tests she could do to find out what the problem could possibly be. Very caring.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 16, 2023
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A Dr who listens and cares
Dr Julie Lockwood is amazing. She listens and she does what she can to help. She has been so attentive in helping me and managing my migraines. I know I can count on her and just call if I ever need anything. The front office staff is always there to answer the phone and relay any messages I have to Dr Lockwood. It's such a relief to find a Dr who listen to your problems and does what they can to help you. Thank you Dr Lockwood and staff!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Apr 28, 2023
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I've been with Dr. Lockwood for many years now. She is always super pleasant to work with and has a great bedside manner! I really appreciate the computer appointments too, they make it so much easier. I definitely recommend her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Been a patient for many years – Nov 22, 2022
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BMD
Bi-Annual review with Dr. Lockwood. She has a great bed side manner and always treats Barrett with the utmost respect. She is through and explains all status indicators very well. Barrett is very comfortable with Dr. Lockwood and enjoys the interaction with her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Barrett M Dunham – Nov 16, 2022
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My daughter was diagnosed with autism at the age of 3, She was then diagnosed with Epilepsy at age 7. We have known Dr. Julie Lockwood for several years and she has always made us feel important, informed and welcome as her patient. She has walked us thru some difucult decisions along the way. From Medications to the VPN stimulator that my daughter had implanted 10 months ago. I can't say enough about how thanful my family is to have met her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Derek Palosaari – Nov 15, 2022
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Dr. Lockwood made me feel comfortable when I met her. Her expertise was evident in her assessment, and couldn't have been more helpful. I will certainly recommend her.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nora Schafer – Oct 26, 2022
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Winning Characteristics
Dr Lockwood is personable, knowledgeable, & to the point. She is flexible & can switch to a Telehealth appointment if needed at the drop of a hat. I see her for migraines & epilepsy & I reside in two states. All of her traits make her a winning physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Karen Orfitelli – Oct 13, 2022
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Great service
I really enjoyed my last visit with Dr. Lockwood, she addressed my concerns and very thoughtful and requested update on MRI and EEG to see why having migraines suddenly and why had a seizure to make sure that nothing has changed in my MRI or my EEG from the last time it was done.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
cicely K carter – Sep 21, 2022
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She gives clear answers and direct information about my condition and When I have any concerns or cause of confusion for any reason she can explain with no hurry calm and patience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cynthia – Sep 21, 2022
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She can't remember what she's treating you for after being ur neurologist for 2yrs an treating you for a specific reason an acts surprised when u ask about diagnosis around the medication im on..Goodluck there.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jose Polanco – Mar 07, 2021
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The doctor is very thorough with my care, maybe even more so than the previous neurologist I was seeing at this practice that I did like but has unfortunately left their practice. She’s willing to talk about any questions or care that I have for my health and is willing to help with this puzzling situation that I have on my hands, so I can appreciate her. She’s definitely one of the few doctors that I’m closer with, so I don’t take it for granted. She’s a hard worker, even through the strange times of the COVID-19 pandemic.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
Helpful
Mar 03, 2021
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Dr Lockwood was always on time for my appointments. She always listened to my concerns. Excellent, caring doctor.
What went well
No results
What could be improved
No results
Helpful
Joan A Georges – May 27, 2020
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Dr Lockwood is extremely knowledgeable and kind. She is not the type that just gives you pain meds to pacify you. She actually wants to do tests to find the source of the problem. She really seems to care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
JB – Aug 17, 2019
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I was so surprised to see the one low rating of Dr. Lockwood! I have seen Dr. Lockwood three times and have always been so impressed with her knowledge as well as her bedside manner. She truly listens to any concerns you may have and spends time addressing them. She is very caring and truly cares about her patients. I would highly recommend her and feel so fortunate that I found her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Stephanie in Chandler, AZ – Mar 08, 2019
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She refused to help until I have a test to confirm what has already been diagnosed. She prescribed medication that actually made my condition worse and now she wont consider anything until I have another expensive test. What kind of dr just wipes their hands of you & says she wont help you? She wouldnt even talk to me over the phone, even though she was right there talking to her MA. Regarding the MA-Unfriendly & Rude, Not someone who should be helping people with serious medical condition.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
CHANDLER – Apr 24, 2018
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About Me

biography

Julie L. Lockwood M.D., earned her medical degree from the University of Arizona, College of Medicine, and completed her training at the University of Arizona Affiliated Hospitals. Dr. Lockwood went on to complete a Fellowship at Mayo Clinic Hospital...read more
  • Neurology

  • Electroencephalography (EEG)

  • EEG-EMG Technology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Mayo Clinic

    Fellowship Hospital
  • University Of Arizona College Of Medicine – Tucson

    Medical School
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
Neurology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Lockwood is a Healthgrades Choice provider in Neurology

    Read our methodology

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    Locations

    Practice

    East Valley Medical Associates PLC2201 W Fairview St Ste 1 Chandler, AZ 85224
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 4:00pm
      • Tue: 8:00am - 4:00pm
      • Wed: 8:00am - 4:00pm
      • Thu: 8:00am - 4:00pm
      • Fri: 8:00am - 4:00pm
    • Directions

    Practice

    Office3308 N Higley Rd Mesa, AZ 85215
    2