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Dr. Joyce Chong, MD

Dr. Joyce Chong, MD

Pediatrics*
35+ years of experience

Dr. Joyce Chong, MD is a pediatrician in Fullerton, CA and has over 35 years of experience in the medical field. She graduated from PUSAN NATIONAL UNIVERSITY / COLLEGE OF MEDICINE in 1988. She is accepting new patients.

3 Star Rating
Based on 9 reviews 3 Star Rating (9 reviews)

Practice

125 N Euclid St Fullerton, CA 92832

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Dr. Chong's Reviews

Likelihood to recommend Dr. Chong

3.0
9 ratings, 5 with a written review
5 star
33%
33%
4 star
11%
11%
3 star
11%
11%
2 star
11%
11%
1 star
33%
33%

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Good Doctor, Terrible Staff
Dr. Chong is a good doctor but the staff is a mess. We wait for long periods of time, even with appointments. When they had covered California insurance, the staff could not be bothered to help you but when I got insurance through work and it had more perks, they suddenly wanted the kids to have all kinds of tests run and see all kinds of specialists. The staff messes up the schedule, thy make us drive there only to be turned away. This place has become a mess. Stay away!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Long wait times
Helpful
J Sturla – Nov 29, 2022
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Dr. Chong is very thorough with her patients. She explains everything in layman's terms so that you don't feel intimidated. She is very knowledgeable and I trust her when it comes to treating my kids. The staff are also very friendly and always remembers the names of my children. Although her office can be packed sometimes I am willing to wait for my children to receive the best care. Also in urgent cases, she will go out of her way to make sure your child is okay even on the weekends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
GK in Fullerton, CA – Jun 17, 2016
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They make you wait a long time for just a 5 imn visit after she actually comes in the room to see you. but besides that she def knows what she is talking about when it comes to kids wellbeing.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Long wait times
3 others found this helpful
Helpful
J.S. in Fullerton, CA – Apr 27, 2016
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I would NOT reccomment Dr. Joyce Chong. She seems like she's always in a hurry to get patients in and out of the office and does the bare minimum in checking my baby. I asked her a few questions and her answers are short and non-informative. Also, her staff is very unprofessional. Their attitude seems like they're too good for you. Such a waste of time and money coming here.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Brea, CA – Mar 27, 2016
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Wait times are terrible even with a appointment and the staff is very rude. I took my son in for a concern with Dr. Joyce she examined my son and gave me her recommendation after she walked out I could hear her discussing and laughing with her staff about the concern that I had. I think it is very unprofessional and something unexpected from a pediatrician.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
4 others found this helpful
Helpful
cadad86 in Fullerton, California – Feb 04, 2016
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About Me

biography

Dr. Joyce Chong, MD is a pediatrician in Fullerton, CA and has over 35 years of experience in the medical field. She graduated from PUSAN NATIONAL UNIVERSITY / COLLEGE OF MEDICINE in 1988. She is accepting new patients.
  • Pediatrics

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Pusan National University / College Of Medicine

    Medical School, 1988
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Korean

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Locations

Practice

Joyce H. Chong M.D. Inc.125 N Euclid St Fullerton, CA 92832
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