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Dr. Joshua Au, MD

Dr. Joshua Au, MD

Otolaryngology-Head and Neck Surgery*

Dr. Joshua Au, MD is an otolaryngology-head and neck surgery specialist in Walnut Creek, CA. He is affiliated with medical facilities John Muir Medical Center Concord and John Muir Medical Center Walnut Creek. He is accepting new patients and telehealth appointments.

4.6 Star Rating
Based on 28 reviews 4.6 Star Rating (28 reviews)

Practice

365 Lennon Ln Ste 280 Walnut Creek, CA 94598
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Au specializes in the area of Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Au's Reviews

Likelihood to recommend Dr. Au

4.6

28 ratings, 28 with a written review
5 Star
89%
89%
4 Star
0%
0%
3 Star
0%
0%
2 Star
7%
7%
1 Star
4%
4%

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Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

RecentHighestLowestMost Helpful
What went well
No results
What could be improved
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Oct 21, 2021
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What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 people found this helpful
Helpful
Jul 22, 2021
×Post a ResponseAre you Dr. Joshua Au, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Ramona – Jul 01, 2021
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Rachel Manifesto – Sep 12, 2020
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What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Jun 23, 2020
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What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Apr 30, 2020
×Post a ResponseAre you Dr. Joshua Au, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Nan Kreeger – Feb 05, 2020
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Edwin Turman – Jan 29, 2020
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Z – Jan 04, 2020
×Post a ResponseAre you Dr. Joshua Au, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Sharon Burke – Nov 15, 2019
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
JA Shaw – Sep 18, 2019
×Post a ResponseAre you Dr. Joshua Au, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Sep 01, 2019
×Post a ResponseAre you Dr. Joshua Au, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
DG – Jul 10, 2019
×Post a ResponseAre you Dr. Joshua Au, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 10, 2019
×Post a ResponseAre you Dr. Joshua Au, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
CA – Jun 10, 2019
×Post a ResponseAre you Dr. Joshua Au, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 31, 2019
×Post a ResponseAre you Dr. Joshua Au, MD?
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
May 04, 2019
×Post a ResponseAre you Dr. Joshua Au, MD?
What went well
No results
What could be improved
No results
Helpful
May 02, 2019
×Post a ResponseAre you Dr. Joshua Au, MD?
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
May 01, 2019
×Post a ResponseAre you Dr. Joshua Au, MD?
What went well
No results
What could be improved
No results
Helpful
May 01, 2019
×Post a ResponseAre you Dr. Joshua Au, MD?

Leave a review

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About Me

biography

Dr. Joshua Au, MD is an otolaryngology-head and neck surgery specialist in Walnut Creek, CA. He is affiliated with medical facilities John Muir Medical Center Concord and John Muir Medical Center Walnut Creek. He is accepting new patients and telehealth appointments.
  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Locations

Practice

Office365 Lennon Ln Ste 280 Walnut Creek, CA 94598
1

Practice

Office2301 Camino Ramon Ste 205 San Ramon, CA 94583
2
Office6600 Lone Tree Way Brentwood, CA 94513
3

Practice

Contra Costa Ent. Medical Assoc.2700 Grant St Ste 104 Concord, CA 94520
4

Affiliated Hospitals

  • John Muir Medical Center Concord

    2540 East St
    Concord, CA 94520
    Recipient of 10
    hospital awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • John Muir Medical Center Walnut Creek

    1601 Ygnacio Valley Rd
    Walnut Creek, CA 94598
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality