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Dr. Jose Herrera, MD

Dr. Jose Herrera, MD

Family Medicine*

Dr. Jose Herrera, MD is a family medicine physician in West Covina, CA. He is affiliated with Emanate Health Inter-Community Hospital. He is accepting new patients.

3.2 Star Rating
Based on 5 reviews 3.2 Star Rating (5 reviews)

Practice

1135 S Sunset Ave Ste 211 West Covina, CA 91790

At a Glance

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Dr. Herrera's Reviews

Likelihood to recommend Dr. Herrera

3.2
5 ratings, 2 with a written review
5 star
40%
40%
4 star
0%
0%
3 star
20%
20%
2 star
20%
20%
1 star
20%
20%

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Refuse to see patient
Dr. Herrera would refuse to see the patient when they are few minutes late. This happened to me twice.
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jan 21, 2025
×Post a ResponseAre you Dr. Herrera?
In my limited experience with Dr. Herrera, he is a good Dr. I have an issue with his staff. When I arrived the female staffer at the window was in a football conversation with other staff and dealt with me more as a side issue. After seeing the Dr. for a referral to a specialist, the nurse brought in the referral and said to call the specialist listed on the sheet. I told her I was thinking of seeing a different specialist and she said I had to see the referred Dr. my ins. would pay...not true
What went well
  • Explained conditions well
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Covina, CA – Feb 02, 2016
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About Me

care philosophy

I am proud to be part of the Optum family of primary care doctors, specialists, and care teams focused on providing care for people ages 65+. At Optum, my team and I help you reach your personal health goals. We focus on your total well-being while...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • White Mem Medical Center

    Residency Hospital
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

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Locations

Practice

Herrea & Obeso Medical GRP. Inc.1135 S Sunset Ave Ste 211 West Covina, CA 91790
1

Affiliated Hospitals

  • Emanate Health Inter-Community Hospital

    210 W San Bernardino Rd
    Covina, CA 91723
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    71%
    Patients said that doctors always listened to them and explained things well

    5% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality