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Dr. Jose Cervantes, MD

Dr. Jose Cervantes, MD

Family Medicine*
25+ years of experience

Dr. Jose Cervantes, MD is a family medicine physician in Pasadena, CA and has over 25 years of experience in the medical field. He graduated from UNIVERSITY OF CALIFORNIA AT LOS ANGELES / CENTER FOR HEALTH SCIENCES in 1998. He is affiliated with medical facilities Kaiser Permanente Los Angeles Medical Center and Kaiser Foundation Hospital West La. He is accepting telehealth appointments.

1.5 Star Rating
Based on 8 reviews 1.5 Star Rating (8 reviews)

Practice

3280 E Foothill Blvd Pasadena, CA 91107
Telehealth available

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Dr. Cervantes' Reviews

Likelihood to recommend Dr. Cervantes

1.5
8 ratings, 5 with a written review
5 star
13%
13%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
88%
88%

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A Warning About Dr. Cervantes!! Stay away !!
I had an extremely disappointing experience with Dr. Cervantes. From the moment I entered the room, it was clear that he lacked the essential qualities of a good doctor. His demeanor was rude and condescending, making me feel more like a nuisance than a patient. Throughout our consultation, he interrupted me repeatedly and showed little interest in my concerns. Instead of listening to my symptoms or questions, he spent most of the time bragging about his extensive experience and how he’s been practicing “good medicine” for years. This self-centered approach left me feeling invalidated and unheard. Moreover, his bedside manner was appalling. He became aggressive when I tried to express my worries, which only added to my anxiety. A doctor should provide comfort and reassurance, not hostility.It is disheartening to encounter a healthcare provider who seems to care more about their own ego than the well-being of their patients. I would not recommend Dr. Cervantes to anyone
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Mar 23, 2025
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Doesn't listen to elderly patients
My poor father is elderly and Dr. Cervantes doesn't listen to what he has to say. It's not until I get involved that he listens. It's really sad. Why not listen to what my father said? Why do I have to speak up. He's always short with my father and doesn't give him the care he deserves. Old people should be listened to not ignored.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Oct 31, 2023
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Never listens
This guy never listened. Just provided his opinion with little review of the medical records and no regard to patient input. When I stopped him and told him to stop talking at me and actually listen, he got all hurt and told me I could get another doctor, which I absolutely did. I thought being a Latino doctor who went to UCLA he would be awesome, but he ended being an obnoxious know it all.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
S Cabrera – Sep 18, 2023
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Horrible bedside manner. Would not listen or have a conversation about my health.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Jul 24, 2023
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Refused to perform any blood tests or a simple physical when asked. Just wanted my health checked since I had health issues in the past.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Nov 11, 2019
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About Me

care philosophy

Health care leader whose mission is to keep you healthy. Under-one-roof convenience, 24-hour advice nurse, and online access to manage your health - anytime.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of California At Los Angeles / Center For Health Sciences

    Medical School, 1998
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Physical Medicine at Pasadena Medical Offices3280 E Foothill Blvd Pasadena, CA 91107
1
Office4725 W Sunset Blvd Ste 4733 Los Angeles, CA 90027
2

Affiliated Hospitals

  • Kaiser Permanente Los Angeles Medical Center

    4867 W Sunset Blvd
    Los Angeles, CA 90027
    Recipient of 6
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • Kaiser Foundation Hospital West La

    6041 Cadillac Ave
    Los Angeles, CA 90034

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
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