background
background
Dr. Jorge Acosta, MD

Dr. Jorge Acosta, MD

General Surgery*

Dr. Jorge Acosta, MD is a general surgeon in El Paso, TX. He is affiliated with medical facilities Las Palmas Medical Center and Del Sol Medical Center. He is accepting new patients.

4.2 Star Rating
Based on 27 reviews 4.2 Star Rating (27 reviews)
Accepting New Patients
10175 Gateway Blvd W Ste 130
El Paso, TX 79925

Hospital Highlight

Dr. Acosta is affiliated with Las Palmas Medical Center El Paso, a highly rated and top awarded hospital for general surgery.

At a Glance

  • Area of Expertise • Dr. Acosta specializes in the area of General Surgery. See board certifications
  • Explains Conditions Well • Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital • America’s 100 Best Hospitals for Gastrointestinal Care Award™ See hospitals
  • Clean Hospital • Patients said the hospital this doctor practices at is clean. See hospitals

More General Surgery Specialists at Del Sol Medical Center

Experience Check

Search for experience in a specific area

Learn more about experience and why treatment frequency matters

Dr. Acosta's Reviews

Likelihood to recommend Dr. Acosta

4.2
27 ratings, 9 with a written review
5 star
74%
74%
4 star
7%
7%
3 star
0%
0%
2 star
0%
0%
1 star
19%
19%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

great job!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Olympia – Nov 09, 2024
×Post a ResponseAre you Dr. Acosta?
Dr. Acosta has guided me through my health journey with care, compassion and a wealth of knowledge. He was patient with all my questions and gave me lots of information. I left his office feeling good and well informed
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Martinez – Aug 16, 2024
×Post a ResponseAre you Dr. Acosta?
Rich needed 2 surgeries. The doc said he needed 4 tests done. We got tests 1-3 done. Test 4, couldn't be scheduled for a month. Dr's office said that with the other results, we wouldn't need the 4th one. They would call me with a surgery date. I canceled the 4th test. I didn't hear back from them. I called. They wouldn't schedule surgery unless we had that 4th test even though they had said to cancel. This was repeated 3 times. They finally gave us a date. We arrived at the hospital. Rich was filled with a glow thing and put on IVs. We waited over 4 hrs. The doc shows up and says he won't do the surgeries because we don't have test 4.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
L. C. Hayden – Dec 08, 2023
×Post a ResponseAre you Dr. Acosta?
Nancy the office manager has zero customer service. No sense of urgency to help a patient out. She was rude and yelled at me like I was crazy for telling her I needed a refund for a mistake their office made a day after the surgery. Zero compassion. You telling me that you are going to hang up only makes me angrier. The new surgery place had no clue who I was, Chris actually took the time to find out what happen. He then realize that Dr. Acosta office made a mistake. Dr. Acosta office had me register at a different location and some how that’s my fault??? Now I get charged a cancelling fee??? Ridiculous! Dr. Acosta is great but his staff especially Nancy needs to work better with patients.
What went well
  • Listened & answered questions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
6 others found this helpful
Helpful
Sep 12, 2020
×Post a ResponseAre you Dr. Acosta?
Scheduled weeks in advanced with both a referral from my primary and GYN, only to be told AFTER I fill out my paperwork that the doctor wouldnt see me because of lack of labwork, which was never asked of me. Nurse checked in with the doctor, told me he’d see me after a quick 2 minute disappearance. I stayed 30 minutes after my scheduled appointment time before I gave up on them for wasting me time. Completely unprofessional and sketchy.
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Jul 23, 2019
×Post a ResponseAre you Dr. Acosta?
Dr. Acosta performed a herniated belly button surgery repair (that had originally been done over 25years ago) last year and it was one of the best experiences I've ever had. He did such a terrific job that I literally had no pain at all. This included the entire healing process. He was very thorough in explaining what the procedure would entail and I wasn't nervous before the operation. I very highly recommend this man if you need a good surgeon. Thanks Dr. Acosta!!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
J. Motts – Jun 28, 2018
×Post a ResponseAre you Dr. Acosta?
Very helpful? and knowledgeable. The only thing I didn't like was when the Medical Assistant called me in to do my vitals and was asking questions about my history she was on her personal cellphone checking her messages and going through her Facebook page. Come on!!!!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
7 others found this helpful
Helpful
Oklahoma City, OK – Mar 21, 2017
×Post a ResponseAre you Dr. Acosta?
Dr. Acosta seemed knowledgeable and friendly upon the first appointment. However, a staff member named Elizabeth blatantly refused to schedule a follow-up meeting. Dr. Acosta had assured me that I could follow up if my condition worsened. The condition worsened, and Elizabeth simply refused to set the appointment or even let me schedule a time to talk with the doctor over the phone. She simply stated that the doctor doesn't talk to patients. Poor staff or poor policy.
What went well
  • Office environment
  • Explained conditions well
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
17 others found this helpful
Helpful
Fred in El Paso, TX – Feb 16, 2017
×Post a ResponseAre you Dr. Acosta?
Dr Acosta has done two surgeries for me and, given a choice, I would never go to anyone else. I am in a large city more than 300 miles away from him and it is worth my health and peace of mind to have him as my surgeon. He has excellent skills and keeps me on track.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
8 others found this helpful
Helpful
Carla in Albuquerque, NM – Jan 27, 2017
×Post a ResponseAre you Dr. Acosta?

Leave a review

How was your experience with Dr. Acosta?

Is this your profile?

Respond to reviews, add information, and reach more patients. Claiming is free and only takes a minute.

Claim your profile

Insurance Check

Search for your insurance carrier and choose your plan type

About Me

care philosophy

As a trained fellow in minimally invasive surgery and advanced laparoscopy at the University of Louisville, special emphasis has been placed in the surgical treatment of patients using minimally invasive techniques. The use of a laparoscope and...read more

biography

Dr. Jorge Acosta is a fellow of the American College of Surgeons. He was raised in El Paso, TX., and attended Baylor University for undergraduate education. Dr. Jorge Acosta completed medical school in the University of Texas Medical Branch at...read more

  • General Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Louisville

    Fellowship Hospital

  • Texas Tech University Health Science Center

    Residency Hospital

  • University Of Texas Medical Branch

    Medical School
American Board of Medical Specialties®
American Board of Surgery®
- 
General Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

  • English

  • Spanish

  • Del Sol Medical Center Doctor of the year Award, 2007

Affiliated Hospitals

  • Del Sol Medical Center

    10301 Gateway Blvd W
    El Paso, TX 79925
    Recipient of 30
    hospital awards

    America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2025, 2024)

    Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

    America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2025, 2024)

    Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

    View all awards

  • Las Palmas Medical Center

    1801 N Oregon St
    El Paso, TX 79902
    Recipient of 46
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024)

    Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

    America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2025, 2024)

    Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

    View all awards

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    73%
    Patients said that nurses always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality