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Dr. Jong Lee, MD

Dr. Jong Lee, MD

Ophthalmology*
25+ years of experience

Dr. Jong Lee, MD is an ophthalmologist in Carrollton, TX and has over 25 years of experience in the medical field. He graduated from University of Texas at Dallas in 1999. He is affiliated with medical facilities Medical City Lewisville and Parkland Health and Hospital System. He is accepting new patients.

2.9 Star Rating
Based on 39 reviews 2.9 Star Rating (39 reviews)

Practice

1948 E Hebron Pkwy Ste 200 Carrollton, TX 75007

At a Glance

  • Area of Expertise
    Dr. Lee specializes in the area of Ophthalmology. See board certifications
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Clean Hospital
    Patients said the hospital this doctor practices at is clean. See hospitals
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Dr. Lee's Reviews

Likelihood to recommend Dr. Lee

2.9
39 ratings, 19 with a written review
5 star
46%
46%
4 star
0%
0%
3 star
3%
3%
2 star
5%
5%
1 star
46%
46%

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I went to Dr Lee for pain in my eyes. Dr Lee’s examination of my eyes was very short and brief, the shortest eye exam I ever had . He did not seem all that interested in me as a patient.when I asked him a question he responded “you are wasting my time “ . I was dumbfounded. At one point I carefully asked Dr Lee if the pain in my eye balls was serious and needed treatment, he said “no is normal “ . Dr Lee demeanor was hurtful . I am giving one star but if I could give negative stars I would .
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
S A – Aug 14, 2024
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impressive place
Dr Lee perform 2 surgeries cataract and glaucoma and both went very well. I am very impressed with efficiency and skills of Dr Lee he is polite and respectful to everyone. I am giving him 5 stars and recommend him to anyone very highly
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mila Bader – Apr 14, 2024
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A successful Catarract Surgery
Although it took longer than usual, he was patient enough to stick with me for a super result.His mannerism was awesome as he did not lose patients with me either.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Prince Zacharia, CPA – Mar 25, 2024
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Patient, knowledgeable, friendly, kind, Spence of humor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
James W Jackson – Mar 13, 2023
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PLEASE READ: I read the negative reviews beforehand for my mom's cataract surgery but still decided to go because my ophthalmologist referred us. However, PLEASE DO NOT GO even if you are referred. Not only did he mess up my mom's vision, but he had a TERRIBLE attitude about it. He was very prideful and became very defensive when my mom shared her innocent symptoms of visual distortions, visual field cut, and discomfort shortly after the surgery (and still now one month later). I am in the healthcare profession, so I fully understand that mistakes can be made. It is not his error that upsets me, but his attitude. Instead of taking our concerns into consideration, he proceeded by saying, "I am not God and I cannot restore her vision". Please save your time and do not go to Dr. Lee. He does not care for his patient's well-being and does not have simple respect for others when his pride is on the line.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Feb 24, 2022
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Dr Lee has been outstanding with my family. He has monitored me for diabetic eye problems and performed cataract surgery on my wife with a wonderful outcome.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Doug in McKinney – Jan 23, 2022
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I was hesitant to get cataract surgery. Had lasik in past and heard results are not good. Dr Lee worked his magic and I have thrilled with my left eye. There are extra calculations needed to improve results on eyes with previous lasik. Pre and post op instructions are easy and written down so I will not forget or misunderstand. Most important thing to me with any medical physician is competency. Dr Lee is excellent. He knows his area of expertise and does not take any unnecessary risks. That assurance is what finally got me to get surgery. He did not push me to go for the surgery or to upgrade the lens. He gives information and allows me to slowly decide to move forward.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Cindy Lee – Jun 23, 2020
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Dr. Lee is the rudest and most unprofessional individual. He was extremely disrespectful to my mother and I. I would never recommend him to anyone. Please stay away from this office. I would give negative stars if it was possible.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
May 11, 2020
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He is high temper & hysteric for question. His attitude toward patient and guardian is very poor. He keep saying " every thing is done well " without proper explain to patient. I received wrong post op instruction paper for eye drops two times after my husband eye surgery. I canceled my surgery since I don't trust him. Sure, I would not go back that clinic.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Junghee Lee – Jan 15, 2020
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I found him to be very angry and disrespectful.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Sep 27, 2019
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Dr. Lee was incredibly AWFUL. He doesn't work with his patients and treats them extremely poorly. My mother called me extremely upset after her visit and will definitely never return. He needs to learn how to speak with patients with some manners. AWFUL PHYSICIAN. We will never return.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Mar 31, 2019
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Didn't care to explain things. Dr. Lee didn't have any solutions to the problem I was having. He just kept insisting everything was ok.
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
TC in Plano, TX – Feb 14, 2019
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The doctor himself is very knowledgeable but they push people through the office like a fast food restaurant. Staff is very pushy and the most unprofessional I have ever dealt with. Even the doctor gets rude if you aren't responding to his requests when he has you in the chair fast enough. He is a good doctor, but the staff seems more concerned with hurrying you through so they can sit and gab. I would not recommend him because of his staff.
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
4 others found this helpful
Helpful
Lewisville, TX – Sep 11, 2017
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He was an arrogant jerk, kept interrupting me when I tried to ask questions, and had no concern for what I came in to see him about.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Unhappy customer in Carrollton, TX – Jan 10, 2017
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Best eye Dr I have ever been to in my 62 years.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Alida in Frisco, TX – Jun 18, 2016
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Dr Lee dose not spend any time with me or explaine my condition. He seems to talk down to me and assumes I would not understand. He told me only when ask what the pressue numbers were and he stated of lets say 14.. I will not go back for my next appointment. Looking for an other Dr.
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
DENNIS HAZELWOOD in Dallas, TX – Apr 14, 2016
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Dr. Lee correctly diagnosed me with a condition related to a chronic illness I deal with. I was beyond shocked as I had no idea this was possible (and had spent the previous week taking medication based on another doctor's misdiagnosis). He fit me in on a Saturday - not his normal hours - after a call from the ER. He was friendly and attentive and continually reassuring. I've experienced this same compassion with each follow-up visit.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Aimee in Irving, TX – Mar 01, 2016
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I sent my mother to see Dr. Lee and he saved her eyesight! i have seen him for years and i cant say enough good things about Dr.Lee or his Staff!!!!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Kerry Meuir in Whitewright, TX – Feb 24, 2016
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Very bad experience took my daughter for check up with Dr. Marvin and I had to take all my kids with me 3 girls and I stayed because Dr. Marvin is worth to wait but can't say the same for that Dr. A degree and some title don't make you respectful or teach you good manners a gentleman would never do what he did.
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Lourdes – Dec 17, 2015
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About Me

care philosophy

Ph.D.
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas At Dallas

    Medical School, 1999
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Focus on Diabetic Macular Edema

Locations

Practice

Lee Eye Surgery Clinic PA1948 E Hebron Pkwy Ste 200 Carrollton, TX 75007
1
Dallas County Hospital District5200 Harry Hines Blvd Dallas, TX 75235
2

Affiliated Hospitals

  • Parkland Health and Hospital System

    5200 Harry Hines Blvd
    Dallas, TX 75235
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    75%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
  • Medical City Lewisville

    500 W Main St
    Lewisville, TX 75057
    Recipient of 10
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality