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Dr. Jonathan Burton, DMD

Dr. Jonathan Burton, DMD

Oral & Maxillofacial Surgery*
25+ years of experience

Dr. Jonathan Burton, DMD is an oral & maxillofacial surgery specialist in Carbondale, IL and has over 25 years of experience in the medical field. He graduated from Southern Illinois University School of Dental Medicine in 1998. He is affiliated with Memorial Hospital of Carbondale. He is accepting new patients.

3.5 Star Rating
Based on 21 reviews 3.5 Star Rating (21 reviews)

Practice

2250 Reed Station Pkwy Ste 201 Carbondale, IL 62901

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At a Glance

  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Burton's Reviews

Likelihood to recommend Dr. Burton

3.5
21 ratings, 10 with a written review
5 star
62%
62%
4 star
0%
0%
3 star
0%
0%
2 star
5%
5%
1 star
33%
33%

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Dr. Burton did a great job removing my wisdom teeth.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Caitlin – May 03, 2021
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Rude doctor that doesn’t want to hear anything from you the patient- just wants to hear himself talk. He obviously doesn’t understand basic health conditions and how they may or may not impact oral surgery. If you have a question and can even get a word in edgewise don’t expect an answer because you won’t get one. We should have left after first five minutes not sure why we stayed as long as we did. Other staff friendly and helpful but definitely wouldn’t allow the dr to do any procedure on myself or any of my family.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Oct 09, 2019
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I've had a need for Dr. Burton's services twice now, 2 years apart. He's excellent, tender to the touch with all the work he has to do in your mouth, thorough, willingly answers any and all questions you feel necessary to ask (no matter how personal it may sound), and is reasonably priced (not cheap, but comparable to other folks in his field). I'd highly recommend to anyone needing his services to go to him. (Although not dealing with his professional expertise, he's a VERY nice looking man)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Joanne Clayton in Herrin, IL – Dec 01, 2018
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I called to say that my son was going to be 5 minutes late because he was having tire trouble. They called me right back and said the doctor wouldn’t see him. This was of course after they were paid $2,500 for teeth removal. We will not be returning or recommending him to anyone and will be notifying our dentist that referred us. I would understand if he was going to be over 15 minutes late but being 5 minutes late to me doesn’t seem enough to warrant that behavior.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Nov 29, 2018
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Office staff told me they would not need to have consultation and could take out wisdom tooth the same day if we had a copy of X-ray. I told them who the dentist that performed X-ray and office staff said they would request copy of X-ray. We arrive today with a consultation fee, more X-ray and no wisdom tooth extracted. So now they are charging a consultation fee that they said we didn’t have to have and a charge for X-ray, because they did not get the XRay
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
IL – Oct 12, 2018
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This entire staff including Dr. Burton was absolutely horrible!!! They were rude, hateful, disrespectful, extremely unprofessional, and downright mean! He made fun of the fun of my medical conditions. He bashed me for not getting my wisdom teeth out when I was younger. He barely answered my questions. I was very uncomfortable. He also bashed my dentist in front of me. I refused to go there. When I called them to cancel my appointment the lady I was talking to hung up on me. HORRIBLE experience!!
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Creal Springs, IL – Jul 13, 2018
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I recently had 2 basic extractions and 1 impacted wisdom tooth removed. From the moment I entered the office for my consultation I felt comfortable. The staff is so kind and caring and Dr. Burton obviously knows his stuff. The day of the surgery went smoothly. I typically have anxiety about medical issues, even just exams, but I felt pretty good the whole time. Also, Dr. Burton is AMAZING at inserting the IV. Barely felt it! Couldn't have asked for a better experience.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Herrin, IL – Dec 13, 2016
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Dr. Burton and his staff were very friendly. He and his assistant both frequently checked to see if I was still comfortable and pain free during the procedure. His assistant was very informative before and after the procedure, and she was very sweet! Also there was no unnecessary wait time at all. I will recommend this doctor and facility to others! Thank you Dr. Burton and staff for making me feel comfortable before, during and after having my wisdom teeth extracted.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Sara P in Sparta, IL – Aug 11, 2016
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What a great place. They got me in quickly. I left without being in pain and I was so happy to have a tooth extracted. Thank you
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Herrin, IL – Jul 24, 2016
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Everyone in the office, minus the Dr, was very friendly and professional. However, I found Dr. Burton to be very rude. I have moderate dental anxiety which became a full blown panic attack in part due to the way he spoke to me. I was told my tooth could not be pulled without being fully sedated because,as he explained it, the decay had changed the composition of the tooth and it will not numb. 4 months later, Dr. Gustav did it with no issues at all. None. The entire experience was so much better
What went well
  • Office environment
  • Appointment wasn't rushed
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Feb 15, 2016
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About Me

biography

Dr. Jonathan Burton, DMD is an oral & maxillofacial surgery specialist in Carbondale, IL and has over 25 years of experience in the medical field. He graduated from Southern Illinois University School of Dental Medicine in 1998. He is affiliated with Memorial Hospital of Carbondale. He is accepting new patients.
  • Oral & Maxillofacial Surgery

  • Dentistry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Iowa

    Residency Hospital, 2003
  • University Of Iowa, Iowa City Veteran's Administration Hospital

    Internship Hospital, 1999
  • Southern Illinois University School Of Dental Medicine

    Medical School, 1998
  • Southern Illinois University At Carbondale

    Undergraduate School, 1994

Locations

Practice

Office2250 Reed Station Pkwy Ste 201 Carbondale, IL 62901
1

Affiliated Hospitals

  • Memorial Hospital of Carbondale

    405 W Jackson St
    Carbondale, IL 62901
    Recipient of 1
    hospital award

    Outstanding Patient Experience Award™ (2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality