background
background
Dr. Jolene Henshaw, MD

Dr. Jolene Henshaw, MD

Breast Surgery*

Dr. Jolene Henshaw, MD is a breast surgery specialist in Blacksburg, VA. She is affiliated with Lewisgale Hospital Montgomery. She is accepting new patients and telehealth appointments.

4.9 Star Rating
Based on 68 reviews 4.9 Star Rating (68 reviews)

Hospital Highlight

Dr. Henshaw is affiliated with Lewisgale Hospital Montgomery Blacksburg, a highly rated hospital.

At a Glance

  • Area of ExpertiseDr. Henshaw specializes in the area of General Surgery. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalPatient Safety Excellence Award™ See hospitals

More General Surgery Specialists at Lewisgale Hospital Montgomery

Experience Check

Search for experience in a specific area

Dr. Henshaw's Reviews

Likelihood to recommend Dr. Henshaw

4.9
68 ratings, 50 with a written review
5 star
99%
99%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
1%
1%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Dr. Henshaw is very professional and so knowledgeable. I had Invasive Ductal Carcinoma and she was phenomenal from start to finish. She came highly recommended and I’m very happy I decided to let her do my surgery. She’s funny, caring, and truly cares about her patients! If you need an excellent doctor look no further. Thank you, Dr. Henshaw I appreciate you taking such good care of me! Also her nurses and staff are so thoughtful, helpful and kind! ????
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mildred Lynn Angstadt – Feb 07, 2025
×Post a ResponseAre you Dr. Henshaw?
The most unbelievable experience in medicine I have had in a long time! Polite, caring and able to explain in people terms to me and medical to my niece nurse. Cannot sing her praises enough and would gladly refer any one to her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carolyn B Boley – Jul 29, 2024
×Post a ResponseAre you Dr. Henshaw?
Dr. Henshaw is wonderful
Dr. Henshaw explains everything in great detail. She is kind, funny.and very knowledgeable. She did my breast cancer lumpectomy and I could not have asked for better treatment through the entire process. I cannot sing her praises enough. She is absolutely fantastic!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pamela Brown – Feb 02, 2024
×Post a ResponseAre you Dr. Henshaw?
Dr. Henshaw was recommended by my GP. I got an appointment the next day. I was treated for breast abscesses following a deep tissue injury. She and her staff were just wonderful. When she determined that I needed surgery she put me on her surgical schedule for the next day. She had previous plans to go out of town the day after my surgery and she was in my hospital room at 5AM the day she was scheduled to travel. She's the kindest, most thorough, best doctor I have ever had!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
C. Cooper – Dec 30, 2022
×Post a ResponseAre you Dr. Henshaw?
Excellent surgeon. Caring person.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Karen – Jul 22, 2020
×Post a ResponseAre you Dr. Henshaw?
Dr. Henshaw removed a silicone implant very recently from my left breast. During our appointment she indicated that it looked as if it should be removed. when she opened the breast she found it was ruptured and dealt with a nasty, possibly dangerous situation. I've been home for 2 1/2 days and have had no pain since leaving the hospital. As evident from the reduced fluid coming from the drain, I'm healing well. I was very impressed as the doctor first scheduled to do this surgery was unable and with just a few days notice Dr. Henshaw had me in for a pre op, clarified all previous preparation so that nothing needed to be repeated, answered all my questions with clear and unhurried explanations and I felt secure in knowing that I was in good hands. The office staff was super to work with, helped me with forms and answered any other questions. As I reflect I definitely made the correct decision to have the surgery and chose the best surgeon for the job. Thank you Dr. Henshaw.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Beverly Fleming – Jul 19, 2020
×Post a ResponseAre you Dr. Henshaw?
Very caring. Wants to make sure you have all the info needed to make informed decisions. Makes patient feel they are important to her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 18, 2020
×Post a ResponseAre you Dr. Henshaw?
Since my diagnosis of breast cancer Dr Henshaw came highly recommended by my gynecologist and she has been great with all of my surgeries. I wouldn’t have chosen anyone else to take care of me. I will forever be grateful to her and her staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Tracy Smith – Jun 30, 2020
×Post a ResponseAre you Dr. Henshaw?
I have been seeing Dr Henshaw for several years now for breast cancer follow-up. My original surgeon left practice some years ago, and I am so pleased that Dr Henshaw accepted me as a new patient. I find Dr Henshaw to be so very professional. thorough, and personable. I would recommend her to anyone seeking treatment for breast cancer or other surgical needs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Clara Martin – Jun 26, 2020
×Post a ResponseAre you Dr. Henshaw?
Dr. Henshaw is a wonderful, kind, concerned about your needs lady. I'm thankful that she was referred to me when I needed my surgery. The care I was given cannot be measured. She is definitely an asset to the community!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Barbata – Jun 22, 2020
×Post a ResponseAre you Dr. Henshaw?
Dr. Henshaw is knowledgeable and compassionate. She has an excellent bed side manner and takes time with her patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 18, 2020
×Post a ResponseAre you Dr. Henshaw?
My visits with Dr. Henshaw have served to keep me calm when I’ve been worried, as she explains in detail whatever medical issue I’m going through. When she deems more tests to be necessary, she orders them right away and I’m not left to wait & worry. She knows her stuff!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
May 26, 2020
×Post a ResponseAre you Dr. Henshaw?
Dr. Henshaw and her staff made me feel comfortable. Dr. Henshaw explained in full detail what I had and the options that were available. After leaving her office. I felt much better about my surgery and glad that I decided to see her for my surgery.
What went well
No results
What could be improved
No results
Helpful
Sandra Ross – May 21, 2020
×Post a ResponseAre you Dr. Henshaw?
My experience was a 5 Star. Dr. Henshaw and staff are kind and helpful. The office has a comfortable feeling. Dr. Henshaw takes the time to explain and answer all questions. Dr. Henshaw has a good bedside manner. I would highly recommend Dr. Henshaw due to my experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 23, 2020
×Post a ResponseAre you Dr. Henshaw?
I would highly recommend Dr Henshaw. She was very friendly, helpful and knowledgeable about the procedure. The office staff for my follow up visit was friendly and helpful also. At no time did anyone seem inconvenienced by any questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Christa – Apr 23, 2020
×Post a ResponseAre you Dr. Henshaw?
Very thorough, very attentive and engaged
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ashley – Apr 01, 2020
×Post a ResponseAre you Dr. Henshaw?
She informed me that if, for example, someone is over 65 and needs dialysis but can’t pay for it, “we just have to pull the plug because we cannot afford it.” I am 69, so even though I am not in need of dialysis, I really didn’t appreciate this you-are-dispensable attitude. Her surgical skills are fine; her humanity is somewhat deficient IMHO.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Didn't trust the provider's decisions
Helpful
Mar 19, 2020
Thank you for your rating. We would like to learn... Read More
×Post a ResponseAre you Dr. Henshaw?
I had a cyst on my back and Dr. Henshaw saw me quickly and took care of me immediately and outlined the course of action. Excellent listener and explainer.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Joe Falkinham – Nov 09, 2019
×Post a ResponseAre you Dr. Henshaw?
There is no other surgeon I want to see. Dr. Henshaw is amazing in every way. She cares about what she does and cares about her patients!! She is getting ready to do an 8th surgery on me. I am not nervous or scared. I know how great she is and I trust her completely. Her and Rhonda are the perfect team!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ashley Beasley – Sep 18, 2019
×Post a ResponseAre you Dr. Henshaw?
Short wait time. Staff are very friendly & professional. Dr. Henshaw is wonderful - so very caring & concerned. Thorough in her time spent with patients. Feel very comfortable with her as my surgeon.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Donna Collins – Aug 23, 2019
×Post a ResponseAre you Dr. Henshaw?

Leave a review

How was your experience with Dr. Henshaw?

Is this your profile?

Respond to reviews, add information, and reach more patients. Claiming is free and only takes a minute.

Claim your profile

Insurance Check

Search for your insurance carrier and choose your plan type

About Me

biography

This physician is accepting telehealth visits. Jolene Henshaw, MD, is a board-certified general surgeon in Blacksburg, Virginia. Dr. Henshaw earned her medical degree from the University of Arizona in Tucson, AZ. She completed her residency in...read more
  • Breast Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Southern Illinois University - Springfield

    Residency Hospital
  • University Of Arizona College Of Medicine – Phoenix

    Medical School
American Board of Medical Specialties®
American Board of Surgery®
General Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • Lewisgale Hospital Montgomery

    3700 S Main St
    Blacksburg, VA 24060
    Recipient of 5
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    Surgical Care Excellence Award™ (2025, 2024)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    81%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality