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Dr. Johnny Su, MD

Dr. Johnny Su, MD

Rheumatology*
25+ years of experience

Dr. Johnny Su, MD is a rheumatologist in Fairlawn, OH and has over 25 years of experience in the medical field. Dr. Su has extensive experience in Osteoporosis & Screening. He graduated from UNIVERSITY OF MICHIGAN / MEDICAL CENTER in 1999. He is affiliated with medical facilities such as Alliance Community Hospital and Union Hospital. He is accepting new patients and telehealth appointments.

2.2 Star Rating
Based on 40 reviews 2.2 Star Rating (40 reviews)

Practice

2660 W Market St Fairlawn, OH 44333
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Su specializes in the area of Rheumatology. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
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Dr. Su's Reviews

Likelihood to recommend Dr. Su

2.2
40 ratings, 25 with a written review
5 star
25%
25%
4 star
8%
8%
3 star
0%
0%
2 star
3%
3%
1 star
65%
65%

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Intelligent and Professional
Dr. Su is highly intelligent, and is to the point. I feel he cares and spends the extra time needed for me at every appointment. He is willing to explain any concern, or question you have in detail. Others have stated he is rude, however I have found that to be the opposite, his demeanor is extremely professional and respectful.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jan 25, 2025
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Find another doctorWated for over an hour
Waited for over an hour and still no doctor! Very rude and condescending Worst doctor I've ever dealt with.I will find another doctor.
What went well
No results
What could be improved
  • I didn't feel respected
  • Long wait times
1 other person found this helpful
Helpful
Oct 04, 2024
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Does NOT allow you to give detail
Telehealth
I had an hour wait before the doctor came in. He asked rapid fire questions and if anything other than a one word response was given, he would cut me off. Basically everything I told him he downplayed and almost made me feel guilty for coming in to the appointment. I WILL NEVER go back to see him.
What went well
  • Appointment scheduling
  • Appointment wasn't rushed
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Stephanie – Jun 30, 2024
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He won’t be everyone’s cup of tea.
I honestly almost canceled my appointment because of the terrible reviews here. I’m glad I didn’t because I think he is possibly the best medical professional I have ever been to. He is different and not overly friendly, but kind and professional. I think people misinterpret his way of getting answers as being rude, but it didn’t take long for me to understand why he seems that way. He said I can’t help you if you don’t help me and you will help me by answering my questions clearly and concisely. When I wasn’t answering as directly as he wanted he would ask for a more specific answer.. his tone probably sounds condescending to some but I genuinely felt as though he has my best interest at heart even if he didn’t make me feel all cozy inside.. the friendly doctors haven’t gotten me an answer yet so why not try the more rigid and more professional one. He also spent 2.5 hrs with me.. no other doctor has ever spent that kind of time on me.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Tracy S. – Apr 10, 2024
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If you want a Dr. who listens to you....DON'T GO!
Waited 2 hours for him to come to room, then spent another hour doing a long, offensive survey where he talked to me like a child when I didn't give him the exact answer or knew exactly how long I had an illness, the name of a doctor, etc. Then he spent about 5 minutes with an exam. He never listened to me or addressed my needs. Only stated how he works and prefers.
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Apr 05, 2024
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Horrible experience!
My consultation with Dr. Johnny Su was THE WORST provider experience I have EVER had! He is a bully, demeaning, and rushed would be an understatement! I will NEVER be seen by this physician again nor would I recommend him to anyone else. (I did express my concerns in detail with my nurse who was very professional and kind.)
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Rheumatology Patient-Hudson OH 10/05/2023 – Oct 17, 2023
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Awful condensending rude man
The staff was nice I was told to be there at 3:45 I was done at 6 pm. This doctor asked many questions but only wants one word answers and if u explain he will rudely remind u of his question wanting to know dates for everything he is asking instead of looking at your records. I have NEVER SEEN ANY DR MORE RUDE ARROGANT AND HATEFUL THAN THIS MAN and I am 68 yrs old and have seen many doctors. IF U LIKE BEING TREATED LIKE U ARE STUPID AND A BOTHER HO SEE HIM YIU WILL GET JUST THAT
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Dr John Su is a Horrible doctor – Oct 06, 2023
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Robert Griffith
out of the last 4 appointments my wait time has been over 2 hours from appointment time till see the doctor, a terrible waste of my personal time.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
May 18, 2023
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Horrible treatment
Absolutely horrible bedside manner. Rude and condescending. Apparently they grant degrees to anyone.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Nov 24, 2022
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Dr Su is very thorough He checks everything and ask a lot of questions. He has always been polite and apologetic for making me wait. I came back n wrong day last time and he worked me into the schedule during his lunch. He finds things that my primary care doesn’t even check
What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
4 others found this helpful
Helpful
Faith Bestic – Dec 02, 2021
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WORST doctor and most hateful person I have ever seen, and I have seen many doctors!!! He is indescribably rude and intentionally degrading. When he talks, it is clear that he is spiteful. My first impression is that he loves himself and hates everybody else. If I was sick, and he was the last doctor on earth, I would refuse to see him.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Laurie – Aug 29, 2021
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I am not sure what more you want. I just wrote an indepth review on Dr Su. I gave him 5 stars even though I have never been to a rheumatologist, I have been to other doctors throughout my 67 years of life. If you need more info, please email me or call me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
2 others found this helpful
Helpful
Jacalyn R John – Aug 03, 2021
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I had to walk out. I don’t care that he told me that I was Obese or that I didn’t have arthritis first off I know I’m fat lol and second thanks for the rule out of Arthritis. But to walk in and start interrogating me and asking me why I’m there, why did my doctor send me, and then go on to tell me “let me see you’re going to say it’s not all it’s because you ache? but the lab results aren’t even high because math!” and then go on with your calculations as if I am listening still when clearly I am trying to decide if you have a form of Autism and if I should be offended or not...but I decided you were clearly just really going out of your way to hold that condescending tone with me and let your ego fill that office space. So I had to go. No I don’t care what else you think might be wrong with me after you say stuff like “I’m not pain management that’s their job to manage pain. Sir, I wasn’t looking for meds but hey maybe that’s what you thought? I was really just looking an answer.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Long wait times
2 others found this helpful
Helpful
Just Answers not rudeness thanks – Mar 31, 2021
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Rude and arrogant. He doesn't listen to your concerns because he doesn't seem 2 care. Possibly a cyborg and I wouldn't refer my worst enemy 2 him
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
3 others found this helpful
Helpful
Jul 02, 2020
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I would never recommend Dr. Su! He is not a good doctor and he is an even worse person! So unprofessional and uncaring. Very judgmental and condescending. On my first visit decided that I didn't have RA but rather Hepatitis C because I have a lot of tattoos. Needless to say, he was very wrong and 10 months later, I finally have a new rheumatologist. One who listens to me and explains things to me. One who is nice to me! The complete opposite of Dr. Su and I never have to talk to him again.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Jun 28, 2020
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Rude! Doesn’t allow you to speak. Someone else said he’s a robot and I agree. Whenever I tried to say something he said I didn’t ask you that DO NOT WASTE YOUR MONEY OR TIME OR INFORMATION with this creep
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
May 08, 2019
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I saw Dr. Su several times to assist with the diagnosis and treatment of chronic inflammatory condition. Without exaggeration, Dr. Su is likely the most rude and condescending physician I have ever encountered. With no bed-side manner, He conducts his visits as a 1-sided interrogation, with no engagement allowed by the patient. When I asked a question, he reprimanded me for basically "talking out of turn". Strongly recommend finding another physician.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
6 others found this helpful
Helpful
Medina – Mar 10, 2018
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Dr. Su by far worst dr. in my 60+ years. Non communicative. Worst bedside manner. Like a robot. Fill many pages of ? each visit then doesn't refer to your answers & verbally asks each question. I understand thorough but he's ridiculous. Doesn't listen. Loads u up with tests ordered recently by previous dr. & in records. This will run up your bills. Save your money & time...find another dr. Sorry I ever saw him & sorrier I saw him twice. He should've picked a profession not dealing with people!
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
R.W. in Ohio – Jan 30, 2018
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Worse experience with a specialist. He walked in & asked me "why are you even here". He did not care to hear any of my medical history. Only wanted me to answer his questions which were yes, no & date. He said to me "it works best if I ask for question & you wait to answer it". He spoke to me like I was stupid & didn't understand the human body. Before he left the office he named 5 other specialist WHICH DOESNT MAKE SENSE or explained why. I left the office crying and It ruined my whole weekend.
What went well
  • Office environment
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Fairlawn, OH – Sep 12, 2017
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Dr Su is a thoughtful, careful physician who did a great deal to assist in stabilizing bone density. His understanding of new drugs to help with thinning bones was outstanding and he gave great advise on how to monitor blood levels and take steps to increase calcium. The best.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
West Bloomfield, MI – Apr 24, 2017
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About Me

biography

Dr. Johnny Su, MD is a rheumatologist in Fairlawn, OH and has over 25 years of experience in the medical field. Dr. Su has extensive experience in Osteoporosis & Screening. He graduated from UNIVERSITY OF MICHIGAN / MEDICAL CENTER in 1999. He is...read more
  • Rheumatology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Michigan / Medical Center

    Medical School, 1999
American Board of Medical Specialties®
American Board of Internal Medicine®
Rheumatology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Office2660 W Market St Fairlawn, OH 44333
1
UH Orthopedic Services at Western Reserve Health Center231 Seasons Rd Cuyahoga Falls, OH 44224
2

Practice

Arthritis Clinic of Stark County Inc.4160 Holiday St NW Canton, OH 44718
3

Affiliated Hospitals

  • Western Reserve Hospital

    1900 23rd St
    Cuyahoga Falls, OH 44223
    Recipient of 1
    hospital award

    Outstanding Patient Experience Award™ (2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
  • Alliance Community Hospital

    200 E State St
    Alliance, OH 44601
    Recipient of 5
    hospital awards

    Patient Safety Excellence Award™ (2025, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    83%
    Patients said that nurses always listened to them and explained things well

    8% higher than the national average

    View all patient feedback
  • Aultman Hospital

    2600 6th St SW
    Canton, OH 44710
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality