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Dr. John West, MD

Dr. John West, MD

Family Medicine*
35+ years of experience

Dr. John West, MD is a family medicine physician in Lawrenceville, GA and has over 35 years of experience in the medical field. He graduated from Augusta University Medical College of Georgia in 1985. He is affiliated with medical facilities Northside Hospital Gwinnett and Piedmont Eastside Medical Center. He is accepting new patients.

4.8 Star Rating
Based on 125 reviews 4.8 Star Rating (125 reviews)

Northside Gwinnett Family Medicine

771 Old Norcross Rd Ste 350 Lawrenceville, GA 30046
Patient Favorite Award

Dr. West is a patient favorite Family Medicine Physician

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Dr. West's Reviews

Likelihood to recommend Dr. West

4.8
125 ratings, 94 with a written review
5 star
94%
94%
4 star
2%
2%
3 star
1%
1%
2 star
2%
2%
1 star
2%
2%

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Dr. John E. West
Dr. West is very unique, once he closes the door he never rushes the appointment. Very thorough and has a wonderful way of explaining the illness and resolution.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jun 15, 2023
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Excellent family practice doc
Dr. West is a very good Family Practice doc. I was one of his patients for about five years. Although we have since moved on (Maryland, Louisiana, North Carolina) I would highly recommend him and his staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Steven Anderson – Jul 31, 2022
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Dr West has been my PCP for over 25 years! He, along with his office staff, have always treated my family & I with the utmost professionalism, dignity, compassion & always provided excellent medical care. He & staff will be relocating in very near future to Lawrenceville, GA, and I look forward to continuing as his patient at the new location. Without reservations, I highly recommend Dr John West & staff, especially Monica Bertram, NP.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
JV – Apr 02, 2021
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Me and my family have used and recommended Dr. West for decades. We love our Dr. and his entire staff. Dr . West saved my life. I was having no symptoms but.......during my annual physical Dr. West determines cardio problems and recommended I find a cardiologist. I did and after a heart cathe it was determined I had 4 blockages. I was sent directly to Piedmont Hospital and underwent a quadruple bypass over Christmas of 2013. Thank you Dr. West.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Charles Robinson – Jul 29, 2020
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Dr. West and staff are some of the heroes who are working hard to keep us healthy during these unusual times. We appreciate you all and you are the reason we drive an hour and 1/2 to see you. Thank you!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Margie Swint – Jul 28, 2020
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6 month fallow up, went very good.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 27, 2020
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I was there for my medicare follow up visit. We reviewed my test results from my last physical. He is always thorough and explains my tests and results. If I have any questions he is more than happy to give me an answer. He has an excellent staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
LYNNE M CONE – Jul 22, 2020
Thank you for your review, Lynne! We value our... Read More
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Was able to get an appointment with Dr. West on less than 24 hours notice, which is quite a surprise during the virus crisis. And, as usual, he spent sufficient time in the exam room so that my questions were answered.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Jul 21, 2020
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Yes, he is a excellent doctor. I have been with their practice for several years and I was very happy with their new approach with all that’s going on with COVID-19. I felt very safe!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Anete Rickard – Jul 17, 2020
Dr. West's Reply –
Thank you for the kind rating, Ms. Rickard!
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Very pleasant. Dr West always explains very well to me my health situation and is very thorough in the examination and answers very well any questions I have.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Joseph T Upton, SR – Jul 08, 2020
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It is a pleasure to be able to recommend Dr. West and his staff to potential patients. Here you will find a friendly staff supporting professional medical care. Dr. West examines, listens, advises and provides a high standard of care based upon his findings. Most of all he listens carefully to the patient and advises them in an easy to understand manner. I've never felt rushed and I know my issues were his only concern while in council with the Doctor. This concern is echoed and apparent in the supporting staff. A fine medical team.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jim Szynal – Jul 03, 2020
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I have been a patient of Dr. West for about 20 years and trust him completely. I saw him for my annual exam and everything was great. He made sure we followed the CDC guidelines and there were no issues. His office staff were also excellent. I would not hesitate to recommend Dr. West to my friends and family. My visit went fast very little waiting time and I was happy with everything. I would give him and his office an A++++.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dennis S. – Jun 25, 2020
Thank you for the positive feedback! We love... Read More
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I was seen promptly upon my arrival at the appointed time. Check-in was straight forward and quickly accomplished. The wait, before being called back to the exam room was short. The MA was friendly and handled her portion of the visit efficiently. Dr. West came in shortly after and went through the exam in his usual efficient and professional manner. Dr. West has been my PCP for many years and I am lucky to have found him. I would recommend this practice to anyone. Jim Glaeser
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jun 22, 2020
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I'd give it 5 stars however, Dr. West informed me they would not accept any new patients, even my wife whose doctor died unexpectedly. So, what good does it do anyone to recommend this business? As for Dr. West, he's an excellent physician and very knowledgeable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Martin A Price – Jun 05, 2020
Thank you for the feedback and the constructive... Read More
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Great visit as always. Dr. West is always willing to take the needed time to discuss your health or other related questions. Staff is equally responsive.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
MICHAEL JAMES BLACKBURN – Jun 05, 2020
Dr. West's Reply –
Thank you for the kind words, Mr. Blackburn!
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Good experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jimmie Goode – Jun 03, 2020
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Dr. West is the best! My family has been going to him for years. He is so thorough and detailed in his work. He also explains things to you so it is easily understood. Go see him! You won't regret it.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Will Berger – Jun 02, 2020
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Recheck appt. no wait time as usual
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jim S – Jun 02, 2020
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Excellent Telemed visit with Dr West
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
John Alexander – Jun 01, 2020
Thank you for the kind words, John! We are glad... Read More
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I have been a patient of Dr West for over 15 years and highly recommend his services for your families need.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dean Romig – Jun 01, 2020
Dr. West's Reply –
Thank you for the kind words, Dean!
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About Me

Watch Dr. West's Video

care philosophy

Mon 8:30 - 4:30; Tues 8:30 - 4:30; Wed 8:30 - 4:30; Thurs 8:30 - 4:30; Fri 8:30 - 12:30;

biography

This physician is accepting telehealth visits. In private practice since 1998, Dr. John West is board certified in family medicine and is a fellow with the American Academy of Family Physicians. He earned his medical degree from the Medical College...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Med College Hospital Clins

    Residency Hospital, 1988
  • Medical College Hospital Clins|med College Hospital Clins

    Internship Hospital, 1986
  • Augusta University Medical College Of Georgia

    Medical School, 1985
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. West is a patient favorite Family Medicine Physician

    Read our methodology

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    Locations

    Northside Gwinnett Family Medicine

    Northside Gwinnett Family Medicine771 Old Norcross Rd Ste 350 Lawrenceville, GA 30046
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