Dr. John Symms, MD

I saw Dr. Symms upon referral from my PCP for sinus congestion with dizziness and vertigo. The doctor reviewed imaging tests which were performed a few weeks prior to the appointment. He did not adequately assess my current status and merely relied upon old images and results to reach a 'diagnosis' which was not consistent with my past and current signs and symptoms. His manner was dismissive and arrogant. Despite asking, I was not advised how to treat a future vertigo attack nor given a remedy to prevent one. I later read my clinic notes. The notes did not correspond with current or past treatments and medications. I felt that I was an algorithm and not a patient. I believe he has a limited diagnostic algorithm to work with in addition tovery poor communication skills. I have never left a provider review before. I have no confidence in Dr. Symms' professional abilities. My PCP and I are exploring better options, which I have found.

My first encounter with Dr. Symms was for a persistent cough and congestion issue which I had been unable to resolve with other the counter medications. Dr. Symms did examine my throat and we had a very quick exchange re: my symptoms. He recommended a medication which turned out not to be very effective. I returned to his office for a second appointment whereby he suggested I get a chest x-ray, which I got. To my disappointment, Dr. Symms did not contact me in regard to the chest x-ray results or follow up with me at all. At this 2nd visit, I got the impression that Dr. Symms had ran out of ideas to resolve my problem. He ended up recommending I consult a medical voice consultant who could assist me with cough control. My major disappointment with Dr. Symms was the very short period of time he spent with me. The appointments felt very rushed and unsatisfying in terms of doctor and patient interaction and the lack of follow up re: my chest x-ray. I am unable to recommend Dr. Symms.

Took the time to listen to everything I had to say and then was very thoughtful and thorough. Helped me understand what was going on with me and explained my options and the pluses and minuses of each. Would recommend Dr. Symms to a friend or family member for sure!