Dr. John Robertson Sr, DO
Hospice & Palliative Medicine*
Dr. John Robertson Sr, DO is a hospice & palliative medicine internist in Newark, OH. He is affiliated with Licking Memorial Hospital.
3.1 Star Rating
Based on 37 reviews 3.1 Star Rating (37 reviews)
Robertson/Abad Family Medicine
1478 W Main St Newark, OH 43055Make an Appointment
At a Glance
- Areas of ExpertiseDr. Robertson Sr specializes in the areas of Family Practice & Hospice Care and Palliative Medicine. • See board certifications
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Dr. Robertson Sr's Reviews
Likelihood to recommend Dr. Robertson Sr
3.1
37 ratings, 8 with a written review
| 5 star | 49% | 49% |
| 4 star | 3% | 3% |
| 3 star | 0% | 0% |
| 2 star | 8% | 8% |
| 1 star | 41% | 41% |
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Worst doctor ever. Went for 10 years, never did labs, ran from exam room w/out warning never to return, not helpful. CLOSED DOORS WITH NO WARNING. Beware and go elsewhere.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
Helpful
Heath, OH – Jul 18, 2017
Post a ResponseAre you Dr. Robertson Sr?
Dr Robertson is very caring and does take time with you. This is probably why he runs behind and you have to wait so long in the waiting room. Office staff is a mess. They are not very professional and constantly mess up my bill. As other posters said the office staff can be downright rude.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Long wait times
Helpful
Granville, OH – May 10, 2017
Post a ResponseAre you Dr. Robertson Sr?
Try calling and making an appointment, I was on hold for 18 minutes, mind you I was "2nd in line to speak with a rep". Then, I needed to talk to Nurse Bates for a family concern and that was an additional 10 minutes and I didn't even get to speak with her, I got to speak with her helper who started out very assertive and basically rude until I had to be assertive and make this woman understand the reasoning behind my call. I will never recommend this practice to anyone.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
4 others found this helpful
Helpful
43055 – Mar 02, 2017
Post a ResponseAre you Dr. Robertson Sr?
Dr. Robertson is way overbooked and you end up sitting in the waiting room and exam room for quite a long while before being seen. Also, he is not very specific when it comes to diagnosing issues and is very difficult to get to prescribe medications. Trying to get orders/xrays sent to specialists is terrible. His nurse is one of the worst I have ever dealt with. You have to leave messages when you call and she hardly ever returns patient calls.
What went well
- Office environment
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
3 others found this helpful
Helpful
Not happy in Newark, Ohio – Aug 10, 2016
Post a ResponseAre you Dr. Robertson Sr?
If you enjoy having to repeat everything to at least three different nurses, assistants and the doctor you will like this office. The front desk lady is rude and told me that since I did not want to see the nurse practitioner then I would just run out of my maintenance rx because I could not see the doctor for at least two weeks! Phone calls left on the dr voicemail are rarely returned even when you call multiple times and request a call back. After 10 years with him, we have had enough.
What went well
- Listened & answered questions
- Appointment wasn't rushed
What could be improved
- Office environment
- Difficult to schedule appointment
- Staff wasn't friendly
- Long wait times
4 others found this helpful
Helpful
RF in Newark, OH – May 10, 2016
Post a ResponseAre you Dr. Robertson Sr?
Dr. Robertson and his nurses are friendly. I'm not a fan of his nurse practitioner and his office staff is rude. I'm not at all happy and looking for a new family doctors office.
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
3 others found this helpful
Helpful
Red in Thornville, Ohio – Mar 22, 2016
Post a ResponseAre you Dr. Robertson Sr?
My only complaint with Dr. Robertson's office is that he seems to have a very heavy patient load, so that it is often a long wait to see him (sometimes a week even for an acute illness). He recently added a nurse practitioner to the practice, to alleviate this problem. However, his office staff is consistently respectful and friendly, and Dr. Robertson himself is extraordinarily thorough and caring. He takes time to listen to me, and to explain conditions or treatments thoroughly.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
2 others found this helpful
Helpful
Rebecca S in Newark, OH – Feb 03, 2016
Post a ResponseAre you Dr. Robertson Sr?
talks more than he listens. Does not aggressively diagnose issues. Leaves you with the same symptoms, no diagnosis and no hope to correct. Also leaves me looking for a new doctor. The sad part is there is a good doctor at the same office but I am told I cannot switch to him as a patient. Apparently it happens too much. always in a hurry! This doctor is running a patient mill here... how many can I fit in an hour!
What went well
- Office environment
- Staff friendliness
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
3 others found this helpful
Helpful
John Q. Citizen in Newark, OH – Jan 12, 2016
Post a ResponseAre you Dr. Robertson Sr?
Leave a review
How was your experience with Dr. Robertson Sr?Overall Patient Satisfaction
37responses
Likelihood of recommending Dr. Robertson Sr to family and friends is 3.108108 out of 5
About Me
biography
Dr. John Robertson Sr, DO is a hospice & palliative medicine internist in Newark, OH. He is affiliated with Licking Memorial Hospital.Hospice & Palliative Medicine
Family Medicine
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Ohio University Heritage College Of Osteopathic Medicine
Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
-
Family Practice
-
Hospice Care and Palliative Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
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Locations
Robertson/Abad Family Medicine
Affiliated Hospitals
- View all patient feedback
How patients felt about the care they received at this hospital.
86%Patients said they were given information about recovering at home2% higher than the national average
76%Patients said that nurses always listened to them and explained things well1% higher than the national average
Learn more about how Healthgrades measures Hospital Quality
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