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Dr. John Jiu, MD

Dr. John Jiu, MD

Ear, Nose, and Throat*
40+ years of experience

Dr. John Jiu, MD is a head & neck surgery otolaryngologist in Jonesboro, AR and has over 40 years of experience in the medical field. Dr. Jiu has extensive experience in Upper Respiratory Conditions. He graduated from University of Arkansas for Medical Sciences College of Medicine in 1981. He is affiliated with Saint Bernards Medical Center. He is not accepting new patients.

4.2 Star Rating
Based on 14 reviews 4.2 Star Rating (14 reviews)

Otolaryngology & Facial Surgery Centre

621 E Matthews Ave Jonesboro, AR 72401
(870) 932-6799

At a Glance

  • Areas of Expertise
    Dr. Jiu specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Recent Reviews
    Reviews made in the last 30 days. • See reviews
  • Practices at Highly Recommended Hospital
    Patients recommend this hospital to family and friends. • See hospitals
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Dr. Jiu's Reviews

Likelihood to recommend Dr. Jiu

4.2
14 ratings, 7 with a written review
5 star
79%
79%
4 star
0%
0%
3 star
0%
0%
2 star
7%
7%
1 star
14%
14%

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Rare Bad Experience with a Physician
This is the first time that I have given a negative comment about a physician. I found him condescending to the point that he did not answer my questions. He spent most of the time looking at the charts with his back turned to me. The rest of the staff was wonderful. I am going to another clinic.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
Helpful
Apr 01, 2025
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Excellent Experience
My experience with Dr Jiu was top notch! I found him to be very attentive, kind and knowledgable. He answered all of my questions and in no way did I feel rushed. I would highly recommenced him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
KT – Mar 01, 2022
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I have been Dr. Jiu’s patient for over 30 years. He reconstructed a new eardrum in my left ear, did sinus window surgery, and recently did another sinus surgery. He also did sinus surgery on my son. He is a wonderful doctor. I trust his judgment about my medical issues implicitly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Anna Bishop – Oct 22, 2021
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Dr.Jui was great!!! I come in for a cyst i had for over two years in the middle of my forehead.i went in and got a in and out surgery removal the same day!!!! He and his staff was so kind !!!! I was satisfied,i will come and see him again and i recommend him!
What went well
No results
What could be improved
No results
9 others found this helpful
Helpful
Apr 12, 2019
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Dr. Jiu was the best doctor I've ever went to. I had struggled all my life with constant ear infections and ear pain caused by a burst eardrum when I was a baby. He was the only doctor that found the pinhole in my eardrum that was constantly letting water in my ear. He did an invasive ear surgery and found most of my honeycomb bone was ate up by infection. He made me a prosthetic bone and performed a tonsillectomy. I've never had a better doctor, I owe him for my hearing in my left ear.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
7 others found this helpful
Helpful
Ashley Arwood in Newport – May 05, 2018
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Absolutely the worst ! He is RUDE and DISRESPECTFUL! I can't imagine a doctor any worst. Never had an experience so bad in my life. I would never recommend him. My MD or Dentist didn't know why my face had a swollen knot on it. So MD sent me to him. He talked so rude to me that I kept replaying it in my head and asking why? I was polite, I know I was clean, so why treat me so badly. Now that I have read the reviews, HE's JUST A RUDE PERSON!!!! Don't go to him!! All he did was take my money.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Brenda in Wynne, AR – Sep 19, 2017
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My family has used Dr. Jiu for all our ENT needs and he is the best in his field in my opinion.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
9 others found this helpful
Helpful
bliles in Flippin, AR – Jun 15, 2016
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Know Before You Go

About Me

care philosophy

Francisco Polanco, M.D., practices internal medicine as a hospitalist at Self Regional Healthcare. Dr. Polanco received his medical degree at the Instituto Tecnologico de Santo Domingo in Santo Domingo, Dominican Republic and completed his residency...read more

  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Arkansas For Medical Sciences College Of Medicine

    Medical School, 1981
American Board of Medical Specialties®
American Board of Otolaryngology
- 
Otolaryngology†
American Board of Otolaryngology - Head and Neck Surgery®
- 
Otolaryngology-Head and Neck Surgery
†Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Focus on Eczema

Locations

Otolaryngology & Facial Surgery Centre

Otolaryngology & Facial Surgery Centre621 E Matthews Ave Jonesboro, AR 72401
1

Affiliated Hospitals

  • Saint Bernards Medical Center

    225 E Washington Ave
    Jonesboro, AR 72401

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality