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Dr. John Jay Kuemmerle, MD

Dr. John Jay Kuemmerle, MD

Gastroenterology*

Dr. John Jay Kuemmerle, MD is a gastroenterologist in Richmond, VA. Dr. Kuemmerle has extensive experience in Pancreatic Disease. He is affiliated with medical facilities such as Henrico Doctors' Hospital and Retreat Doctors' Hospital. He is accepting new patients.

2.9 Star Rating
Based on 11 reviews 2.9 Star Rating (11 reviews)
Accepting New Patients
7611 Forest Ave Ste 330
Richmond, VA 23229

Hospital Highlight

Dr. Kuemmerle is affiliated with Henrico Doctors' Hospital Richmond, a highly rated and top awarded hospital for gastroenterology.

At a Glance

  • Area of Expertise • Dr. Kuemmerle specializes in the area of Gastroenterology. See board certifications
  • Practices at Top Hospital • America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ See hospitals
  • Hospital Satisfaction • Patients said they were highly satisfied at this doctor's hospital. See hospitals

More Gastroenterology Specialists at Retreat Doctors' Hospital

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Dr. Kuemmerle's Reviews

Likelihood to recommend Dr. Kuemmerle

2.9
11 ratings, 9 with a written review
5 star
36%
36%
4 star
9%
9%
3 star
0%
0%
2 star
18%
18%
1 star
36%
36%

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Worst practice every
My husband has not seen Dr. Kuemmerle since he was treated in the hospital, and he has only been offered appointments with the physician assistant. Whenever we call the office it goes to voicemail, and we normally have to call back for a response. Totally unacceptable for a practice that specializes in these types of conditions. Placed a call to the office on August 8, 2024, and we still have NOT received a call back from a nurse, the PA, or the doctor 5 days later. Would NOT RECOMMEND this practice to anyone.
What went well
No results
What could be improved
No results
Helpful
Aug 11, 2024
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I am getting great care from Dr. Kuemmerle
I have had a number of office visits and encountered great staff and great medical care. The doctor has worked with me to address a chronic condition and finally he seems to have found the magic that has made a difference in my life. When I have a question, it is relayed to the doctor and I get an answer the same day. Thanks to the doctor and all his helpful staff!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 29, 2024
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Excellent.....takes time to listen, thorough
I have been an RN for more than 40 years. I met Dr Kuemmerle in hdh forest ER.... he took excellent care of me. He is what I call 'a real doctor.'
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
C. Jacoby – Feb 28, 2024
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Very thorough. Listens to my concerns.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
KHP – Oct 05, 2023
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The last time I had to deal with Dr. Kuemmerle he had little to offer on my chronic GI issue. He never smiles, is rude and doesn't seem to care if you get treatment or not. It's really coming to light that MCV/VCU is having terrible problems keeping good doctors and if they have a higher position they have huge ego's and care less. I have been at MCV for over a decade and I am ready to get out!! I have been through the gamut of bad doctors who don't care and what's worse is their patient relations dept doesn't give any help at all. You also get passed around on the phone constantly and then hung up on. When you are chronically ill they make things harder for the patient, not easier. Go find a doc outside MCV!
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Feb 21, 2021
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I held high hopes for this visit, thinking that the department head of gastroenterology at a teaching hospital would reveal greater options for a colonoscopy for those of us intolerant of the prep. I couldn’t have been more wrong. Dr Kuemmerle was not at all empathetic and was rude and dismissive. The visit totally disillusioned me with regard to an institution for which I’ve always had tremendous respect. He does not put a positive face on the VCU Health system.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Sep 07, 2020
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This review is for the staff responsible for helping patients with prescriptions. They are very impolite, extremely rude and incompetent. Horrible experience.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
7 others found this helpful
Helpful
Mar 13, 2020
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I am sure that Dr. Kuemmerle is a decent researcher and author, but he should no longer be seeing patients. I was in dire shape by the time I was able to get an appointment with him, but he made no effort to expedite the tests that I needed. What was worse was that he never even read the tests after they had been completed. Fortunately a doctor performing my last test immediately called a surgeon and I was able to get help three days later. Kuemmerle does not care about patients at all.
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Richmond, VA – Apr 20, 2016
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Would not treat me! Said I am abanding my previous Dr who was not treating correctly for my Crohns. He was verbally abusive each. Even had my husband present the first visit in having to put this jerk in his place.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Pat in n.chesterfield Va. – Jan 07, 2016
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About Me

biography

John "Jay" Kuemmerle, MD, AGAF, FACG, is a board-certified gastroenterologist with Advanced Gastroenterology Specialists in Richmond, Virginia. Dr. Jay Kuemmerle earned his Bachelor of Science degree from the College of William and Mary and his...read more

  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Virginia Commonwealth University

    Fellowship Hospital

  • Virginia Commonwealth University

    Residency Hospital

  • Virginia Commonwealth University

    Internship Hospital
American Board of Medical Specialties®
American Board of Internal Medicine®
- 
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Affiliated Hospitals

  • Retreat Doctors' Hospital

    2621 Grove Ave
    Richmond, VA 23220
    Recipient of 35
    hospital awards

    America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2025, 2024, 2023)

    Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

    Gastrointestinal Care Excellence Award™ (2025)

    Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

    View all awards

  • Henrico Doctors' Hospital

    1602 Skipwith Rd
    Richmond, VA 23229
    Recipient of 54
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024, 2023)

    Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

    America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2025, 2024, 2023)

    Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback

  • Parham Doctors' Hospital

    7700 E Parham Rd
    Richmond, VA 23294
    Recipient of 35
    hospital awards

    America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2025, 2024, 2023)

    Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

    Gastrointestinal Care Excellence Award™ (2025)

    Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

    View all awards
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