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Dr. John Hackett, MD

Dr. John Hackett, MD

Family Medicine*
30+ years of experience

Dr. John Hackett, MD is a family medicine physician in Waltham, MA and has over 30 years of experience in the medical field. He graduated from Boston University in 1993. He is affiliated with medical facilities such as Newton-Wellesley Hospital and Melrosewakefield Hospital. He is accepting telehealth appointments.

4 Star Rating
Based on 20 reviews 4 Star Rating (20 reviews)

Practice

75 3rd Ave Waltham, MA 02451
Telehealth available
Patient Favorite Award

Dr. Hackett is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Hackett's Reviews

Likelihood to recommend Dr. Hackett

4.0
20 ratings, 9 with a written review
5 star
65%
65%
4 star
15%
15%
3 star
0%
0%
2 star
0%
0%
1 star
20%
20%

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A complete Hack, it's in his name
I saw him for over 20 years. I trusted him. He misdiagnosed me in a big way. A way that damaged my life. It's a long story and I won't reveal my health issues here, let's just say when I was finally properly dx'ed two doctors encouraged me to write to the board. I'm surprised he's still practicing. Also, he is NOT a dentist. I did like him, I trusted him, he's just a bad doctor.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't trust the provider's decisions
Helpful
Not a thankful patient – Feb 25, 2025
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Best MD around!
Dr. Hackett has been my dentist since I was a child. I've since had my children become his patient and spouse. He is absolutely amazing. He is so kind. Doesn't make you feel rushed. I also love that he sees both adults and children so the whole family can him. HIGHLY Recommend!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
:) – Jun 25, 2024
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Dr Hackett is a caring wonderful person. His NP
Every time that I saw Dr Hackett who I loved so much I would travel 30+ minutes away to see, he was very thorough and helpful. I ended up leaving because I could not use the portal to reach him. His NP would intercept my messages to him and she unfortunately is not helpful, kind or in my opinion, very smart for a complex patient.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
2 others found this helpful
Helpful
Michelle – Jan 29, 2022
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My prior doctor left for VIP service. I went on line to see who was local and picked Dr Hackett. He has exceeded my expectations. He is kind and considerate and listens to all my needs and issues. The staff and office is amazing and always attentive by email, live or by phone. I should mention that I work in healthcare for the 35+ years and a couple of weeks into our first encounter I needed a triple bypass and he and staff didn’t miss a beat. I have been lucky to make such a great choice in a Primary Physician. Thank You Dr. Hackett and his staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Arnold Cyr – Jan 21, 2022
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Been with him for 20 years!Great Doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
frank t – Mar 17, 2021
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DO NOT got to this practice. This year, I went for a regular annual visit, and they sent me a bill for $500. I have been to their practice previous two years, and my bill was $0. Same insurance. Same annual check-up. If someone else have experienced this, I'd love to get together and file a class-action lawsuit. Highway robbery.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 18, 2020
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I have been a patient of Dr. Hackett for over 20 years and he has been great. His medical assistants and office personnel have also been wonderful. I have recommended this practice to several friends.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Peter O'Neill – Sep 14, 2019
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I came to Dr. Hackett from a referral and I'm so happy that i did. I was feeling unheard by my current doctor who was very busy and would quickly brush me out of her office. Dr. Hackett spent time listening to me and assured me that we would get to the bottom of my symptoms. He even gave me his email address to email him any time i had a question. This was unheard of at my last doctor practice. I cannot recommend Dr. Hackett enough!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Boston, MA – Jun 09, 2016
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Awesome like always. Been my Dr for most of my life.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Saintj in Waltham, ma – Feb 07, 2016
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About Me

biography

Dr. John Hackett, MD is a family medicine physician in Waltham, MA and has over 30 years of experience in the medical field. He graduated from Boston University in 1993. He is affiliated with medical facilities such as Newton-Wellesley Hospital and Melrosewakefield Hospital. He is accepting telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Boston University

    Medical School, 1993
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Hackett is a patient favorite Family Medicine Physician

    Read our methodology

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    Locations

    Practice

    Office75 3rd Ave Waltham, MA 02451
    1

    Practice

    Childrens Hospital Ophthalmology Foundation Inc9 Hope Ave Waltham, MA 02453
    2

    Affiliated Hospitals

    • Newton-Wellesley Hospital

      2014 Washington St
      Newton, MA 02462
      Recipient of 15
      hospital awards

      America's 250 Best Hospitals Award™ (2025, 2024)

      Top 5% in the nation for consistently delivering clinical quality

      Patient Safety Excellence Award™ (2024)

      Top 5% in the nation for consistently delivering clinical quality

      View all awards

      How patients felt about the care they received at this hospital.

      89%
      Patients said they were given information about recovering at home

      5% higher than the national average

      83%
      Patients said that doctors always listened to them and explained things well

      7% higher than the national average

      View all patient feedback
    • Melrosewakefield Hospital

      585 Lebanon St
      Melrose, MA 02176
    • Mount Auburn Hospital

      330 Mount Auburn St
      Cambridge, MA 02138
      Recipient of 4
      hospital awards

      Outstanding Patient Experience Award™ (2023)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      80%
      Patients said that doctors always listened to them and explained things well

      4% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality