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Dr. Joaquin Reyes, MD

Dr. Joaquin Reyes, MD

Family Medicine*
25+ years of experience

Dr. Joaquin Reyes, MD is a family medicine physician in Riverside, CA and has over 25 years of experience in the medical field. He graduated from Univeristy Of Southern California in 1998. He is accepting new patients and telehealth appointments.

3 Star Rating
Based on 14 reviews 3 Star Rating (14 reviews)

Practice

3838 Sherman Dr Ste 203 Riverside, CA 92503
Telehealth available
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Dr. Reyes' Reviews

Likelihood to recommend Dr. Reyes

3.0
14 ratings, 6 with a written review
5 star
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4 star
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3 star
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2 star
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1 star
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Refused to see me (w/ Negative Covid-19 test)
I've had a cough and shortness of breath for several days, with no other symptoms. I tested for Covid-19 2x and the results were negative. After several days of at-home self-care, cough medicine, lots of Vitamin C, and a few nebulizer treatments, my symptoms were not getting better. I'd prefer to avoid the ER or Urgent Care because I am a high-risk individual for Covid-19. I called my PCP to set up an appointment, no answer. They claim to call back within 30 minutes, so I left a message. No response. The next day I called to follow up, again no answer. After several tries, I finally got someone to answer the phone. After I explained my situation to them and emphasizing that I'd tested negative for Covid-19, they refused to see me. What has our medical community come to? What ever happened to the Hippocratic Oath: - I will apply, for the benefit of the sick, all measures which are required... I will remember that I do not treat a fever chart, a cancerous growth, but a sick human being?
What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Mrs. Chavez – Feb 03, 2022
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This Doctor gets no stars from me. He is the rudest . Takes forever to get an appointment. And your lucky if you see him. First year i saw the nurse practitioner. When i finally did get an appointment with he was there 5 minutes. And sent me to a physical therapist for my hand without looking at it. Physical therapist wanted me to see a ortho. Dr.Reyes did not believe and easnt gonna give me a referal. Then he said he was dishchargeing me as his patient. Hes a Tool read all the reviews..
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Annette segade in Riverside – Feb 12, 2019
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I've always had a great experience. You do wait a while but who doesn't when they visit their doctor. I've never had a bad experience with staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Hector R. in Riverside, CA – Jun 01, 2018
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By far the worst doctors office I've ever had my child go to , talked to Pam & Martha very rude lady's & never could get my child in on a timely manner, never got reminders or courtesy calls to remind me for the appointment they made two or three months Out cause they were so "booked"! Definitely had to switch my son to a more welcoming Pediatrician that cares for our wellbeing & found one :) definitely would not recommend anyone to go here ! Horrible horrible patient care service !
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Melissa in Riverside , ca – Dec 01, 2016
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I honestly had never had a negative experience with any medical staff until now. Worst staff service ever.
What went well
  • Office environment
What could be improved
  • Staff wasn't friendly
2 others found this helpful
Helpful
Riverside – Aug 31, 2016
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Excellent Dr
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Jorge Cruet in Riverside, CA – Apr 26, 2016
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About Me

Watch Dr. Reyes' Video

care philosophy

I am proud to be part of the Optum family of primary care doctors, specialists, and care teams focused on providing care for people ages 65+. At Optum, my team and I help you reach your personal health goals. We focus on your total well-being while...read more

  • Family Medicine

  • Geriatric Medicine

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  • Univeristy Of Southern California

    Medical School, 1998
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Locations

Practice

Office3838 Sherman Dr Ste 203 Riverside, CA 92503
1
(951) 785-6767

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Compare Dr. Reyes with our nearby Family Medicine Physicians at Optum California.

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