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Dr. Joanna Hetman, MD

Dr. Joanna Hetman, MD

Family Medicine*

Dr. Joanna Hetman, MD is a family medicine physician in Louisville, KY. She is affiliated with Baptist Health Louisville. She is not accepting new patients.

4 Star Rating
Based on 23 reviews 4 Star Rating (23 reviews)

Practice

2400 Eastpoint Pkwy Ste 450 Louisville, KY 40223
Telehealth available
(502) 244-6899

At a Glance

  • Area of Expertise
    Dr. Hetman specializes in the area of Family Practice. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Hetman's Reviews

Likelihood to recommend Dr. Hetman

4.0
23 ratings, 9 with a written review
5 star
70%
70%
4 star
4%
4%
3 star
4%
4%
2 star
4%
4%
1 star
17%
17%

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Excellent physician. She was very thorough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Margo Borders – Jan 20, 2022
Dr. Hetman's Reply –
Thank you for this great review!
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I moved back into town after being gone for 10 years & needed a new primary care doctor. Dr. Hetman was very thorough, kind & truly listened to my needs & concerns. She ensured all of my medical history was correct & works to have the whole picture of your health history in your chart. She spent so much time with me, I thanked her for how special that was, knowing she is the MD in the practice. I never felt rushed or unimportant. I am so thankful to have found her!!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 06, 2021
Hi, your wonderful feedback and rating mean a lot... Read More
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Dr is not a good communicator with patient family, especially elderly. To mechanical, little compassion. Seems to have a hard time listening. Office missed following up on critical lab values.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Concerned – Mar 20, 2020
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Very through, kind and caring.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Cynthia Dykes in KY – May 08, 2018
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Yes, her office runs late but, that is because she spends time w/her patients. She is thoughtful and caring and has her patient's best interest in mind. She is open minded and creative in her treatment plans. I've been seeing her for years, I take my elderly mom to her as well. I like Dr. Hetman and am healthier for knowing her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Swann Lander in Louisville, KY – Oct 26, 2017
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Excellent Doctor with good communicative skills. Would refer her to anyone.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Mark Meade in Louisville, KY – Apr 18, 2017
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Outstanding caring top notch physician. She is the very best! I moved to Louisville from south Florida about a year and a half ago and was really worried about finding a good physician, considering the fact that I have had some major medical issues. Dr. Hetman is a godsend. So happy my niece recommended her to me. I just love Dr Hetman !!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Patricia Price in Louisville KY – May 15, 2016
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I have been a patient of hers for years but she just does not have time for her patients. Past few appointments she had been 1-2 hours late. Last time I saw her she was an hour and a half late and saw me fifteen minutes before she closed and rushed me through the appointment. I walked out of her office with the lights already out, she was so late. She is so consistently late that I am going to get a new doctor.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
2 others found this helpful
Helpful
Virginia Johnson in Louisville, KY – Apr 20, 2016
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She is a wonderful doctor. She listens, takes into account your entire medical record and is not in a rush to see the next patient. The main receptionist has a bit of an attitude, especially if you call for a referal to see a specialist. She questions you like she knows more than the doctor or as if you are lying when you tell her Dr. Hetman told you to do something. Waiting room delays can also be caused by her talking with other staff over non-work related topics.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
  • Long wait times
5 others found this helpful
Helpful
Mar 29, 2016
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Know Before You Go

About Me

care philosophy

Baptist Health Medical Group is a comprehensive, multispecialty network of physicians and advanced practice clinicians. Our providers are committed to providing compassionate, patient-centered care and strive to treat our patients the way we would want to be treated, every time, at every Baptist Health location.

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Family Medicine®
- 
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Baptist Health Medical Group Primary Care Louisville2400 Eastpoint Pkwy Ste 450 Louisville, KY 40223
1

Affiliated Hospitals

  • Baptist Health Louisville

    4000 Kresge Way
    Louisville, KY 40207
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality