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Dr. Jim Hong, MD

Dr. Jim Hong, MD

Pain Medicine*
20+ years of experience

Dr. Jim Hong, MD is a pain medicine physician in Glen Carbon, IL and has over 20 years of experience in the medical field. He graduated from Stony Brook University Renaissance School of Medicine in 2001. He is affiliated with Anderson Hospital. He is not accepting new patients.

2.9 Star Rating
Based on 72 reviews 2.9 Star Rating (72 reviews)

Practice

104 Magnolia Dr Ste A Glen Carbon, IL 62034
Telehealth available

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Dr. Hong's Reviews

Likelihood to recommend Dr. Hong

2.9
72 ratings, 33 with a written review
5 star
43%
43%
4 star
1%
1%
3 star
3%
3%
2 star
6%
6%
1 star
47%
47%

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Great Doctor
Telehealth
Dr Hong and his staff/wife has been amazing since I first started going which was 5+ years ago. Unfortunately after my divorce I lost my insurance and I moved 2 1/2 hours away so I seen someone closer to my home at the time. Which he understood. Well he retired so I decided to reach back out to Dr. Hong and asked if I could come back and if he would take my current insurance until my other kicks in and he said absolutely and got me in the next day! It was like I never left seeing him. He nor has his staff/wife changed and still just as amazing. Anybody that has a bad experience sounds like they didn’t get what they wanted. Also, it is normal to wait to see a doctor depending on how busy the office is and if certain patients need a little extra time which will make any doctor behind especially new patients. Thank you Dr. Hong and Staff for always being great!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Taylor S Johnson – Nov 08, 2023
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Dr Hong is a great Doctor He has compassion for his patients I have been going to him for many years
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Terri Brown – Jan 09, 2023
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I am a past patient of Dr Hong , I left the area in 2014 and just moved back (2022) . I contacted his office , they still had my medical records and gave me an appt for the following day . When I saw him, he treated me like he had just seen me yesterday. He was very helpful and kind . His price for self pay customers is fair and reasonable. Thank you for your care , Dr Hong
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Paula picard – Feb 23, 2022
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My boyfriend has needed his help from the beginning due to a serious injury. All he is good for is pushing you off to the next person to deal with you. He is not responsive and his office secretary doesn't know what she is doing. If I could give him 0 stars I would. What a waste of time.....
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Feb 06, 2022
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I recently moved to the area and was in need of sourcing a new family doctor. Jim Hong is a good doctor for very basic care, or if you’re in need of a referral They charge a $10 convenience fee, each time, for calling in prescription refills. I worked in the medical field for several years and this is the first physician I’ve ever heard of doing such a thing, and it seems rather petty. Aside of the ridiculous surcharges to obtain my medication, Dr. Hong is an okay option.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Jan 25, 2022
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Dr. Hong has been my doctor for nearly 20 years. He has done so much for my personal well-being and that of my daughter & grandson. He literally saved my daughter's life when she needed neck surgery. He sent her to the BEST specialist and the surgery was more than successful. In addition, when my grandson was 5 he was seeing a local pediatrician that never ran any tests on my grandson to try to determine his unusual weight gain. His mom took him to Dr. Hong and Dr. Hong immediately sent him for blood tests. When the tests returned abnormal, Dr. Hong sent him to a liver specialist at Cardinal Glennon. Through the specialists at Cardinal Glennon, my grandson received the very best treatment and is a healthy teenager today. I have recommended Dr. Hong to other friends and all have been pleased. He is a caring and considerate doctor and I am more than pleased to give him this long over-due praise. Thank you, Dr. Hong for always being there for me & my family!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Teri Kapp – Jun 30, 2021
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The first impression a physician makes upon a potential patient will either bring reassurance, leading to trust from the alleviation of fear, or, be a real deal breaker. When I find such a doctor, I am loyal. Dr. Hong is one of those 5 star physicians because he listens to the questions I ask and responds in kind with questions that reflect this. If I have to wait beyond my original appointment time, it's because he cares about all of his patients. When my turn comes, I know he will devote as much time as it takes to address my needs. Dr. Hong will remember me and why I came the last time during my current appointment. In my search for the right person after my previous doctor took a sabbatical, I never wavered from the high level of expectations I had come to know. I 'fired' 2 immediately for their arrogance. When I met Dr. Hong, I knew my healing would be safe. In addition, his staff is wonderful! They certainly reflect their 'boss'. All have a great sense of humour and are so kind.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Martha M Rankin – May 27, 2021
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Dr Hong has been my Family and my Dr for Many years and he not only is one of the Most thorough practitioner's that I have ever had, her Listens to my concerns, find the solution to hard to find problems, and I value and Very Much appreciate him and all he does. His Staff, (Rose, Susanne, and Dustin are just as awesome and very appreciated as well) I highly recommend Dr Hong and his crew to Anyone looking for a new Dr. and look forward ho having to having them as ours for many more years to come.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jacklyn Schmidt – Mar 17, 2021
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Forgot my medication and was out of state. Called to get a prescription sent to a nearby pharmacy. I was charged a $10 dollar convince fee because he was busy. I paid the ten for him to electronically send it to the pharmacy.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Aug 09, 2020
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My husband and I have been patients of Dr. Hong for 15 years. He is an excellent health care provider who spends time asking and answering questions. At every visit I feel that he takes my concerns seriously and provides the best treatment course for me. Highly recommended family practitioner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 08, 2020
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I really love Dr Hong. He is a wonderful doctor and he takes his time and address’ any concerns you have. He is not afraid to order you test or send you to a specialist!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 others found this helpful
Helpful
Nov 25, 2019
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Very smart and investigative Doctor honestly! Really has help me resolve my health issues throughout the years. Setting Up Appointments are in a highly responsible time.
What went well
No results
What could be improved
No results
Helpful
Apr 10, 2019
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I believe people are being unfair with doctor Hong. He's a one man show along with his staff and always gets people in and out as quickly and professionally as possible.. Guy J
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Guy Jordan in Highland, IL – Jan 23, 2019
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Dr. Hong’s office was very clean and the staff is very professional. As new patients, my daughter and I were seen on a same day appointment with only a 12 minute wait in the waiting room and we’re seen immediately once we taken to the back. Dr. Hong was knowledgeable and very attentive to our medical concerns. Referring family and friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 16, 2018
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Notice how he leaves snarky responses on ANY review that isnt glowing? And he always turns it around on the person. It cant possibly be HIS fault. On google reviews he actually responds to someones review and tells the reviewer that they are "a bad person". Never seen such unprofessionalism in my LIFE!
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
Frustrated in IL – Nov 10, 2018
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I would recommend seeing Dr. Hong. Unlike my last doctor, you actually speak with a person when you call, and get an appointment same day/week. I've never had to wait long or had any negative experiences stated in previous reviews. He will find a medication that works for you if necessary.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Adam in Edwardsville – Apr 18, 2018
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Ive been seeing Dr Hong for years and i find Dr Hong to be a excellent doctor. If i need a specialist he reefers me the day of my visit. His staff is excellent and kind.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
carrie in new baden,IL – Apr 16, 2018
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I have been a patient of Dr. Jim Hong for about 2 yrs. He is wonderful. I never had a Doctor so persistent and thorough as Dr.Hong. Without his persistent treatment and his diligent diagnoses of test he order and specialist he referred me to, I would not be where I am today. Feeling greatful, thank you Dr. Jim Hong.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Donna Keelin in Granite city – Jan 12, 2018
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Dr. Hong has always been prompt with his patience scheduling. He listens to his patients experiences, and sufferings. Seeks to find them help through medicine. He's not a counselor, he's not a shrink. He's a MD. He does his job wonderfully & has always been kind to me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Natalie in Highland, IL – Nov 18, 2017
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Great doctor who listens and cares. Highly recommended.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Mike in Edwardsville, IL – Sep 29, 2017
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About Me

biography

Dr. Jim Hong, MD is a pain medicine physician in Glen Carbon, IL and has over 20 years of experience in the medical field. He graduated from Stony Brook University Renaissance School of Medicine in 2001. He is affiliated with Anderson Hospital. He is not accepting new patients.
  • Pain Medicine

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Stony Brook University Renaissance School Of Medicine

    Medical School, 2001
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

  • Mandarin

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Locations

Practice

Southern Illinois Family Medicine Corp.104 Magnolia Dr Ste A Glen Carbon, IL 62034
1

Affiliated Hospitals

  • Anderson Hospital

    6800 State Route 162
    Maryville, IL 62062
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality