Are you a healthcare professional?
Is this your profile?
background
background
Dr. Jhoanna Santos, MD

Dr. Jhoanna Santos, MD

Internal Medicine*

Dr. Jhoanna Santos, MD is an internist in Mount Vernon, WA. She is affiliated with medical facilities such as PeaceHealth St. Joseph Medical Center and Island Hospital. She is not accepting new patients.

4.8 Star Rating
Based on 32 reviews 4.8 Star Rating (32 reviews)

Skagit Regional Health

1415 E Kincaid St Mount Vernon, WA 98274
Patient Favorite Award

Dr. Santos is a patient favorite Internist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Areas of Expertise
    Dr. Santos specializes in the areas of Geriatric Medicine & Internal Medicine. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
ADVERTISEMENT
healthgrades-rx

Save money with free prescription discounts

Optum Perks and Healthgrades are subsidiaries of RVO Health.

Experience Check

Search for experience in a specific area

Insurance Check

Search for your insurance carrier and choose your plan type

Dr. Santos' Reviews

Likelihood to recommend Dr. Santos

4.8
32 ratings, 23 with a written review
5 star
94%
94%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
6%
6%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

very thorough and informative
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 10, 2023
×Post a ResponseAre you Dr. Santos?
Number one it was very prompt and she really listens to what you say. She takes whatever time you need. She does not rush you and it is so comforting. Plus she’s very good about explaining your test results. I love her bedside manner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Susan – Dec 07, 2021
Thank you for your kind words and this wonderful... Read More
×Post a ResponseAre you Dr. Santos?
I could not ask for a better, caring doctor. Dr. Santos takes the time, listens and makes you feel you are most important.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Linda CHAMBERS – Nov 18, 2021
Dr. Santos' Reply –
We are so happy to read such a great review!
×Post a ResponseAre you Dr. Santos?
Dr. Santos is a great physician, she patiently explains reasons for procedures as well as test results. I appreciate her warm and caring approach and trust her to provide the best possible care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Audrey G – Oct 30, 2021
×Post a ResponseAre you Dr. Santos?
Dr Santos has been my Primary for about two years now . I appreciate her capacity to listen, her professionalism and her humanity. She is perfect for me and I feel beautifully attended by her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Peter Acosta – Aug 31, 2021
It's experiences like yours that really keep us... Read More
×Post a ResponseAre you Dr. Santos?
Dr. Santos has been my primary doctor for several years. She explains things clearly and provides reasoning when appropriate (I’m prescribing this medication instead of other options because of xyz.) She follows up on issues and is always aware of my whole history and overall medical issues - not just the specific reason I came in today.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Val – Aug 04, 2021
Dr. Santos' Reply –
Thank you for sharing your positive experience!
×Post a ResponseAre you Dr. Santos?
Excellent doctor who has always treated me with respect and understanding. She listens to my concerns and together we agree on a treatment plan for my diabetes.
What went well
No results
What could be improved
No results
Helpful
Ron Mendoza – Jun 19, 2021
We are very happy to have provided you with such... Read More
×Post a ResponseAre you Dr. Santos?
I have been a patient of Dr. Santos for several years and would not care to be seen by anyone else. She is very knowledgeable and professional, as well as kind and patient. She always puts me at ease with her warm smile and humor. She's the best! I would highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Marie – Apr 25, 2021
×Post a ResponseAre you Dr. Santos?
I have been a patient of Dr. Santos for over 10 years and feel especially lucky to have her as my primary care physician. She is so knowledgeable, professional, caring and kind. She always takes the time to listen to my concerns and explain her decisions regarding my care. She takes extra time to touch on things that have to do with my overall wellness and not just the issue I am seeing her for at the time. She truly cares about her patients and is very thorough with her examinations and office visits. I couldn't be happier with her care and would highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
C. Patrick – Apr 14, 2021
×Post a ResponseAre you Dr. Santos?
The most compationate doctor. She listens and explains in detail exactly what your treatment is going to be. She is very thorough, takes her time, and truly cares about you, and shows.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
J.D.F. – Apr 02, 2021
×Post a ResponseAre you Dr. Santos?
Dr. Santos is very thorough and also very kind. I always feel that she listens and helps me. I'm very happy that she is my doctor!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Linda – Apr 02, 2021
×Post a ResponseAre you Dr. Santos?
I was very pleased with the Dr's attention. She explained my results from the blood test and made recommendations for future. She did brief examinations and provided me with new prescriptions for my medications. I would certainly recommend her to friends or family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ausma Wilson – Apr 01, 2021
×Post a ResponseAre you Dr. Santos?
Dr. Santos has always taken the time necessary to address my concerns. She is the most compassionate doctor that I have ever had.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Susan Faller – Apr 01, 2021
×Post a ResponseAre you Dr. Santos?
Yes. She is a great doctor. Takes the time to discuss all health concerns.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Feb 23, 2021
×Post a ResponseAre you Dr. Santos?
She listens. She uses your opinion of your own body in her recs, she cares. Compassionate, caring, excellent!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
Gary L. – Jan 25, 2021
×Post a ResponseAre you Dr. Santos?
Fantastic Doctor. She takes the time to listen and explain things in a way that you understand.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 19, 2021
×Post a ResponseAre you Dr. Santos?
Dr. Santos is an excellent health care provider.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 22, 2020
×Post a ResponseAre you Dr. Santos?
GREAT !!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 14, 2020
×Post a ResponseAre you Dr. Santos?
Dr. Santos is a wonderful health care partner. She listens to me and provides me the time to explain what is going on with me each and everytime. I am always included in the plan for treatment for the care needed and she provides me with follow-up as needed. I feel very fortunate to have Dr. Santos as my primary care provider.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 06, 2020
×Post a ResponseAre you Dr. Santos?
Dr. Santos has treated my husband and myself for several years. She is thorough and takes time to explain test results and medication options in an understandable way. I always feel like she listens to me and is genuinely concerned that I am doing well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Apr 18, 2020
×Post a ResponseAre you Dr. Santos?

Leave a review

How was your experience with Dr. Santos?

About Me

care philosophy

Jhoanna Santos, MD practices Internal Medicine at Skagit Regional Health. She received her MD from University of The Phillipines and is Board Certified by the American Board of Internal Medicine. Dr Santos sees patients at Skagit Regional Clinics...read more

biography

Jhoanna Santos, MD practices Internal Medicine at Skagit Regional Health. She received her MD from University of The Phillipines and is Board Certified by the American Bo
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Internal Medicine®
Geriatric Medicine
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Santos is a patient favorite Internist

    Read our methodology

    Locations

    Skagit Regional Health

    Skagit Regional Health1415 E Kincaid St Mount Vernon, WA 98274
    1

    Affiliated Hospitals

    • Island Hospital

      1211 24th St
      Anacortes, WA 98221
      Recipient of 1
      hospital award

      Outstanding Patient Experience Award™ (2022)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      87%
      Patients said they were given information about recovering at home
      82%
      Patients said that nurses always listened to them and explained things well

      4% higher than the national average

      View all patient feedback
    • PeaceHealth St. Joseph Medical Center

      2901 Squalicum Pkwy
      Bellingham, WA 98225
      Recipient of 25
      hospital awards

      America's 250 Best Hospitals Award™ (2025)

      Top 5% in the nation for consistently delivering clinical quality

      View all awards

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      78%
      Patients said that doctors always listened to them and explained things well

      2% higher than the national average

      View all patient feedback
    • Skagit Valley Hospital

      1415 E Kincaid St
      Mount Vernon, WA 98274
      Recipient of 3
      hospital awards

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      74%
      Patients said that nurses always listened to them and explained things well

      1% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality