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Dr. Jessica Underhill, DO

Dr. Jessica Underhill, DO

Family Medicine*
10+ years of experience

Dr. Jessica Underhill, DO is a family medicine physician in Saint Peters, MO and has over 10 years of experience in the medical field. She graduated from WESTERN University HLT SCI COL OSTEO MED OF THE PACIFIC in 2014. She is affiliated with medical facilities SSM Health St. Joseph Hospital-Lake Saint Louis and SSM Health St. Joseph Hospital-St. Charles. She is not accepting new patients.

4.1 Star Rating
Based on 18 reviews 4.1 Star Rating (18 reviews)

Practice

6994 Mexico Rd Saint Peters, MO 63376
Telehealth available
Patient Favorite Award

Dr. Underhill is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Area of Expertise
    Dr. Underhill specializes in the area of Family Practice/OMT. See board certifications
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
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Dr. Underhill's Reviews

Likelihood to recommend Dr. Underhill

4.1
18 ratings, 15 with a written review
5 star
67%
67%
4 star
11%
11%
3 star
0%
0%
2 star
6%
6%
1 star
17%
17%

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Great Doctor - seeing her for years
My wife and I have been to Dr Underhill for several years - she is nice, polite, always takes time to address all of our concerns, and she explains everything very well. We are both very happy - highly recommend!
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Andrew Kleewein – May 14, 2024
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Excellent and Caring
Dr. Underhill has been exceptional as my PCP in terms of kindness, knowledge, compassion, understanding, care, accommodations, conveying information, and responses. Thank you!
What went well
No results
What could be improved
No results
Helpful
Daniel Britt – Mar 19, 2024
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Compassionate and genuine
She was quick to get me to an in person visit (same day) after our telehealth visit. She was knowledgeable and patient. She took time to ask questions and truly listened.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 08, 2022
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Excellent
Dr. Underhill is the best in her field!!! She is understanding and listens to her patients. Wonderful!!
What went well
No results
What could be improved
No results
Helpful
Chamie – Jun 08, 2022
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I hated it so I did not return moved along, if your not in it for the passion GET OUT STOP YELLING AT PATIENTS. It does no good BE PLEASANT! and kind or you will loose patients.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
Helpful
Candy Reid – Jun 25, 2021
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Dr. Underhill is very knowledgeable and takes time needed to discuss all concerns. Dr. Hingst is fantastic too!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 26, 2021
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She has totally let my wife down who has a brain tumor.
What went well
No results
What could be improved
  • Didn't explain conditions well
1 other person found this helpful
Helpful
Sep 30, 2020
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Very caring and compassionate doctor who truly listens to your needs and concerns
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Deborah Beckering – May 08, 2020
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I was referred to Dr Underhill by my gynecologist as I am new to the area. I had to wait a couple months to get in because she had been on maternity leave but I was extremely happy I waited. She was attentive, asked me a lot of questions, and had good medical knowledge of everything I asked her about. I would highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Shelly Krafft – Nov 07, 2019
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Highly recommend! Friendly. Doctor and Staff.... little wait time!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Dory – Oct 01, 2019
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Poor beside manor and practices lazy medicine. She doesn't know the difference between left and right. DO NOT GO TO THIS DR. She considers you as a paycheck and not a patient. The office staff and her colleague is just as bad!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Jun 03, 2019
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You can tell Dr. Underhill cares about her patients. She gives you as much time as you need, listens, and involves you with determining next steps if you need complex care. I've already recommended her to all my friends and family!
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
May 24, 2019
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I highly recommend Dr Underill! I've had many health issues over the past month and she has been wonderful. She is very thourough, caring, compassionate and really takes time to listen to me. I've had some good doctors, but she is the best doctor I've had in 63yrs! The NP, Cindy that works with her is also excellent!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Rose Harris in St Peters, MO – Feb 24, 2019
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Extremely satisfied with dr underhill!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Silex, MO – Sep 13, 2017
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I have seen her twice now and she has to be one of the nicest Doctor. She really listens and takes time to understand your needs. I would recommend her over and over again. I plan on switching my daughters'' records to her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Florissant, MO – Sep 06, 2017
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About Me

Watch Dr. Underhill's Video

care philosophy

At it's core, family medicine is a partnership between patient and physician. This partnership is built on communication, education, and compassion. Using an evidence-based approach, my goal is to work with each patient to build a tailored plan that promotes physical and mental well-being.

biography

Jessica Underhill, DO, is a board certified family medicine physician. She graduated from Western University of Health Sciences, College of Osteopathic Medicine in Pamona, California. She completed her residency at Des Peres Hospital in St. Louis,...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Des Peres Hospital

    Residency Hospital
  • Western University Hlt Sci Col Osteo Med Of The Pacific

    Medical School, 2014
American Osteopathic Association®
American Osteopathic Board of Family Physicians®
Family Practice/OMT
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Underhill is a patient favorite Family Medicine Physician

    Read our methodology

    Locations

    Practice

    SSM Health Medical Group6994 Mexico Rd Saint Peters, MO 63376
    1

    Affiliated Hospitals

    • SSM Health St. Joseph Hospital-Lake Saint Louis

      100 Medical Plz
      Lake Saint Louis, MO 63367
      Recipient of 2
      hospital awards

      Patient Safety Excellence Award™ (2025)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      83%
      Patients said they were given information about recovering at home

      1% lower than the national average

      76%
      Patients said that nurses always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    • SSM Health St. Joseph Hospital-St. Charles

      300 1st Capitol Dr
      Saint Charles, MO 63301
      Recipient of 6
      hospital awards

      Patient Safety Excellence Award™ (2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      84%
      Patients said they were given information about recovering at home
      74%
      Patients said that nurses always listened to them and explained things well

      1% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality