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Dr. Jessica Au, MD

Dr. Jessica Au, MD

Physical Medicine & Rehabilitation*
15+ years of experience

Dr. Jessica Au, MD is a physical medicine & rehabilitation physician in New York, NY and has over 15 years of experience in the medical field. She graduated from Icahn School of Medicine at Mount Sinai in 2008. She is affiliated with medical facilities such as Hospital for Special Surgery and Newyork-Presbyterian Queens. She is accepting new patients and telehealth appointments.

4.8 Star Rating
Based on 16 reviews 4.8 Star Rating (16 reviews)

Practice

363 7th Ave Fl 18 New York, NY 10001
Telehealth available

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Dr. Au's Reviews

Likelihood to recommend Dr. Au

4.8
16 ratings, 15 with a written review
5 star
94%
94%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
6%
6%

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Great experience
The doctor is carrying and professional
What went well
No results
What could be improved
No results
Helpful
Apr 02, 2023
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Dr Au is extremely intelligent and caring doctor. I trust her completely and I highly recommend her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 23, 2022
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I had bad pain in my left arm. Dr. Au cured it without me even having to go to physical therapy. She is extremely diligent and thorough. Also very pleasant and patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sami Ambar – Aug 08, 2021
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Dr. Au was very knowledgeable and helped me restart a treatment plan after I had nearly given up hope, having dealt with chronic pain from a pinched nerve for over a year. Her clear and in depth review of my case and symptoms put me at ease, along with her professional yet friendly approach - I couldn't ask for more!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tom – Mar 19, 2021
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Dr. Au really helped me - from diagnosis to treatment for hip osteoarthritis. The hip injection has given me some relief as I head toward surgery at some point. I like her very much - she is personable and well informed. Thank you, Dr. Au!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Dec 04, 2020
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Dr Jessica Au is awesome! Super smart and professional. She goes above and beyond in listening to you and helping to resolve your problem. She's very curious to understand what is wrong and figure out how to fix it. I have a complicated situation and she's been "riding shotgun" trying to help me resolve it. She makes getting an injection a comfortable experience through her pleasant bedside manner and conversation which leads you to laughs. Dr. Au definitely is a 5 start doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jennifer Stropoli – Jul 20, 2020
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My neurologist recommended Dr Au to oversee and manage the pain and ongoing recovery of a herniated disc (including some very effective steroid injections). Dr Au is engaged, personable, responsive, highly skilled and genuinely concerned for her patients. Her office is immaculate and her support staff is great! Highly recommended!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Randolph E – Jul 01, 2020
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Under Dr. Au's care, I was able to get my pain under control very quickly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Earl Taylor – Dec 27, 2019
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I've had neck/back pain for over 10 years and have seen a lot of different doctors. Dr. Au was the first person to make me feel like I had some control over my pain. She's really efficient and honest about what the treatments can and can't do. Highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Channon – Aug 14, 2019
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Excellent service
What went well
No results
What could be improved
No results
Helpful
May 30, 2019
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Dr. Au was very thorough in explaining her treatment plan, which made the visit much more comfortable for me. She is clearly well trained and I would definitely see her again.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tired of pain in NY – Jun 30, 2018
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I started seeing Dr. Au when I was having back pain. Unlike some other doctors that I’ve been to, I felt that she listened to my concerns and answered my questions. I also felt that she went through different types of treatment options and helped me to understand the benefits of each instead of just rushing in and out. I would recommend if you are looking for a competent and patient doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Katherine in New York , NY – Jun 27, 2018
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My experience with Dr. Au was fantastic. Her new office is clean and modern, staff courteous, and wait times reasonable. She did a fantastic job of explaining the reasons for my symptoms at the rationale for her prescribed treatments. I left feeling less anxious about my problems and confident in the treatment plan we had devised together. I'm not sure what the one-star reviewer's issue was, but I had no issues with communication or follow-up.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
AP in New York – Jun 27, 2018
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Saw Dr. Au for issues with my back. She took her time seeing me, explained everything about what she thought was going on, and answered all of my questions. I like that she recommended a course of treatment but was still open to what I had to say. Happy to finally find a doctor who cares and listens. Feeling better already.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Stephen in New York – Jun 19, 2018
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saw Dr. Au for acute back pain in November 2017. She administered an epidural and ordered an MRI. Had the MRI just after Thanksgiving. Although I’ve called repeatedly in attempts to obtain a followup appointment/diagnostic results, I’ve basically been abandoned. Terrible follow-through and disappointing aftermath.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Brooklyn, NY – Feb 20, 2018
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Know Before You Go

About Me

biography

Dr. Au is a board-certified Physical Medicine & Rehabilitation (PM&R) physician focused on the non-operative treatment of spine and musculoskeletal disorders. She is fellowship-trained to provide fluoroscopically-guided spine and joint injections...read more

  • Physical Medicine & Rehabilitation

  • Interventional Pain Medicine

  • Interventional Spine Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Orthopaedic Spec Of The Carolinas

    Fellowship Hospital, 2013

  • New York Presbyterian Hospital

    Residency Hospital, 2012

  • St Luke's-roosevelt Hospital Center

    Internship Hospital, 2009

  • Williams College

    Undergraduate School, 2008

  • Icahn School Of Medicine At Mount Sinai

    Medical School, 2008
American Board of Medical Specialties®
American Board of Physical Medicine & Rehabilitation®
- 
Physical Medicine & Rehabilitation
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Marvin Catibog P.T. P.C.363 7th Ave Fl 18 New York, NY 10001
1

Affiliated Hospitals

  • Hospital for Special Surgery

    535 E 70th St
    New York, NY 10021
    Recipient of 24
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    91%
    Patients said they were given information about recovering at home

    7% higher than the national average

    89%
    Patients would recommend the hospital to friends and family

    24% higher than the national average

    View all patient feedback

  • NYU Langone Hospitals

    550 1st Ave
    New York, NY 10016
    Recipient of 62
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback

  • New York-Presbyterian Hospital

    525 E 68th St
    New York, NY 10065
    Recipient of 28
    hospital awards

    America's 250 Best Hospitals Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality

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