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Dr. Jennifer Sun, MD
Family Medicine*
20+ years of experience
Dr. Jennifer Sun, MD is a family medicine physician in Claremont, CA and has over 20 years of experience in the medical field. She graduated from UNIVERSITY OF CALIFORNIA AT LOS ANGELES / CENTER FOR HEALTH SCIENCES in 2001. She is affiliated with Pomona Valley Hospital Medical Center. She is accepting telehealth appointments.
3.7 Star Rating
Based on 22 reviews 3.7 Star Rating (22 reviews)
Practice
689 W Foothill Blvd Ste B Claremont, CA 91711Telehealth available
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Dr. Sun's Reviews
Likelihood to recommend Dr. Sun
3.7
22 ratings, 13 with a written review
| 5 star | 55% | 55% |
| 4 star | 14% | 14% |
| 3 star | 5% | 5% |
| 2 star | 5% | 5% |
| 1 star | 23% | 23% |
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Dr Sun listens and very caring.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Rosalinda Nunez – Feb 25, 2023
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Dr. Sun has been a great GP. She always listens intently and I never feel rushed. She clearly explains the "why" behind the diagnosis, and what the next steps are if something doesn't get better. Values privacy of her patients as well, knocking and waiting for someone to answer before coming in to the room. Sometimes scheduling can be a hassle, but if you live close by I've always been able to get an appointment for urgent things quickly enough.
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
Helpful
Kelly – Sep 09, 2021
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No due to the staff being rude and not disclosing how they can help me i.e., letting me know that they have virtual appointments and also mean spirited.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
R. Lemmons – Jul 14, 2021
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Dr. Sun was wonderful, she explained everything she was doing, what tests she was running and why, and was very empathetic. Referrals were easy and extremely helpful. -1 because another member of my family went to see her and said the medical assistant was very rude and unhelpful during their appointment.
What went well
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Staff wasn't friendly
1 other person found this helpful
Helpful
Apr 14, 2021
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She is a kind and caring doctor
What went well
No results
What could be improved
No results
Helpful
Mimi Gransden – Feb 05, 2021
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Great physician.
What went well
No results
What could be improved
No results
Helpful
Mar 29, 2019
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Dr Sun is our new Family Practitioner and we are very pleased with our relationship thus far. She is responsive, thorough and makes you feel like shes a partner in your care.
What went well
No results
What could be improved
No results
Helpful
Mar 26, 2019
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Dr. Sun is attentive and responsive. She provides timely services such as filling out forms, sending medical records to other doctors and stuff. We have been so pleased with her care and services. Highly recommend her as primary care physician.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
claremont – Mar 10, 2018
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I am not yet a long-time patient of Dr. Jennifer SUN but she has already made me feel very comfortable. Dr. Sun is a great primary care physician because she actually listens to what I am trying to convey. She puts much thought and consideration for the patient into the treatment process.. My husband recently changed his PCP to Dr. Sun based on the excellent care I have thus far received. Dr. Sun practices alone but she still gives enough time to treat everyone with good care.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
- Staff wasn't friendly
1 other person found this helpful
Helpful
Britt in Pomona – Dec 28, 2017
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Dr. Sun has been my primary doctor for over three years. I can honestly say she is the best doctor I have ever had; She is patient...she actually listens...and thoroughly explains any and all diagnoses, treatments, medications and referrals. A genuinely caring and capable doctor who treats her patients with respect and dignity. One in a million.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Cynthia Rilling in Claremont – Oct 18, 2017
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Dr. Sun's bedside manner is so comforting and refreshing. Her care and concern is legitimate and knowledgeable. I drive over 30 miles to see her and it's totally worth it! No regrets!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Riverside, CA – Jul 06, 2017
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Dr. Sun is great. It's always easy to make appointments, even same day. My favorite thing is that she doesn't overbook! There's never a ridiculous wait. Myself, my husband, and my daughter all go to Dr. Sun. My only complaint would be that some of the office staff aren't very friendly, but even then its not like they're rude or do a bad job, that's just their personality. I'd definitely recommend Dr. Sun.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
J in Pomona – Sep 19, 2016
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This doctor is the worst primary care doctor I ever had. I went to take a physical exam, but she just checked my heart rate and told me to make another appointment for the physical I showed up for. She rushed me and didn't give me detailed answers when I asked some questions. She mistakenly ordered my prescription pill and never apologized me.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
3 others found this helpful
Helpful
Kaz in Pomona, CA – Aug 06, 2016
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Leave a review
How was your experience with Dr. Sun?Overall Patient Satisfaction
22responses
Likelihood of recommending Dr. Sun to family and friends is 3.7272727 out of 5
About Me
biography
Dr. Jennifer Sun, MD is a family medicine physician in Claremont, CA and has over 20 years of experience in the medical field. She graduated from UNIVERSITY OF CALIFORNIA AT LOS ANGELES / CENTER FOR HEALTH SCIENCES in 2001. She is affiliated with...read moreFamily Medicine
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
University Of California At Los Angeles / Center For Health Sciences
Medical School, 2001
American Board of Medical Specialties®
American Board of Family Medicine®
-
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
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Locations
Practice
Direct Therapy689 W Foothill Blvd Ste B Claremont, CA 91711
Affiliated Hospitals
- Recipient of 6
hospital awardsView all awardsPatient Safety Excellence Award™ (2025, 2024)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
82%Patients said they were given information about recovering at home2% lower than the national average
75%Patients said that nurses always listened to them and explained things well
Learn more about how Healthgrades measures Hospital Quality