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Dr. Jennifer Smith, MD

Dr. Jennifer Smith, MD

Dermatology*
25+ years of experience

Dr. Jennifer Smith, MD is a dermatologist in Saratoga Springs, NY and has over 25 years of experience in the medical field. Dr. Smith has extensive experience in Skin Cancer & Excision. She graduated from University of Arizona in 1999. She is affiliated with Albany Medical Center Hospital. She is accepting new patients and telehealth appointments.

3.3 Star Rating
Based on 35 reviews 3.3 Star Rating (35 reviews)

Practice

54 Seward St Ste 3 Saratoga Springs, NY 12866
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Smith specializes in the area of Dermatology. See board certifications
  • Easy Scheduling
    Patients said scheduling was easy. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
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Dr. Smith's Reviews

Likelihood to recommend Dr. Smith

3.3
35 ratings, 14 with a written review
5 star
54%
54%
4 star
3%
3%
3 star
0%
0%
2 star
6%
6%
1 star
37%
37%

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Mohs Surgery A Successful Experience
I can't praise Dr. Smith and her nurses enough. The nurses did everything they could to make me feel comfortable and reassured. Dr. Smith explained the process well and was open to any questions I had. I followed all of the information given to me prior to and after the surgery. I am healing well without any complications. I would recommend Dr. Smith and her staff to anyone who needs this procedure.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Maryann Kowalsky – Mar 11, 2023
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Beware
I went to this practice 4 years ago due to a weird sudden growth on my chin. She took one look at it and told me it was nothing. She said she could remove it but the scar would be worse than the actual growth. I went for skin checks with her every year after that, no concerns raised. Fast forward to present day, I moved to another state. Set up service with a new dermatologist and my 1st appointment I'm told that the growth on my chin was suspect and needed a biopsy. Results: Basal Cell Carcinoma, Micronodular Type. Thank goodness I found a better doctor!
What went well
No results
What could be improved
  • Appointment was rushed
1 other person found this helpful
Helpful
Christine – Feb 23, 2023
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I agree with the other reviews of being rushed out
I would never recommend this doctor to anyone! It's quite obvious that her only concern is what she's putting in her pocket, not the patient she supposed to be treating with compassion and understanding. I have cancer on my face, and I waited a few months for an appointment, being concerned, I took the first available. And I had several issues to discuss. The nurse was informative, and assured me the doctor would address my issues when she saw me. And as soon as she did come in, she was very aloof, unfriendly, extremely unprofessional, curt and rude! She treated me very poorly! I had a mask on for the doctor's appt. I asked her my questions and I got very vague answers, and all she kept saying, you know there's no cure for these. Instead of addressing my concerns she blew me off as if I were bothering her or just a burden. She was very rushed, and kept going towards the door as I was trying to ask her questions. I will be looking for a new dermatologist immediately!
What went well
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Now a Former patient! – Jan 23, 2023
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She made me feel very uncomfortable. I left clothing on that I was comfortable wearing and she moved clothing with out my permission or a heads up. I understand it’s her job to do skin checks everywhere but if I leave clothes on for my comfort level, at least ask to move them and give me the chance to tell you I have already checked in those areas and I know there is nothing concerning there.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Aug 27, 2020
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My experience with Dr. Smith over the past 2 years has been very positive. I find that she is very competent, always explains clearly what she is going to do, and what I should do.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Jan 24, 2020
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My experience with Dr. Smith was very good. Only short waits. I feel she is very thorough. I do not feel rushed. She correctly recognized a skin condition and treated it properly.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 06, 2019
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Each time I’ve seen Dr. Smith there was a LONG wait. Exam time brief and impersonal but seemed OK. Recently, I wrote the time as 1030. Upon arrival no others were waiting. Two receptionists ignored me talking and giggling about a call on hold. The third finished with a patient then advised my appointment was 1015. I explained I drove 1h15m to get there & she left to see if Dr. Smith see me. She returned & said I would have to reschedule. No thanks. No respect for her patients and not good care.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Mar 01, 2019
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Always rushes you. VERY brusque and rude. Spends maybe 3 to 5 minutes in the room. Makes you feel like you are a burden. Her assistant is no better and told me, You know rosacea is not curable. Um, yeah. So this is how you reassure me when I am already upset about my flareup? Dr. Smith needs to remember why she got into medicine...to help people, not make money. Oh, wait. Maybe it was to make money. The more patients she rushes through, the more money she makes.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Ciaociao in Clifton Park, NY – Jun 08, 2018
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After reading these reviews I kept my appointment anyway. They're all true. Rushed, cursory inspection of skin condition and dismissed my concerns. Did feel like she had the time or concern for my issues. I guess they call that poor bedside manner. As far as the duration of the visit- 20 minute wait, actual Dr. Visit in the exam room was 5 minutes 18 seconds. I timed it after reading all these reviews just to see if they're true. It's true. Felt rushed with no real answers. Shame.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Gansevoort – May 02, 2018
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Makes patient feel as if they are a burden. Does not spend time with patient... my experience has been less than desirable. Would never recommend this practice.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Mar 17, 2018
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I went several times and discontinued going as I walked away with the feeling that I was only a number; one of many patients in a line of "get them in and get them out" mentality. The more patients they see in a day, the more money the doctor earns. As a result, on the several occasions I went I always spent much more time with the nurse, then the doctor whisking in with a curt greeting and after a perfunctory visit, out she went. Overall, this doctor lacks good bedside manners.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
8 others found this helpful
Helpful
Mar 29, 2017
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very quick exam. did not engage. a previous dermatologist I used examined me with magnifying glass and was very thorough. Dr Smith was very cursory and quick. Did not even ask if I use sunscreen / prevention.
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
6 others found this helpful
Helpful
Saratoga, NY – Mar 22, 2017
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I have been a patient of Dr Smith's for a few years. I was never 100% satisfied but I also had no major concerns until this past year. I went for a second opinion and am scheduled to have a few things removed that Dr Smith seemed unwilling to remove herself. The last straw was her comment of, If your hairdresser sees anything in your scalp, make sure she tells you, so you can tell me'. I'm sorry but that's your job to check my scalp for cancerous growths, not my hairdresser's.
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
14 others found this helpful
Helpful
Clifton Park, NY – May 25, 2016
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This was a positive business-like experience but my clinical situation was very straightforward.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
PATRICIA in Gloversville, NY – May 18, 2016
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About Me

biography

Dr. Jennifer Smith, MD is a dermatologist in Saratoga Springs, NY and has over 25 years of experience in the medical field. Dr. Smith has extensive experience in Skin Cancer & Excision. She graduated from University of Arizona in 1999. She is affiliated...read more
  • Dermatology

  • Dermatologic Surgery

  • Mohs Micrographic Surgery

  • Cosmetic Dermatology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Arizona College Of Medicine – Phoenix

    Internship Hospital
  • Texas Tech University Health Sciences Center

    Residency Hospital, 2003
  • University Az

    Internship Hospital, 2000
  • University Of Arizona

    Medical School, 1999
  • University Of Arizona College Of Medicine – Phoenix

    Medical School, 1999
  • George Washington University School Of Medicine & Health Sciences

    Undergraduate School, 1995
American Board of Medical Specialties®
American Board of Dermatology®
Dermatology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Online Care For Eczema (Sponsored)

Locations

Practice

Office54 Seward St Ste 3 Saratoga Springs, NY 12866
1
Office3601 4th St 9400 Lubbock, TX 79430
2

Affiliated Hospitals

  • Albany Medical Center Hospital

    43 New Scotland Ave
    Albany, NY 12208
    Recipient of 6
    hospital awards

    How patients felt about the care they received at this hospital.

    80%
    Patients said they were given information about recovering at home

    4% lower than the national average

    70%
    Patients said that nurses always listened to them and explained things well

    5% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality