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Dr. Jennifer Russo, MD

Dr. Jennifer Russo, MD

Internal Medicine*
10+ years of experience

Dr. Jennifer Russo, MD is an internist in Groton, MA and has over 10 years of experience in the medical field. She graduated from UNIVERSITY OF MASSACHUSETTS / WORCESTER CAMPUS in 2012. She is affiliated with Emerson Hospital.

4.4 Star Rating
Based on 13 reviews 4.4 Star Rating (13 reviews)

Practice

240 Main St Groton, MA 01450
(978) 448-4300

At a Glance

  • Area of Expertise
    Dr. Russo specializes in the area of Internal Medicine. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Good Communication
    Patients said there was good doctor communication at the hospital. • See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. • See reviews
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Dr. Russo's Reviews

Likelihood to recommend Dr. Russo

4.4
13 ratings, 11 with a written review
5 star
85%
85%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
15%
15%

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Trusted Dr,
I met Dr Russo today. I was VERY happy with the way she listened to my concerns . She made me feel so heard and genuinely wanted to treat the whole person . She was thorough in getting my records straight, I look forward to building a good dr patient relationship and feel that I will be in great care. If you’re looking for a Dr who cares then she is a good choice . Thank you Dr Russo
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Cathy coutu – Nov 22, 2024
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Amazing! Very thorough
Dr. Russo is always incredibly thorough during our visits. She really listens to me. She helped diagnose my brother’s melanoma and got him seen by a specialist quickly. She always takes my concerns into consideration and answers my questions. I recommend her to everyone I know who is looking for a doctor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 13, 2024
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Terrific doctor
I felt heard, understood, and cared for. Great bedside manner, explains things well and is very human. Also thinks ahead and handles 'what if' questions well.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Judy – Oct 10, 2024
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poor
Ever hear of a annual physical where the patient does not remove a stitch of clothing?? That's what I got from Russo.Thankfully, her PA is decent and helpful.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
Helpful
unhappy – Aug 10, 2024
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Wonderful doctor. She listens to me and my husband. I feel like she really cares about our health and takes time to explain things and answer our questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 22, 2024
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love her, she takes the time to answer my questions and concerns. i have never spent more than an hour with any doctor, i do with her. she is very proactive where my health is concerned. and most important, she listens. wish she was back from maternity leave!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
roseann – Aug 29, 2019
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Dr. Russo is empathetic and always ensures that I understand my options for treatment so that I'm making the decision over my care. I especially appreciate how she explains things in a kind way and so that I understand.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
N Chelmsford – Jan 14, 2018
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I am new to healthcare in the US. I was overdue for a lot of screening. Dr. Russo took the time, reviewed all my history and concerns and got me up to date. Great listener, Excellent doctor. Very happy with my care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
peabody,ma – Oct 04, 2017
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very friendly, understanding and listened to all of my concerns. discussed treatment options with me and was very reasonable. would highly recommend
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
peabody,ma – Oct 04, 2017
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For the first time in a long time, I left my appointment with my doctor feeling heard and respected. Dr. Russo listened to all of my concerns and my questions. She was very respectful and I never felt rushed. (Ive never had a doctor spend over an hour with me for a physical.) She took the time to ask questions to get to the source of a problem and is taking proactive measures which is something I appreciate. I have already recommended Dr. Russo to many of my friends.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Apr 17, 2017
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Dr. Russo is a very poor excuse for a physician. She has absolutely no compassion for those dealing with the stresses of being a Cancer survivor. She is argumentative and when simply asked to continue a script from previous PCP, she made me sign a pain agreement and take a urine test. Even when that test came back negative, she was extremely difficult to deal with.None of the staff enjoy her as a human being. They relished that she was out on maternity leave and weren't happy when she returned.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Cherie in Peabody, MA – Mar 28, 2017
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Know Before You Go

About Me

biography

Dr. Jennifer Russo, MD is an internist in Groton, MA and has over 10 years of experience in the medical field. She graduated from UNIVERSITY OF MASSACHUSETTS / WORCESTER CAMPUS in 2012. She is affiliated with Emerson Hospital.

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Massachusetts / Worcester Campus

    Medical School, 2012
American Board of Medical Specialties®
American Board of Internal Medicine®
- 
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Emerson Health Primary Care Groton240 Main St Groton, MA 01450
1
Element Care Inc.37 Friend St Lynn, MA 01902
2
Office166 Central St Lowell, MA 01852
3

Affiliated Hospitals

  • Emerson Hospital

    133 Old Road To 9 Acre Cor
    Concord, MA 01742
    Recipient of 6
    hospital awards

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Patient Safety Excellence Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality