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Dr. Jennifer Carlton, DO

Dr. Jennifer Carlton, DO

Family Medicine*

Dr. Jennifer Carlton, DO is a family medicine physician in Washington, MI. She is affiliated with medical facilities such as Beaumont Hospital, Troy and Ascension Saint John Hospital. She is accepting new patients and telehealth appointments.

4.1 Star Rating
Based on 35 reviews 4.1 Star Rating (35 reviews)

Henry Ford Cornerstone Family Medicine - Romeo

64580 Van Dyke Rd Ste C Washington, MI 48095
Telehealth available

Compare Dr. Jennifer Carlton, DO with other Family Medicine Physicians near you

Patient Favorite Award

Dr. Carlton is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Carlton's Reviews

Likelihood to recommend Dr. Carlton

4.1
35 ratings, 29 with a written review
5 star
71%
71%
4 star
3%
3%
3 star
3%
3%
2 star
6%
6%
1 star
17%
17%

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I always enjoy interacting with the staff. They and Dr. Carlton are excellent! Dr. Carlton is very good at explaing my test results or why she recommends changing or adding something. She is at the top of her game!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Donna H. – Sep 13, 2024
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Dr Carlton
Excellent physician. Always caring and listens to your concerns. Provides practical guidance to address your health concerns. Really appreciate her dedication and commitment to servicing the healthcare sector. Thank you.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Deb – Aug 27, 2024
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Always has time to listen to my health.
Dr. Carlton explained in detail how to handle the abscess of my skin. I really appreciated that and she put me on anabiotic as well. She asked if I had any other questions about any other concerns about my health. She’s never makes me feel rushed.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Nancy Meyette – Aug 25, 2024
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Good communicator
Dr Carlton is very complete in reviewing test results with me and gladly goes into further explanations if I need more information. She explains the 'why's and wherefores' of any medication I'm taking or may be taking and is willing to explore alternatives.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Aug 17, 2024
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Caring Doctor
Dr Carlton is a very caring doctor who really listens to your concerns. She answered my questions thoroughly and made sure I understood, and didn’t have any other questions. I didn’t feel rushed!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Apr 05, 2024
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Right Knee Injury
I was happy the X-Rays on My knee Cap didn’t show permanent injury.Sincerely,Charles Pillivant
What went well
No results
What could be improved
No results
Helpful
Mar 01, 2024
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She was attentive and informative
She was personable
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
mark nickerson – Dec 16, 2023
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Amazing doctor
Dr. Carlton truly wants to understand your concerns. She listens and asks questions. I am extremely satisfied with the care I get from her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 19, 2023
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Grateful for Dr.Carlton
Dr. Carlton and the cornerstone staff are knowledgeable, caring and compassionate. I always feel comfortable and confident in the care I receive from Dr.Carlton.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
C.Vázquez ;) – Jul 04, 2023
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Excellent doctor
I have always gotten excellent help with Dr. Carlton. She is kind, knowledgeable and listens to me explain my symptoms. She offers advice and the proper medication for the issue I have as well as follow-up advice. She usually has same day or next day appointments and if there is ever any issues after the office visit...she always responds promptly. I love going to her and trust her completely.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
M.Wilson – Feb 14, 2023
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Great doctor!
Dr. Jennifer Carlton is my primary care doctor. She is prompt, caring, and attentive. I've been seeing her for about 10 years and I'm confident in her. I drive over an hour to see her, worth the drive. Thanks, Dr. Carlton!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Tina M. – Nov 18, 2022
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Excellent care!
Dr. Carlton is just a wonderful Dr. in my opinion. She listens, cares, very professional (I don't want a super causal Dr.) Warm yet professional. She is young and intelligent. I totally recommend her!"10 out of 10
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Recommend – Oct 28, 2022
We strive to provide high quality care, so your... Read More
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Compassionate Doctor
Took time to listen and respond to questions. Knowledgeable on the latest treatments and reviewed my total health (even with many issues).
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kathy H. – Apr 27, 2022
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Disappointing Experiance
Tried to make an appointment for a quick ear pain checkup per my surgeons request. I was told that I needed to verify a lot of personal identifiable information over the phone just to make an appointment. I wasn't comfortable giving all of the information so I went on line and made an appointment for a couple of days before my surgery. Later that day, I was in the area and stopped into the DRs office to try and move my appointment up, just in case I had to cancel by surgery. The office manager Hollie said I must call in "per HIPA requirements", came out from the office area, came into the lobby and got in my face about Covid. I reminded her that I had all of my shots, boosters, had my mask on and that she was closer to me than the 6 ft distance limit. She lost it and told me that I was no longer a patient at her office and that she would cancel my appointment with Dr Carlton. Dr Carlton was watching this entire drama unfold and did not come out to try and help me deescalate.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
2 others found this helpful
Helpful
Feb 03, 2022
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Excellent, she listened to what my problem was and we both decided on the treatment she recommended at this time . Should the condition worsen we agreed to another step .
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Joe – Nov 09, 2021
We appreciate you taking the time to leave us... Read More
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Dr. Carlton always listens carefully, is understanding, excellent at diagnosis (right on), recommendations are professional, understandable, and caring. Her mannerism is perfect. She is an amazing physician displaying not only her expertise and intelligence, but taking the time to completely engage with the patient. A+ physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Christine Zeigler – Nov 09, 2021
Thank you for your kind words! Reviews like this... Read More
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Very caring and informative.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 30, 2021
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I mentioned a condition I had been diagnosed with and she did not believe me. She also said hormones were not something you could measure.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
No results
Helpful
Sep 17, 2021
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I was very impressed with the safety measures used. The doctor was friendly and efficient
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 23, 2021
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Dr Carlton is not a snob or bully, maybe it is you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 09, 2021
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About Me

biography

Jennifer L. Carlton, DO, is a family medicine doctor with Ascension Michigan in Washington, MI. She provides primary care for minor illness and injuries, preventive health screenings, routine check-ups and vaccinations. Dr. Carlton listens to understand...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Osteopathic Association®
American Osteopathic Board of Family Physicians®
Family Practice/OMT
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Carlton is a patient favorite Family Medicine Physician

    Read our methodology

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    Locations

    Henry Ford Cornerstone Family Medicine - Romeo

    Henry Ford Cornerstone Family Medicine - Romeo64580 Van Dyke Rd Ste C Washington, MI 48095
    1

    Affiliated Hospitals

    • Beaumont Hospital, Troy

      44201 Dequindre Rd
      Troy, MI 48085
      Recipient of 48
      hospital awards

      America's 100 Best Hospitals Award™ (2025, 2024, 2023)

      Top 1% in the nation for providing the highest clinical quality year over year

      America's 250 Best Hospitals Award™ (2025, 2024, 2023)

      Top 1% in the nation for providing the highest clinical quality year over year

      View all awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      77%
      Patients said that nurses always listened to them and explained things well

      2% higher than the national average

      View all patient feedback
    • Ascension Saint John Hospital

      22101 Moross Rd
      Detroit, MI 48236
      Recipient of 3
      hospital awards

      Patient Safety Excellence Award™ (2025)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      84%
      Patients said they were given information about recovering at home
      76%
      Patients said that nurses always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    • Henry Ford Macomb Hospital

      15855 19 Mile Rd
      Clinton Township, MI 48038
      Recipient of 2
      hospital awards

      Patient Safety Excellence Award™ (2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      81%
      Patients said they were given information about recovering at home

      3% lower than the national average

      71%
      Patients said that nurses always listened to them and explained things well

      4% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality