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Dr. Jeffrey Potts, MD

Dr. Jeffrey Potts, MD

Internal Medicine*

Dr. Jeffrey Potts, MD is an internist in Bay City, MI. He is affiliated with medical facilities such as Ascension Standish Hospital and MyMichigan Medical Center Midland. He is accepting new patients and telehealth appointments.

2.8 Star Rating
Based on 26 reviews 2.8 Star Rating (26 reviews)

Practice

1111 S Euclid Ave Bay City, MI 48706
Telehealth available
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Dr. Potts' Reviews

Likelihood to recommend Dr. Potts

2.8
26 ratings, 12 with a written review
5 star
42%
42%
4 star
0%
0%
3 star
4%
4%
2 star
8%
8%
1 star
46%
46%

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Does not refer to a specialist for severe problems
Both my parents are under Dr. Potts care and My father has Diabetes. His legs are swollen bad and has been on shots for years but has not been referred to a diabetic doctor of any kind. My mother has been having breathing problems and pain in her chest for a while and kept complaining he did absolutely for her now she is in the hospital with several different problems that should have been caught on simple routine doctor visits.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 23, 2024
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Good quality
For years never steered me wrong never had a problem
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Paul T Humpert – Dec 29, 2022
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He's been my mom's doctor for years and he's missed quite a few of her medical problems or written them off as nothing. Honestly, she could have died a few times because of him. He doesn't care.
What went well
No results
What could be improved
No results
8 others found this helpful
Helpful
Sep 03, 2020
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I have been going to Dr Potts for several years. He is very compassionate and caring. He does not rush you and sincerely listens to you. The rest of his staff are great including all of his PA.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Apr 16, 2019
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Blew off my brothers medical issues. Flippantly said indigestion..Emergency ER trip later that night proved different! Rotted Gall bladder. This doctor does not care about his patients. You are just another number.
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
bayctygrl in none – Jul 19, 2018
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Wonderful experience in nearly every category except communication with the office. On business days, there is a lengthy recording to navigate and long hold times. Called on Friday to ask for a script to be changed, no answer and NO recording regarding office hours!!called Monday all afternoon but no answer because of some “technical” problem. Now, will have to wait 4 days to have an affordable script written. Very sick and very frustrated!!!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
2 others found this helpful
Helpful
Flint, MI – Feb 09, 2018
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Beware his PA, Emily Adler. As friendly as she is, apparently she is above reproach. My husband and I came in for physicals, were in the same room with forms from our insurance providers to be completed. Mine went fine, he said his shoulder was sore , so she looked at it, skipped his physical even after I asked why he wasn't getting one. Then the insurance denies his, not mine and they say it was a schedule coding error. But Emily says she can't change it. Dishonest! You know what we asked for!
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
kawkawlin, mi – Aug 24, 2017
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At first he had me fooled but now when there are health concerns he does not want to deal with them, he rushes you out and side tracks you very well to do so leaving you with more questions that he does not want to answer or help with. I question his ethics, compassion, and legal doings on how things are handled. His office receptionist thinks she the doctor and also lies a lot to cover up her mistakes or just plan laziness and she is able to get away with it. This whole office is a concerns
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Very disapointed in Bay City, MI – Jan 30, 2017
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Comes across as a doctor who doesn't care. Rushes appointments.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Midland, MI – Dec 31, 2016
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Used to be good but now all he does is listen to your lungs; gives meds freely instead of finding out what problem is. Seems rushed now, doesn't listen to what you are trying to tell him'
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Jane Doe in Bay City, MI – Sep 27, 2016
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One of the best I've been to, compassionate and takes the time to explain anything and everything. A+++
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Jon Doe in Rose City, MI – Mar 08, 2016
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Dr. Potts is the absolute worst doctor I've ever dealt with. He is rude to his patients and the care team. I wouldn't recommend him for my worst enemy.
What went well
No results
What could be improved
No results
11 others found this helpful
Helpful
Feb 24, 2016
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Know Before You Go

About Me

biography

Dr. Jeffrey Potts, MD is an internist in Bay City, MI. He is affiliated with medical facilities such as Ascension Standish Hospital and MyMichigan Medical Center Midland. He is accepting new patients and telehealth appointments.

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Wayne State University School Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Internal Medicine®
- 
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Total Family Healthcare PC1111 S Euclid Ave Bay City, MI 48706
1

Practice

Total Family Healthcare120 E Midland Rd Auburn, MI 48611
2

Practice

Keith J Moody D O P C200 S Wenona St Ste 225 Bay City, MI 48706
3

Affiliated Hospitals

  • Scheurer Hospital

    170 N Caseville Rd
    Pigeon, MI 48755

    How patients felt about the care they received at this hospital.

    93%
    Patients said they were given information about recovering at home

    5% higher than the national average

    92%
    Patients who gave a rating of 9 or 10

    17% higher than the national average

    View all patient feedback

  • MyMichigan Medical Center Midland

    4000 Wellness Dr
    Midland, MI 48670
    Recipient of 1
    hospital award

    Outstanding Patient Experience Award™ (2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    83%
    Patients said that nurses always listened to them and explained things well

    8% higher than the national average

    View all patient feedback

  • Ascension Standish Hospital

    805 W Cedar St
    Standish, MI 48658
    Recipient of 2
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    95%
    Patients said they were given information about recovering at home

    7% higher than the national average

    90%
    Patients said their room and bathroom were always kept clean

    13% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality

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See all Internal Medicine Doctors in Bay City, MI