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Dr. Jeffrey Martin, MD

Dr. Jeffrey Martin, MD

Urology*
25+ years of experience

Dr. Jeffrey Martin, MD is a urologist in Murphy, NC and has over 25 years of experience in the medical field. Dr. Martin has extensive experience in Urinary Conditions and Urinary Calculi & Removal. He graduated from East Carolina University in 1996. He is affiliated with medical facilities such as Erlanger Baroness Hospital and Chatuge Regional Hospital. He is accepting new patients.

3.5 Star Rating
Based on 22 reviews 3.5 Star Rating (22 reviews)

Practice

75 Medical Park Ln Ste D Murphy, NC 28906

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Dr. Martin is a Healthgrades Choice provider in Urology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Martin specializes in the area of Urology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    America’s 100 Best Hospitals for Prostate Surgery Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Martin's Reviews

Likelihood to recommend Dr. Martin

3.5
22 ratings, 12 with a written review
5 star
55%
55%
4 star
5%
5%
3 star
5%
5%
2 star
5%
5%
1 star
32%
32%

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Lack of availability
I never see him, but his nurse P. I can never get an appointment when I have a UTI or kidney stone. Almost everyone in the waiting room is a man, which must be his focus and I wish he had sperate bathrooms for men and women.
What went well
  • Explained conditions well
What could be improved
  • Difficult to schedule appointment
Helpful
Jul 30, 2024
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Excellent Dr.
I am completely satisfied with my total experience with Dr. Martin. I also think his staff does a great job.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Extremely Satisfied Patient – Apr 14, 2024
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Cannot recommend
I sought help from Dr. Jeffrey H. Martin MD for an implant infection. His examinations were overly callous and painful. When I nearly passed out I said “I'd like for you to stop” and he replied “I'm sure you would” and continued on. He knowingly bypassed NIH guidelines to refer me to an implant surgeon, instead prescribing antibiotics. During my followup ten days later, he prescribed even more antibiotics, saying “This is my decision – what you want has nothing to do with it”. When I said I was still in miserable pain he responded with “You are not miserable” and ended the session by walking out. At the end of his treatment my condition was unchanged, so I consulted a second surgeon who was appalled by my condition and admitted me for emergency surgery. Setting aside Dr. Martin's mistaken diagnosis, I do not believe he shows proper respect for patient suffering and isn't the type of doctor that I could ever recommend. Details were filed with the Georgia Composite Medical Board.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Mar 07, 2024
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I find Dr.Martin to be kind and caring
Great bedside manners, staff very curiosity and helpful. I went to Dr. Martin 9 years go and last week so I would definitely recommend him. We these bad reviews came from I do not know but every one has an opinion.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Floyd Williamson – Apr 10, 2023
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Not Patient Centered
- staff would not assist with insurance questions (unable to get RX filled because of error on form by staff); - no follow up after repeated calls; - patient privacy compromised (e.g., exam rooms open into a larger room. When MD leaves the exam room the door is left opened and the patient is in view/exposed to other patients in room. (Oddly there is a small track on the ceiling of the exam room for a privacy curtain.). Conversations held. In one exam room are easily overheard in another. - medical staff conversations and actions not professional (e.g., conversations about/with patients including treatments, politics, & personalities.) - discussion of alternatives not offered. - answers to questions are vague (I.e., questions not welcomed?) - phone calls not returned to insurance company, pharmacy, and/or patient.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
Helpful
Feb 02, 2022
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Totally professional urologist...Great person and wonderful caring staff...
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jim A – Dec 28, 2021
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I saw Dr. Martin for the first time today. I thought he was very professional and thorough with his exam. I will be going back in a month for further tests on my problem.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Melvin Gray – Apr 01, 2021
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Dr. Martin seems to only be concerned about how fast he can get you into and out of his office. His staff is about as inept as one can be! Anytime i need to have my mail order prescription refilled i have problems. Urologists are hard to find in my area so im kind of stuck with it for now.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
ken – Mar 11, 2021
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Great experience with Dr. Martin took time went over all options and explained everything I would highly recommend Dr. Martin.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Tracy Truett in Andrews NC – Apr 30, 2018
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NEVER USE THIS DOCTOR! Dr. Jeffrey H. Martin and his staff seem to have absolutely no concept that their patients are human beings in very vulnerable situations that we love and trust in their hands. I’m thankful for all the wonderful care my Dad received throughout his ordeal prior to his passing. My only regret is that I picked up the phone and called the office of Dr. Jeffrey H. Martin when he needed an urologist. Please do not make the same mistake. I promise you there are better options.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Allen in Mineral Bluff, GA – Jan 28, 2018
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Apr 5, 2017. I supplied my medical records Mar.15th. It quickly became evident that HE NEVER LOOKED AT THEM even though I asked if he did. I then explained to him that my urethra has been COMPLETELY blocked for years 4 times and he asked me if I could self-cath 4 times which would mean my urethra would have to be open. So he wasn't even listening to me. I said the VA wasn't helping me . He said to go back to the VA. I said this is waste of time. He rudely said I was wasting HIS time. AVOID!!!!
What went well
  • Office environment
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Robert W. Robb in Ducktown, TN – Apr 06, 2017
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The doctor and staff have given the runaround and all out lied from day one.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Josh H. in Andrews, NC – Mar 18, 2016
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About Me

biography

Dr. Jeffrey Martin, MD is a urologist in Murphy, NC and has over 25 years of experience in the medical field. Dr. Martin has extensive experience in Urinary Conditions and Urinary Calculi & Removal. He graduated from East Carolina University in...read more
  • Urology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • East Carolina University

    Medical School, 1996
American Board of Medical Specialties®
American Board of Urology®
Urology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Martin is a Healthgrades Choice provider in Urology

    Read our methodology

    Online Care for Men's Health (Sponsored)

    Locations

    Practice

    Murphy Medical Center Inc.75 Medical Park Ln Ste D Murphy, NC 28906
    1

    Practice

    Union County Hospital Authority35 Hospital Rd Blairsville, GA 30512
    2

    Affiliated Hospitals

    • Chatuge Regional Hospital

      110 S Main St
      Hiawassee, GA 30546

      How patients felt about the care they received at this hospital.

      98%
      Patients said they were given information about recovering at home

      10% higher than the national average

      89%
      Patients would recommend the hospital to friends and family

      16% higher than the national average

      View all patient feedback
    • Union General Hospital

      35 Hospital Rd
      Blairsville, GA 30512

      How patients felt about the care they received at this hospital.

      90%
      Patients said they were given information about recovering at home

      3% higher than the national average

      82%
      Patients said that doctors always listened to them and explained things well

      4% higher than the national average

      View all patient feedback
    • Erlanger Baroness Hospital

      975 E 3rd St
      Chattanooga, TN 37403
      Recipient of 4
      hospital awards

      America’s 100 Best Hospitals for Prostate Surgery Award™ (2025)

      Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

      View all awards

      How patients felt about the care they received at this hospital.

      81%
      Patients said they were given information about recovering at home

      3% lower than the national average

      76%
      Patients said that doctors always listened to them and explained things well
      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality