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Dr. Jeanette Castro, DO

Dr. Jeanette Castro, DO

Family Medicine*
20+ years of experience

Dr. Jeanette Castro, DO is a family medicine physician in Diamond Bar, CA and has over 20 years of experience in the medical field. She graduated from Ohio University Heritage College of Osteopathic Medicine in 2003. She is affiliated with Providence St. Jude Medical Center. She is accepting new patients and telehealth appointments.

4 Star Rating
Based on 3 reviews 4 Star Rating (3 reviews)

St. Jude Heritage Diamond Bar - Primary Care

1514 Valley Vista Dr Diamond Bar, CA 91765
Telehealth available

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Dr. Castro's Reviews

Likelihood to recommend Dr. Castro

4.0
3 ratings, 3 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
0%
0%
2 star
33%
33%
1 star
0%
0%

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excellent p0rofessional in all aspecs.t
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
hermelinda marquez pena in diamond bar,ca. – Jan 04, 2025
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Office Staff is incompetent. I believe it starts from the top down. Routine items such as refills, referrals, appointments turn into a big ordeal. They direct you to use the portal, yet they don't check it or gloss over the messages. Having to deal with the Doctors staff shouldn't be stressful just the opposite.
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
Helpful
Oct 27, 2021
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Dr. Castro possesses all the qualities you’d want in doctor; good listener, empathetic, explains her prognosis well, and doesn’t make her patients feel she is rushed to see her next patient. Highly recommended!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Diamond Bar – Feb 04, 2020
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About Me

biography

Dr. Jeanette Castro, DO is a family medicine physician in Diamond Bar, CA and has over 20 years of experience in the medical field. She graduated from Ohio University Heritage College of Osteopathic Medicine in 2003. She is affiliated with Providence...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Usc

    Residency Hospital, 2007
  • Ohio University Heritage College Of Osteopathic Medicine

    Medical School, 2003
National Board of Physicians and Surgeons®
National Board of Physicians and Surgeons®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

St. Jude Heritage Diamond Bar - Primary Care

St. Jude Heritage Diamond Bar - Primary Care1514 Valley Vista Dr Diamond Bar, CA 91765
1
  • Call
  • Fax
  • Hours
    • Mon: 7:30am - 6:00pm
    • Tue: 7:30am - 6:00pm
    • Wed: 7:30am - 6:00pm
    • Thu: 7:30am - 6:00pm
    • Fri: 7:30am - 5:30pm
  • Directions

Affiliated Hospitals

  • Providence St. Jude Medical Center

    101 E Valencia Mesa Dr
    Fullerton, CA 92835
    Recipient of 21
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024)

    Top 5% in the nation for consistently delivering clinical quality

    America's 100 Best Hospitals Award™ (2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    77%
    Patients who gave a rating of 9 or 10

    11% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality