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Dr. Jay Swanson, DDS

Dr. Jay Swanson, DDS

Dentistry*

Dr. Jay Swanson, DDS is a dentistry practitioner in Effingham, IL. He is affiliated with Sarah Bush Lincoln Health Center.

2.5 Star Rating
Based on 35 reviews 2.5 Star Rating (35 reviews)

Practice

901 Medical Park Dr Ste 200 Effingham, IL 62401

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Dr. Swanson's Reviews

Likelihood to recommend Dr. Swanson

2.5
35 ratings, 11 with a written review
5 star
37%
37%
4 star
0%
0%
3 star
0%
0%
2 star
6%
6%
1 star
57%
57%

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Dr gets in there and gets the job done!
Had 2 teeth break off at the gums. Dr Swanson cut the roots out and stitched them up. He discussed implants and explained how the procedure worked. I found the doctor pleasant and answered any question I had. No he doesn’t sit around and have small talk as he had many patients waiting in need of his service. Will defiantly go back to him.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 12, 2023
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Arrogant and Dismissive
Don’t try asking this man questions. He will dismiss you, claim that you’re arguing, and kick you out of his office. Avoid this tiny man.
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Sep 13, 2022
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WORST experience I’ve ever had with any dentist I’m paying 340.00 for this rude man to say open your mouth twice no explanation of procedure very rough when he gives shots and painful he did not explain anything about what he was about to do to me including stitches when I asked was that stitches he said yes pulled your gum together but I guess I’ve never this before like I was questioning his expertise he told his nurse when she asked a question to figure it out herself she mumbled did he just tell me to figure it out my self I said yes mam he did I asked him how he was doing he said if people would quit calling off He never introduced himself to me no explanation of nitrous I told them I had never had that before the nurses were loudly discussing about another patient being an inmate .basically wam bam thank you mam experience I will never go to him again he is very scary.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Patient beware – Jul 09, 2021
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100% worse experience! Absolutely no bed side manner. Find another doctor!
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Long wait times
1 other person found this helpful
Helpful
May 24, 2021
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This was an absolutely horrific experience. He is the rudest person and extremely uncaring. He will threaten you and yell at you.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Feb 13, 2020
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Do not recommend at all. Got my bottom 2 wisdom teeth removed a week ago. The front desk women were so rude and the only nice person I met was 1 nurse in the back. While he was performing the extraction, he was talking bad about people and cussed multiple times in front of me. I have a cut in my cheek from him and no stitch there. I am so swollen, have a fever, and have felt so bad ever since. Professionalism was no where to be seen from anyone in his office.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Aug 11, 2019
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Never take a child to this man he has the worst bed side manner ever!!!! My child was bit in the face by a dog and she was super scared and he showed no compassion! None nothing horrible!!!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Effingham , IL – Jun 28, 2018
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Went to have a couple of wisdom teeth extracted. It was a awesome experience. Office staff was very friendly and the nurses in the back where amazing they explained everything to me before my surgery. Dr Swanson was amazing. I highly recommend him. I will go back if needed.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Rachel in Effingham, IL – Jun 03, 2017
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Take the nitrous; you'll need it. This man is the US Marines of dental surgery. "Go in, do what you gotta do, and get out". Don't expect strawberry-flavored gel or even a warning before a needle is unceremoniously stuck in your jaw. Don't expect gentle manipulation of a swollen, abscessed tooth. Don't expect him to tell you what he's doing. Thank God for his wonderful assistant; I'd probably have got up and left without her. His handiwork was 5/5, minus 3 stars for abysmal patient relations.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Long wait times
4 others found this helpful
Helpful
SallyAnne in Mt Vernon, IL – Dec 14, 2016
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Absolutely horrible!!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Feb 17, 2016
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The office staff is rude and incapable of performing their job! Insurance is apparently foreign to them. They ask you to pay up front for services and then take too long to submit a claim therefore they get to keep your money and don't have to wait for insurance to pay. I have worked in the medical field and I know how insurance works. I would not recommend this place based on the terrible office staff.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
8 others found this helpful
Helpful
Jan 07, 2016
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About Me

biography

Dr. Jay Swanson, DDS is a dentistry practitioner in Effingham, IL. He is affiliated with Sarah Bush Lincoln Health Center.
  • Dentistry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

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Locations

Practice

The Center for Jaw and Facial Surgery PC901 Medical Park Dr Ste 200 Effingham, IL 62401
1
Erik T Swanson DDS PC3820 Jackson Blvd Rapid City, SD 57702
2
Office2301 Hoffman Dr Effingham, IL 62401
3

Affiliated Hospitals

  • Sarah Bush Lincoln Health Center

    1000 Health Center Dr
    Mattoon, IL 61938

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    81%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality