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Dr. Jay Cherner, MD

Dr. Jay Cherner, MD

Gastroenterology*

Dr. Jay Cherner, MD is a gastroenterologist in Alpharetta, GA. He is affiliated with Northside Hospital. He is accepting new patients and telehealth appointments.

3.7 Star Rating
Based on 25 reviews 3.7 Star Rating (25 reviews)

Practice

3330 Preston Ridge Rd Ste 220 Alpharetta, GA 30005
Telehealth available

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Dr. Cherner's Reviews

Likelihood to recommend Dr. Cherner

3.7
25 ratings, 8 with a written review
5 star
64%
64%
4 star
4%
4%
3 star
0%
0%
2 star
0%
0%
1 star
32%
32%

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The most unprofessional Doctor
Do not even bother to go see this Doctor. Incredibly unprofessional and rude. His behavior has a lot to be desired.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Oct 12, 2022
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Dr. Cherner is hands down the most thorough doctor that I have ever seen in my life. He spent over an hour with me giving me details about my condition along with deciphering all the notes from other doctors who gave me a fraction of the time explaining things. He even went out of his way to call one of my other doctors to find a solution to my problem. That same day he personally called me to relay all the information about their conversation! I really felt that he truly cared about me and that I wasn't just another patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Aug 17, 2021
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Great experience from the beginning to the end! Highly recommend! Receptionist to all clinical staff, RN, anesthesiologist , Dr. Cherner, including the attendant who rolled me to my car were great, left me with a feeling of satisfaction, being treated with compassion. The overview of the clinical procedure was explained thoroughly, and staff followed up same day, and thereafter. Thank you, :>
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Herb C. 4/2021 – May 21, 2021
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Front desk administration woman has been with him for 20 years. That’s a great starting point. I thought Dr Cerner was thorough in his questioning. He also took the time for me to ask questions too. He is helping me figure out what’s wrong so I’ll be seeing more of him. He doesn’t necessarily look you right in the eyes all the time, but I attribute that to that fact that he is super smart/nerdy. I went away from my first appointment with a feeling I was in good hands.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 06, 2019
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Dr. Cherner has treated my family for years. I was having sever pain for months and the ER would just turn me away thinking I was just looking for pain medication. Dr, Cherner believed me. He worked me into his schedual as soon as he could during the holidays. When he found out I was unable to afford the test he knew I needed he walked next door to the Endoscopy Center and brought the office manger into my room to explain to me what I needed to do. I have never met a doctor that cared so much!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Katelyn in Cumming, GA – Aug 30, 2018
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Dr. Cherner is the most thorough doctor I’ve seen in a long time. He listens without interrupting me. He’ll try medications to see if that’ll help the problem. He never pushes me to have a test that he may already know the answer to. I went in expecting to schedule an upper endoscopy, but he felt it wasn’t necessary at this time. His staff is kind and very helpful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jack in GA – Aug 29, 2018
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Very unprofessional. I had a doctors appointment in August and here it is March and they are sending me a bill. A bill that I was not made aware of in August for the office visit. They explained at the visit I would not have a copay or any bill they instead lied to me and now I have a $300 bill. Will never return. Others beware!!!
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Mar 19, 2018
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I was recommended by a co-worker to Dr. Cherner for the dreaded colonoscopy. His office staff and nurse were very courteous and made me feel at ease. Dr. Cherner was very pleasant and took the time to discuss all my concerns and also ended up scheduling a Endoscope to stretch my Schatzi ring due to sometimes my food getting stuck. The facilities he uses are great, everyone there also makes you feel at ease and are very professional. After the procedures Dr. Cherner again took the time with me
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Beth E in Cumming, GA – Apr 12, 2016
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About Me

biography

Dr. Jay Cherner, MD is a gastroenterologist in Alpharetta, GA. He is affiliated with Northside Hospital. He is accepting new patients and telehealth appointments.
  • Gastroenterology

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • National Institutes Of Health Clinical Center

    Fellowship Hospital, 1985
  • Emory University School Of Medicine

    Fellowship Hospital, 1983
  • Montefiore Medical Center

    Internship Hospital, 1979
  • Wesleyan University

    Undergraduate School, 1973
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. Information last updated March 29, 2025. To learn more about the difference between these sources, please refer to our FAQs.
Board actions foundState licensing board
More than three years ago
  • English

  • Spanish

  • Merit Review Grant of Veterans Administration, 1987-1990

  • Merit Review Grant of Veterans Adminisitration, 1990-1993

  • Young Investigator Award of University of California, Irvine, School of Medicine, 1987

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Locations

Practice

Office3330 Preston Ridge Rd Ste 220 Alpharetta, GA 30005
1
  • Call
  • Fax
  • Hours
    • Mon: 8:30am - 4:30pm
    • Tue: 8:30am - 4:30pm
    • Wed: 8:30am - 4:30pm
    • Thu: 8:30am - 4:30pm
    • Fri: 8:30am - 1:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Practice

Cornerstone Family Medicine960 Sanders Rd Ste 800 Cumming, GA 30041
2
Wellstar North Fulton Hospital3000 Hospital Blvd Roswell, GA 30076
3