background
background
Dr. Jann Shiels, MD

Dr. Jann Shiels, MD

Obstetrics & Gynecology*
35+ years of experience

Dr. Jann Shiels, MD is an obstetrician gynecologist in Flagstaff, AZ and has over 35 years of experience in the medical field. She graduated from University of New Mexico School of Medicine in 1987. She is affiliated with Verde Valley Medical Center. She is accepting new patients.

3.5 Star Rating
Based on 34 reviews 3.5 Star Rating (34 reviews)

Practice

1024 N San Francisco St Ste 105 Flagstaff, AZ 86001

Dr. Shiels is a Healthgrades Choice provider in Obstetrics & Gynecology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Good Patient Care
    Patients said they had exceptional care at this hospital. See hospitals
ADVERTISEMENT
healthgrades-rx

Discounts on top medications

Optum Perks and Healthgrades are subsidiaries of RVO Health.

Experience Check

Search for experience in a specific area

Insurance Check

Search for your insurance carrier and choose your plan type

Dr. Shiels' Reviews

Likelihood to recommend Dr. Shiels

3.5
34 ratings, 11 with a written review
5 star
59%
59%
4 star
0%
0%
3 star
3%
3%
2 star
9%
9%
1 star
29%
29%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Dr. Shiels is an exceptional doctor! Compassionate, listens with understanding , and simply extraordinary! The staff is excellent !
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kate Gaynor – Dec 16, 2020
×Post a ResponseAre you Dr. Shiels?
Dr Shiels was amazing! She was patient and funny and spent so much time listening. I truly appreciate her and her staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 14, 2019
×Post a ResponseAre you Dr. Shiels?
I've seen Dr. Sheils a couple of times now. I drive from Kingman to Flagstaff for these visits. She was recommended by a friend of mine here. I love her! She is kind, compassionate, and knowledgeable. She also takes time to visit with you at each visit. I would also like to say that I've never had a medical test and received the results without a follow-up visit to the doctor's office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sue Cornwall in Kingman, AZ – Jan 09, 2019
×Post a ResponseAre you Dr. Shiels?
I sure was unhappy with the billing at Dr. Jan Shiels office, they billed for two apps in one visit 45 minute appt to review. I had a $60 co pay and my insurance paid them for one appointment. I got a bill for $80 balance and called to inquire they were weak on explanation. I told them to send my insurance company the notes they required to pay and they did not. I finally just paid to get them off my back. Not worth fighting for $80. Dr. Shiels is great. I felt the billing was unfair.
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
2 others found this helpful
Helpful
Sedona, AZ – Sep 30, 2017
×Post a ResponseAre you Dr. Shiels?
I LOVE Dr Shiels. She's been my Dr. for over 10 years. I drive 140 miles each way to see her. I can only echo what others have written. She's thorough, answers all questions in a way you can understand, cares for my overall health, not just female issues. She really is my PCP. To those that complain about paying for phone consults......why not ? Would you give away your time for free ?
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Tammy Straub in Page, AZ – Feb 21, 2017
×Post a ResponseAre you Dr. Shiels?
I have been seeing Dr. Shiels for over 10 years. She is highly professional and knowledgeable. She has a kind and sensitive approach and excellent bedside manner. She not only addresses my gynecological health, but also my general health needs. She takes the time to talk with me at every visit personally, and fully discuss options and questions. I am going to be sincerely bummed when she retires. I have never met a doctor quite like her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Megan in Flagstaff, AZ – Jun 18, 2016
×Post a ResponseAre you Dr. Shiels?
Dr. Shiels is personable, compassionate, and extremely knowledgable. She really cares about the patient as a whole person--my annual never feels rushed. A few years ago, she helped me to control period mood swings by modifying my diet. There should be some kind of reward for a doctor who can manage to make you feel at ease when you're half naked and you have a cold speculum in your hoo-ha. She's amazing!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Clara B in Phoenix, AZ – May 20, 2016
×Post a ResponseAre you Dr. Shiels?
I've only seen Dr. Shiels a few times, she seems like a great doctor but I will not be returning. This is the only doctors office I have ever visited that insists on charging an office visit fee for follow up appointments. It seems like the office will refuse to discuss lab results over the phone just in case a prescription is needed in favor of setting up an appointment. I feel like my information was being held hostage and was was being taken advantage of financially. It's poor practice imo.
What went well
  • Office environment
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Apr 21, 2016
×Post a ResponseAre you Dr. Shiels?
I went in as a new patient, and wanted to discuss relief of menopausal symptoms. Dr. Shiels did not make me wait a long time to see her, and she spent a good amount of time with me. She made sure to go over my history and learn about me. Then she spent time discussing various options for treatment. She is going to make sure I am a suitable candidate for the treatment. I liked her personable demeanor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Kathy V in Munds Park, AZ – Apr 15, 2016
×Post a ResponseAre you Dr. Shiels?
Test taken and was called to come in for results. Husband & I had to take day off from work, 80 mile round trip, only to be told it was ok and will be monitoring it! Very expensive result. Doctor friend said she did that to get paid for another office visit. Following year I did labs a week before annual appt. Dr's office called next day saying to come in, told them I already had appt in 3 days. When I went in for my annual, they couldn't find lab results. Never found it the next year either.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Sunny Avatar in Clarkdale, AZ – Feb 24, 2016
×Post a ResponseAre you Dr. Shiels?
Very knowledgable doctor and definitely spends time discussing all your concerns. I would highly recommend her. It is also very nice going to a practice where they focus just on gynecologist issues, especially when you are not planning on having anymore children. Very laid back environment. My best experience ever at a doctors office!!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Nancy in Page, AZ – Jan 21, 2016
×Post a ResponseAre you Dr. Shiels?

Leave a review

How was your experience with Dr. Shiels?

About Me

biography

Dr. Jann Shiels, MD is an obstetrician gynecologist in Flagstaff, AZ and has over 35 years of experience in the medical field. She graduated from University of New Mexico School of Medicine in 1987. She is affiliated with Verde Valley Medical Center. She is accepting new patients.
  • Obstetrics & Gynecology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of New Mexico School Of Medicine

    Medical School, 1987
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Shiels is a Healthgrades Choice provider in Obstetrics & Gynecology

    Read our methodology

    Locations

    Practice

    Women Clinic of Northern Arizona1024 N San Francisco St Ste 105 Flagstaff, AZ 86001
    1

    Affiliated Hospitals

    • Verde Valley Medical Center

      269 S Candy Ln
      Cottonwood, AZ 86326
      Recipient of 4
      hospital awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      77%
      Patients said that nurses always listened to them and explained things well

      2% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality