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Dr. Janice Gibson-Neale, MD

Dr. Janice Gibson-Neale, MD

Obstetrics & Gynecology*
40+ years of experience

Dr. Janice Gibson-Neale, MD is an obstetrician gynecologist in Richmond, VA and has over 40 years of experience in the medical field. Dr. Gibson-Neale has extensive experience in Gynecologic Conditions, Sexually Transmitted Diseases Treatment & Screening, and Obstetric Care. She graduated from Howard University in 1983. She is affiliated with medical facilities Johnston-Willis Hospital and Chippenham Hospital. She is accepting new patients and telehealth appointments.

4.8 Star Rating
Based on 68 reviews 4.8 Star Rating (68 reviews)

Dr. Gibson-Neale is a Healthgrades Choice provider in Obstetrics & Gynecology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalLabor and Delivery Excellence Award™ See hospitals

More Obstetrics & Gynecology Specialists at Chippenham Hospital

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Dr. Gibson-Neale's Reviews

Likelihood to recommend Dr. Gibson-Neale

4.8
68 ratings, 54 with a written review
5 star
88%
88%
4 star
9%
9%
3 star
1%
1%
2 star
1%
1%
1 star
0%
0%

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She's amazing! Really listens, explains thoroughly, and respects my viewpoint as a patient as well. She easily accepted my request to get my tubes removed (in my 20s, no kids) for the simple reason that I want to continue to be childfree. So grateful!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
3 others found this helpful
Helpful
Mar 16, 2023
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dr neale gives big mom vibes, i don’t know how to describe it. she talks to you like she’s known you for years. also not afraid to deliver hard messages and tell you the truth that you may not like (i.e: you may be pregnant, this could be an std not a yeast infection, etc.).
What went well
  • Office environment
What could be improved
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
lauren – Dec 24, 2020
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Dr Neale , what can I say her bedside manner is impeccable. I had a surgery previously done by her in which a certain perinatal specialist had completely dropped the ball. Dr.Neale deliberated with her staff and in the end my surgery was successful and resulted in me birthing my son 9 months later. Had I not entrusted in Dr. Neales second opinion, he would not have been here today. So I chose to ultimately leave my previous obgyn office as I didn’t have trust or rapport there after that experience and settled with Dr.Neale. At my appt I felt safe with Dr. Neales judgements regarding my health and body and in good hands, I felt at home with her. I should have left and came to her long ago. Definitely a Top Doctor for gynecology and obstetrics.. Thanks Dr.Neale and the team!!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
F.Foster – Aug 19, 2020
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She’s amazing! I’m from out of state and found her online. Meeting her confirmed everything I felt when reading her profile. So thorough, so passionate, informative. Love her dearly!
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Kimberly White – Aug 11, 2020
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My visit went very quick and smooth because of the high quality team including the nurse and the professional Dr Neale.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Jul 29, 2020
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Its super overwhelming to switch doctors and I booked with Dr. Neale on a whim, based on positive reviews from a one-time google search, and I really lucked out--she's amazing. I had to wait a couple weeks for a annual exam, no problem, and Dr. Neale had a C-section for that day and I was to be rescheduled for a few more weeks. I expressed my concerns and Jennifer at reception was very understanding and worked me into her schedule that same day. The staff vibe was very friendly and chill. I had SO many questions for Dr. Neale and she thoroughly answered all of them. As others said, she has a great sense of humor that puts you at ease immediately. I left my appointment feeling like I found a Dr. that I would see forever. I also had a follow-up question after my appt and she tried to reach me the following day, but I missed her, and she called me again over the weekend. I'm telling you, book with this woman--she actually cares!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
7 others found this helpful
Helpful
Jul 26, 2020
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Dr. Gibson-Neale is amazing. She is very patient and informative. I love that she takes her time with me during each visit and informs me of best recommendations of preventative care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Whitney – Jul 07, 2020
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I hate hospitals and wish The Doc wasn’t located in one. She’s good so I compromise and go as my appointment is only once a year.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Jun 30, 2020
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We contacted Dr. Gibson-Neale due to a scary emergency with our daughter who is 13. From the very first call to Dr. Gibson-Neale, she and her staff were amazing. We were seen within 24 hours of the initial call. Our daughter was very concerned and worried, but Dr. Gibson-Neale calmed both of us down and began explaining what was happening, what had happened and what to expect. We left the office with so much information and knowing Dr. Gibson-Neale really cares about her patients. She was thoughtful, caring, informative, and understanding. Thank you so very much!
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Charlie Rihanna Wollstein – Jun 23, 2020
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Been seeing Dr.Neale since the age of 16 and now I’m 40 with 3 kids! She really cares about her patients and their well being. She’s down to earth, easy to talk to, professional and makes sure she listens and explains any concern u may have. She is awesome!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jun 03, 2020
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Dr Neale listens & is. Rey thorough.
What went well
  • Office environment
  • Listened & answered questions
  • Staff friendliness
What could be improved
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jan 20, 2020
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Efficient visit and concerned doctor who takes time with patients and recommends what is best for the patient.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Jan 02, 2020
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Love everything ! The staff is extremely welcoming!
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 05, 2019
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I appreciate the time Dr. Neale takes to answer all my fears and questions. She removes any embarrassment you might feel or lack of knowledge. I appreciates the staff and quick attention to every patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Cynthia Smith – Nov 25, 2019
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I've been going to Dr. Neale for 23 years now and I must say she have always been pleasant to see and have made me feel very comfortable in asking any questions. So, I do respect her advice and I am proud to be a patient of her's for these many years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Pamela Renee – Aug 05, 2019
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I switched doctors after my doctor of 30 years retired. No one likes change and neither do I, however; I have to say Dr. Gibson-Neale and staff made me feel very comfortable. I enjoy the time she spends with you and the opportunity that she allows to discuss your health and answer any questions you may have. If you are in need of a doctor, stop in and see her. You won't be sorry.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Highland Springs, VA – Jun 23, 2019
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Dr.Gibson-Neale was very concerned about pain that I was having, which I should not have at this time.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jun 09, 2019
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As always, I didn't have to wait long in the waiting room or exam room. I've been going to the same group and seeing the same two doctors (one now retired) for 28 years. I love the fact that after every visit they have a short one on one office consult with you. They had the same office staff for years so everyone knew everyone. The staff has changed due to retirements, but the friendliness is still the same. And again, I like that I'm not in there half the day.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Mar 17, 2019
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Honestly going to dr. Neale was the best decision I could’ve made. She was very attentive, even though she had other paitents. She made sure I was okay through the whole process and always kept a smile on her face. That was the biggest thing for me because you never know what’s going on in someone’s life. Just a smile & hope can make things so much better. I recommend anyone who just need an Ob to go to her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Khadijah Dickinson in Richmond , VA – Feb 02, 2019
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Dr. Neale was a great OB. She spent time at each appointment asking what questions I had and answering them. She personally called me on several occasions with test results. My delivery was complicated by a new found health problem. Dr neale came in to see me on her day off to check how I was doing. I highly recommend her to any expectant mom.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cyndi in Fort Lee , VA – Jan 09, 2019
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About Me

care philosophy

I am committed to providing you with the best care possible. Remaining current on the leading edge of gynecological medical advances, I offer services and techniques that provide you the maximum comfort and the quickest recovery.

biography

This physician is accepting telehealth visits. Janice Gibson-Neale, MD, is a board-certified obstetrician and gynecologist (OB/GYN) with Virginia Complete Care For Women in Richmond. She received her undergraduate degree from Hood College in Frederick,...read more
  • Obstetrics & Gynecology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Virginia Commonwealth University School Of Medicine

    Residency Hospital
  • Vcu Health - Virginia Commonwealth University Health System

    Internship Hospital
  • Virginia Commonwealth University School Of Medicine

    Internship Hospital
  • Howard University

    Medical School, 1983
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Gibson-Neale is a Healthgrades Choice provider in Obstetrics & Gynecology

    Read our methodology

    Affiliated Hospitals

    • Chippenham Hospital

      7101 Jahnke Rd
      Richmond, VA 23225
      Recipient of 42
      hospital awards

      America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      Patient Safety Excellence Award™ (2025, 2024)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      84%
      Patients said they were given information about recovering at home
      74%
      Patients said that doctors always listened to them and explained things well

      2% lower than the national average

      View all patient feedback
    • Johnston-Willis Hospital

      1401 Johnston Willis Dr
      North Chesterfield, VA 23235
      Recipient of 28
      hospital awards

      Patient Safety Excellence Award™ (2025, 2024)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      America's 100 Best Hospitals Award™ (2024)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards
    Learn more about how Healthgrades measures Hospital Quality