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Dr. Janet Chua, MD

Dr. Janet Chua, MD

Family Medicine*

Dr. Janet Chua, MD is a family medicine physician in Pleasant Prairie, WI. She is accepting new patients.

3.3 Star Rating
Based on 19 reviews 3.3 Star Rating (19 reviews)

Practice

9555 76th St Pleasant Prairie, WI 53158

At a Glance

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Dr. Chua's Reviews

Likelihood to recommend Dr. Chua

3.3
19 ratings, 10 with a written review
5 star
53%
53%
4 star
0%
0%
3 star
5%
5%
2 star
5%
5%
1 star
37%
37%

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DR Chua is the best doctor I ever had. I appreciate her and I do refer her to everyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kim Riddle – Mar 09, 2025
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B.I.
Dr. Chua has been my primary doctor for decades...through breast cancer and other health issues. She is very kind, smart and thorough. She encourages me to make changes to keep me healthy. She is a great doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 27, 2023
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Caring Doctor
Dr. Chua listens and addresses what we talk about. She does not rush things and I feel cared about. Her staff is also friendly and caring.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Cheryl – Feb 08, 2023
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I wanted a female primary that's why I chose her. Too bad. Though she is soft-spoken and motherly, I felt that whenever I see her she's always in a hurry (doesn't 'engage' in conversation/not a good listener). In other words, I was not getting the attention that I hoped for in a primary physician. She didn't even ask me at least once during my multiple visits to her clinic if I have other concerns aside from the main reason I was there. It would be great to be asked, "do you have other concerns?" before a doctor says 'bye or walks out the door. Also, very long wait times (didn't happen only a few times but all the time).
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
2 others found this helpful
Helpful
Mia of Kenosha – Aug 20, 2020
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If you want a provider who talks at you instead of with you. Who has long wait times and office visits take at least an hour or more. Offers no real solutions. Has no problem calling others obese. And sends you to the walk in instead of trying to see you..... Then Janet Chua is definitely right for you. Plan on being insulted, frustrated, and over charged. If you like doctors that don't help.... This is the one for you.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
Danielle Rasmussen in Kenosha Wisconsin – Feb 12, 2018
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Dr Chua is a great doctor. Been going to her for several years. She is very caring and spends time with her patients. She might run late at times, but to me it is worth is so she can spend the necessary time with her patients and to address any and all concerns you have. Most doctors rush through an appointment not treating you as a person. I haven't seen a doctor this caring in many many years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Dec 07, 2017
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I think once you actually get to physically see her at an appointment she is thorough. My experience however has been less than steller April was my ist appoint after waiting 4months for my physical she was an hour late and I was told by her nurse, that this is just a new and great. I left needed to get back to work. Called to set up another appointment for my physical, next available appointment was Sept. I was pissed but made the appointment. It got cancelled and pushed to Nov 16th Cancelled.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Angela in KENOSHA – Nov 17, 2017
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I wouldn't recommend her for a doctor to a family pet. Dr. Chua overlooked a diagnosis of a simple UTI and I became septic. I was flight for life to Froedert for life saving measures! Prior, I had seen her 9 times In two months for symptoms, and Dr. Chua did NOTHING. Overall attitude is poor, doesnt answer your questions, or pushes you for another appointment. Thank God, I survived as I am very young but in the hospital 8 months. Find someone better, especially if you want to live.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Kenosha, WI – Jul 11, 2017
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Dr. Chua listens carefully and respects the patient's wishes. I love that she respects my desire to proceed down the most natural path possible. She is warm and kind as well, always a bonus. After being under her care, I transferred both of my college-aged daughters to her practice.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Annette Duncan in Kenosha, WI – Oct 26, 2016
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Dr. Chua gives plenty of time for a physical. She is respectful and patient. She's thorough and concerned about your well being. I'm very satisfied with her care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Sharon P in Kenosha, WI – Jan 11, 2016
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About Me

care philosophy

Froedtert South is a comprehensive regional healthcare system that has served southeastern Wisconsin and northern Illinois communities for more than 100 years. Froedtert South provides services primarily through the Froedtert Froedtert Pleasant...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Medical College Of Wisconsin And Metropolitan Hospital

    Residency Hospital
  • Medical College Of Wisconsin And Metropolitan Hospital

    Internship Hospital
  • University Of Santo Tomas

    Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

  • Tagalog

Locations

Practice

Office9555 76th St Pleasant Prairie, WI 53158
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions