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Dr. Janelle Engel, MD

Dr. Janelle Engel, MD

Ear, Nose, and Throat*

Dr. Janelle Engel, MD is a head & neck surgery otolaryngologist in Phoenix, AZ. She is affiliated with Banner Desert Medical Center. She is accepting new patients.

3.5 Star Rating
Based on 11 reviews 3.5 Star Rating (11 reviews)

Practice

2222 E Highland Ave Ste 204 Phoenix, AZ 85016

Compare with other Head & Neck Surgery Otolaryngologists

Compare Dr. Engel with our nearby Head & Neck Surgery Otolaryngologists at St. Joseph's Hospital And Medical Center.

Make an appointment at St. Joseph's Hospital And Medical Center today at
(602) 385-0976.

Dr. Engel is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

Experience Check

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Dr. Engel's Reviews

Likelihood to recommend Dr. Engel

3.5
11 ratings, 6 with a written review
5 star
64%
64%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
36%
36%

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I find Dr Engel to be very professional and pleasant She explains the condition and remedies completely and shows great compassion. I would recommend her to friends and family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Diane in Tempe, AZ – Mar 30, 2018
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After being diagnosed with chronic sinusitis by both my PCP and immunologist, both recommended I see an ENT. I was also suffering almost daily headaches, just above my right eye for over 2 months. Dr. Engel didn't even do the minimum. She looked in my ears and said I had no polyps but never felt around my face in the sinus areas or did much else. She told me ny headaches were migrains. Had she asked, I woud have told her I felt pressure under my eye. She did not suggest a CT scan.
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Catherine K. in Mesa, AZ – Dec 08, 2016
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Dr Engel took care of both my children, My son she rocked him to sleep when in the or and did a great job on his T&A . She did a T & A on my daughter in 2005 and all went well. I think very highly of her. I am also referring her to a friend of my son's who needs her T&A. Thank you for being so wonderful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Yvette Nelson in Mesa, AZ – May 19, 2016
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She was fantastic. She explained everything beautifully, reassuring both of us. She spent a long time answering questions. But here's a big con: the office called 2 days before and sprung a $600 bill on us, right after the surgery center called with a $1200 bill. I'm happy to pay to make my son well, but Dr. Engel's office was unwilling to make financial arrangements. Every medical office I've ever been to knows that most people don't have an extra mortgage payment laying around. I was shocked.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
3 others found this helpful
Helpful
Becky in Queen Creek, AZ – Mar 09, 2016
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Dr. Engel is a wonderful caring person. Aside from her impressive education, training, and professional accomplishments, she has a wonderful bedside manner and is a gifted physician. As a patient, she listened and addressed my medical problem with a correct diagnosis. Previously, other physicians had failed. Her therapy resulted in healing and resolution of my issue. I highly recommend her to my friends and all ENT associated patient referrals in the future. Damien Brandeis NMD
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Damien Brandeis NMD in Chandler, AZ – Mar 02, 2016
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I wanted to go see Dr. Engel after she was referred to me by an ER doctor. Unfortunately, her extremely impolite, unhelpful scheduling agent refused to book an appointment for me. I'm not sure I've ever been treated so poorly by a doctor's office.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
2 others found this helpful
Helpful
A Miner in Gilbert, AZ – Jan 13, 2016
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About Me

biography

Dr. Janelle Engel, MD is a head & neck surgery otolaryngologist in Phoenix, AZ. She is affiliated with Banner Desert Medical Center. She is accepting new patients.
  • Ear, Nose, and Throat

  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of California At San Francisco

    Residency Hospital, 1980
  • Los Angeles County - Usc Medical Center

    Internship Hospital, 1976
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Dr. Engel is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

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    Locations

    Practice

    Office2222 E Highland Ave Ste 204 Phoenix, AZ 85016
    1