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Dr. Janelle Donaldson, MD

Dr. Janelle Donaldson, MD

Family Medicine*
5+ years of experience

Dr. Janelle Donaldson, MD is a family medicine physician in Scottsdale, AZ and has over 5 years of experience in the medical field. She graduated from CHIROPRACTIC INSTITUTE OF NEW YORK in 2015. She is affiliated with medical facilities such as HonorHealth John C. Lincoln Medical Center and HonorHealth Scottsdale Shea Medical Center. She is accepting telehealth appointments.

4.6 Star Rating
Based on 39 reviews 4.6 Star Rating (39 reviews)

Practice

10419 E McDowell Mountain Ranch Rd Scottsdale, AZ 85255
Telehealth available
Patient Favorite Award

Dr. Donaldson is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Donaldson's Reviews

Likelihood to recommend Dr. Donaldson

4.6
39 ratings, 37 with a written review
5 star
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4 star
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3 star
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2 star
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1 star
10%
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Dr Donaldson is compassionate. Besides being very knowledgable! I would (& have) recommend her to everyone I know. Or don't know.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 20, 2025
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Love this clinic!
Everyone from start to finish is always kind and helpful. Dr Donaldson is very open and a good listener. She takes her time and is very thorough. Highly recommend!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
T Jeter – Mar 06, 2025
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Dr. Donaldson Honor Health
I have worked with Dr. Donaldson for three years. Dr. Donaldson is personable and easy to talk to. She doesn't belittle my concerns and always has helpful suggestions of lifestyle changes I might try to improve my health outcomes. I never feel rushed with her, and she always listens carefully to my questions and provides thoughtful, helpful answers. She is one of the best physicians I have ever worked with in my 70-year life. I highly recommend her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 15, 2025
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Great Doctor
Professional, friendly, seems to care about you.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Oct 25, 2024
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Highly recommend Dr. Donaldson
She is knowledgeable, approachable and a good listener.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Temma Lipsitz – Sep 19, 2024
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Quick to recommend her for many years
Telehealth
The quick recall of my personal history she has
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anthony oetruso – Aug 24, 2024
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I would recommend her highly to anyone
Telehealth
She listens carefully to any concerns or problems that you have with your health and is well informed on all issues. She is kind, compassionate and caring. I really appreciate that in any health care provider. I also appreciate that she has a great deal of knowledge on all different kinds of issues and lots of good advice on how to handle them.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Aug 06, 2024
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Dr. Donaldson is caring, attentive, knowledgeable about supplements and listens to her patients concerns and is very willing to refer to specialists. I had blood results the same day I saw her and referrals were sent immediately, she and the office staff are incredibly efficient and kind. I highly recommend her.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jul 07, 2024
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Dr Donaldson is an excellent Dr
Dr Donaldson listened to all my concerns and professionally addressed them.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jun 09, 2024
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So thankful for Dr. Donaldson
Dr. Donaldson is truly a Doctor who takes the time to listen and spend time with you. She looks at a patients health overall to get to root causes.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Carrie – Jun 01, 2024
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Dr Donaldson is excellent
Dr. Donaldson is an excellent listener, and does not rush an examination. Her manner is very comfortable.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Smintz – Jan 05, 2024
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Professional, Caring Provider
All staff, from front office, the medical assistant, Dr. Donaldson, and the lab phlebotomist were wonderful. All friendly, everyone listened to me, and everyone took their time. This was my 3 rd visit with Dr. Donaldson. All of my concerns were addressed and I felt comfortable with my experience.
What went well
No results
What could be improved
No results
Helpful
Nov 08, 2023
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Great doctor!
Dr. Donaldson is very thorough and listens to your concerns. She was recommended to me by a family member.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
KJO – Nov 08, 2023
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Excellent
Listens, validates concerns and takes time, I never feel rushed.
What went well
No results
What could be improved
No results
Helpful
Nov 08, 2023
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Pleasant visit
Dr Donaldson was print and courteous and put me at ease during my visit. She was very attentive and able to address my questions and help with my healthcare needs.
What went well
No results
What could be improved
No results
Helpful
Nov 08, 2023
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My experience
I've had a few doctors in my lifetime, none more responsive and caring than Dr. Donaldson. I always feel confident that my medical needs are important to her, and I enjoy the fact that she listens to my concerns.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
SP Franco – Jul 29, 2023
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Highly Recommend
My wife and I were both interviewing for a new Doctor as our old one retired. We did the interview separately and came to the same conclusion. We loved her. She was engaging and appeared to take interest in our health as I am 77 years od and my wife is 67,
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Jun 03, 2023
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Very happy!
I had my first meet the doctor/annual physical with Dr. Donaldson and immediately felt comfortable. She is very professional but engages in a friendly manner that allowed me to open up about issues such as weight gain, etc. I have already recommended her to a friend because I feel that doctors who really seem to listen are important. She was also very prompt for my appointment which I appreciate. The desk staff and medical assistant and tech for the blood lab (which is conveniently right in the same office) were all great. I was able to view my blood panel results and doctor comments on MyChart in less than 48 hours. I highly recommend Dr. Donaldson and this Honor Health practice.
What went well
No results
What could be improved
No results
Helpful
Mary Newman – Mar 10, 2023
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Awesome Primary Dr
Dr Donaldson is always getting me to direct care for my needs.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Linda Pysher – Feb 21, 2023
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Poor standard of care caused delayed diagnosis
Dr. Donaldson was my primary care physician for 3 years. I complained of the same issues for 3 years, and she dismissed me every year, saying my issues were because I am perimenopausal. She did not order any diagnostic tests and refused to conduct a pap smear or pelvic exam the last 2 years because it "was not required for someone my age." She lacked compassion, did not follow up and showed zero interest in helping me. After repeatedly hitting a brick wall, I went to another physician. The new physician, also a GP, immediately ordered an ultrasound. Now I am dealing with a large mass/tumor & potential ovarian cancer because of a delayed diagnosis that could have been caught with a pelvic exam and diagnostic test during the last 3 years. At the very least, Dr. Donaldson should have referred me to an OB/GYN specialist since she lacked the skills and knowledge to help me.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Feb 07, 2023
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About Me

biography

Dr. Janelle Donaldson, MD is a family medicine physician in Scottsdale, AZ and has over 5 years of experience in the medical field. She graduated from CHIROPRACTIC INSTITUTE OF NEW YORK in 2015. She is affiliated with medical facilities such as...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Chiropractic Institute Of New York

    Medical School, 2015
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Donaldson is a patient favorite Family Medicine Physician

    Read our methodology

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    Locations

    Practice

    Office10419 E McDowell Mountain Ranch Rd Scottsdale, AZ 85255
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