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Dr. James Phillips, DDS

Dr. James Phillips, DDS

Oral & Maxillofacial Surgery*
45+ years of experience

Dr. James Phillips, DDS is an oral & maxillofacial surgery specialist in Jonesboro, AR and has over 45 years of experience in the medical field. He graduated from University Of Tennessee Medical Units School Of Dentistry - DDS in 1976. He is accepting new patients.

3.5 Star Rating
Based on 13 reviews 3.5 Star Rating (13 reviews)

Practice

2609 Browns Ln Jonesboro, AR 72401

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Phillips' Reviews

Likelihood to recommend Dr. Phillips

3.5
13 ratings, 4 with a written review
5 star
62%
62%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
38%
38%

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I went in, in great pain, for what I thought was an extraction. What I found was the chief concern was how I would pay for it, and the statement that it would be a month before he could do it. I won't go back. Would rather let my plumber do it.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
No tolerance for money grubbers – Jan 31, 2020
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Front desk staff is one of the rudest staff i have ever talked to. They were even rude over the phone and accuse you of stuff you didnt do. If the front desk staff cannot deliver great customer service then I wouldn't want to see the doctor. I wont be back!
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Apr 10, 2018
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I had my bottom to wisdom teeth removed, it was a great experience under Dr. Phillips care, almost like it never happened. I would highly recommend!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Chadd Hall in Jonesboro – Feb 06, 2016
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My dental implant was placed and I had many issues with the stitches and healing. During this process I experienced the worst customer service from his staff. I made appointments with the doctor and I would show up and the doctor would not be available. Nearly impossible appointment setting. After having to reschedule many times because they could only see patients 1 day a week they told me they wouldn't continue to treat me because I rescheduled too often. Very rude and confrontational staff.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
4 others found this helpful
Helpful
Amanda in Jonesboro, AR – Jan 26, 2016
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About Me

biography

Dr. James Phillips grew up in Nashville, TN.  He attended the University of Tennessee at Knoxville, majoring in athletics and biology.  After graduation, 2nd Lt. Phillips spent several years as an Army infantry officer (SF) serving in...read more
  • Oral & Maxillofacial Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Oral And Maxillofacial Residency - Wilmington Medical Center In Wilmington, De,

    1980
  • University Of Tennessee Medical Units School Of Dentistry - Dds

    Medical School, 1976
  • Vanderbilt University Master S Degree In Enzyme Physiology

    Undergraduate School, 1973
  • University Of Tennessee At Knoxville Major In Athletics And Biology

    Undergraduate School, 1968

Locations

Practice

James B Phillips MS DDS PA2609 Browns Ln Jonesboro, AR 72401
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Practice

St. Bernards Medical Center225 E Washington Ave Jonesboro, AR 72401
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