background
background
Dr. James Mathews, DO

Dr. James Mathews, DO

Family Medicine*

Dr. James Mathews, DO is a family medicine physician in Providence, UT. He is affiliated with Cache Valley Hospital. He is accepting new patients and telehealth appointments.

4.8 Star Rating
Based on 65 reviews 4.8 Star Rating (65 reviews)

Locations

Providence Family Medicine

Providence Family Medicine382 W 280 N Providence, UT 84332
1

Cache Valley Hospital

Cache Valley Hospital2380 N 400 E North Logan, UT 84341
2
Patient Favorite Award

Dr. Mathews is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Area of ExpertiseDr. Mathews specializes in the area of Family Practice. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Quiet HospitalPatients said the hospital this doctor practices at is quiet. See hospitals

More Family Practitioners at Cache Valley Hospital

Experience Check

Search for experience in a specific area

Dr. Mathews' Reviews

Likelihood to recommend Dr. Mathews

4.8
65 ratings, 52 with a written review
5 star
94%
94%
4 star
2%
2%
3 star
0%
0%
2 star
0%
0%
1 star
5%
5%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

I have been a patient of Dr. Mathews for a little over four years. During that time he has been willing to listen to my concerns or questions regarding my health and provided or referred me for the necessary medical treatments or procedures as needed without question. He and his staff have always responded to messages sent regarding prescriptions or questions within an hour or two at the most. I also like the fact that he's a veteran.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Shawn K. – Jan 01, 2025
×Post a ResponseAre you Dr. Mathews?
Excellent Service
Truly great service from Dr. Matthews. He is attentive and will explain your condition to you and will work with you on a treatment plan. The staff is also amazing.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 19, 2024
×Post a ResponseAre you Dr. Mathews?
No help for me
I'm not blaming Dr Mathews. I'm on his office doesn't take my insurance. I didn't know that. So he couldn't see me. I was out of my medicine and asked if they could call in enough to get me through a few days and was told no in no uncertain terms. Ihc instacare helped me out. I know this office owes me nothing but I felt like they didn't care about me at all.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Scott – Mar 20, 2023
We are grateful for the kind words regarding our... Read More
×Post a ResponseAre you Dr. Mathews?
Listened to all of my concerns
Dr. Mathews is great to work with and his staff was efficient. I didn't have to wait hardly at all to get in and then once I got to the room Dr. Mathews practically walked in right after me. He listened to me, got me what I needed and I was out. Perfect!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Sep 12, 2022
Thank you for the positive feedback. We... Read More
×Post a ResponseAre you Dr. Mathews?
Horrible
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Pain – Nov 11, 2021
×Post a ResponseAre you Dr. Mathews?
I have been a patient of dr mathews for over 5 years now, hes very thorough, no nonsense, tells ya like it is. I will forever be his patient, he has even called me at home to make sure all is well...hes been a great dr for me!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Claudia Stone – Jul 21, 2020
×Post a ResponseAre you Dr. Mathews?
Dr. Matthews is the best doctor I've ever had. He's incredibly competent, very caring, and quick to solve my problems so I can go about my day.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 27, 2020
×Post a ResponseAre you Dr. Mathews?
Went in for annual physical at age 62. Great review of my health and plans to improve. Dr. Matthews was engaged and focused on my health. Gave great advice!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Bob – Jun 21, 2020
×Post a ResponseAre you Dr. Mathews?
Very caring physician
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 15, 2020
×Post a ResponseAre you Dr. Mathews?
It was quick but thorough as always.
What went well
No results
What could be improved
No results
Helpful
Wayne Jaggi – May 17, 2020
×Post a ResponseAre you Dr. Mathews?
Besides being one of the most competent family practice doctors I've had in my 6 decades of life, Dr. Mathews has a great "bedside manner". Empathetic: sincerely cares about patient as a person. Appointment was not at all rushed because he seeks to both understand patient and provide a professional treatment plan
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 08, 2020
×Post a ResponseAre you Dr. Mathews?
I'm completely satisfied with Dr. Matthews and staff. These are good people who actually care. I appreciate their efforts to serve - and to listen.
What went well
No results
What could be improved
No results
Helpful
Herm Olsen – Apr 23, 2020
×Post a ResponseAre you Dr. Mathews?
Always feel as though I have been extremely well cared for when I see Dr. Mathews. He is well educated and his staff is top notch. I highly recommend them
What went well
No results
What could be improved
No results
Helpful
Jane Wiser – Mar 30, 2020
×Post a ResponseAre you Dr. Mathews?
Dr. Mathews and his staff are friendly, knowledgeable and they spend all the time with you that you need. I never feel rushed. I can always get an appointment, even same day if needed. I would recommend their office to anyone!!! They are amazing.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kelley Hubbard – Feb 01, 2020
We're so happy to hear that, Kelley! Thank you... Read More
×Post a ResponseAre you Dr. Mathews?
Dr. Matthews is so caring and really looks to find the root of any problem. He doesn't just give you the "Go home and take some ibuprofen and let me know if things get worse." He is just simply an amazing doctor and I would recommend him to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jan 21, 2020
Thank you for the feedback! We're happy to hear... Read More
×Post a ResponseAre you Dr. Mathews?
Dr. Mathews is fantastic. He listens to your concerns and is thoughtful and comprehensive in his treatment approach. I appreciate his clear and efficient communication style. He is also incredibly responsive to patients. I highly recommend him without reservation.
What went well
No results
What could be improved
No results
Helpful
Sarah – Jan 18, 2020
Sarah, thank you so much for the glowing review.... Read More
×Post a ResponseAre you Dr. Mathews?
Dr. Mathews is an excellent listener and very thorough with his examination.
What went well
No results
What could be improved
No results
Helpful
Jan 16, 2020
Dr. Mathews' Reply –
Thank you for the positive feedback!
×Post a ResponseAre you Dr. Mathews?
My daughter has learning disabilities, so it can be hard for her to explain how she feels when she is sick. Dr. Mathews is so patient with her. I took her in earlier this week because she was very ill and dehydrated. He made sure she got IV fluids at the office and ran tests. He did suggest we go to the ER to get her checked because he knew that something was wrong. They finally found that she did have pneumonia and another infection. Dr Mathews also called me later in the day to see how my daughter was doing. Such a great guy!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 20, 2019
Thank you so much for the kind review. We will... Read More
×Post a ResponseAre you Dr. Mathews?
We chose Dr Matthews as our Primary Care Physician when we recently moved to Logan on the recommendation of a few friends. We had a decades-long relationship with our previous doctor and are very pleased that Dr Matthews has the same kind of caring concern and ability to diagnose and refer our numerous ailments to specialists. We especially appreciate his follow-up phone calls. It has also been easy to get appointments within a day or two and the office staff is good at taking care of prescriptions, referrals etc.
What went well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kathy – Jul 03, 2019
×Post a ResponseAre you Dr. Mathews?
Excellent! He is a good listener, thorough, and takes his time.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ben R in Sun City, AZ – Jun 26, 2019
×Post a ResponseAre you Dr. Mathews?

Leave a review

How was your experience with Dr. Mathews?

Is this your profile?

Respond to reviews, add information, and reach more patients. Claiming is free and only takes a minute.

Claim your profile

Insurance Check

Search for your insurance carrier and choose your plan type

About Me

Watch Dr. Mathews' Video

care philosophy

James Mathews, DO, graduated medical school from Midwestern University and completed a family practice residency as an officer in the US Navy at Naval Hospital in Camp Pendleton, Calif.

biography

James Mathews is a board-certified primary care physician at Providence Family Medicine | Ogden Clinic. He obtained his Doctor of Osteopathic Medicine degree from Midwestern University and completed his residency at Naval Hospital Camp Pendleton...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Naval Hospital Camp Pendleton

    Residency Hospital
  • Midwestern University Arizona College Of Osteopathic Medicine

    Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Mathews is a patient favorite Family Medicine Physician

    Read our methodology

    Affiliated Hospitals

    • Cache Valley Hospital

      2380 N 400 E
      North Logan, UT 84341

      How patients felt about the care they received at this hospital.

      87%
      Patients said they were given information about recovering at home

      1% lower than the national average

      81%
      Patients said that doctors always listened to them and explained things well

      1% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality