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Dr. James Frey, MD

Dr. James Frey, MD

Neurology*
45+ years of experience

Dr. James Frey, MD is a neurologist in Phoenix, AZ and has over 45 years of experience in the medical field. He graduated from Barnes-Jewish Hospital in 1976. He is affiliated with St. Joseph's Hospital and Medical Center.

3 Star Rating
Based on 14 reviews 3 Star Rating (14 reviews)

Practice

240 W Thomas Rd # 400 Phoenix, AZ 85013
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Dr. Frey's Reviews

Likelihood to recommend Dr. Frey

3.0
14 ratings, 5 with a written review
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highly recommend dr frey. see below...
a perfect, polite, listener and a superb, articulate explainer. a very patient-oriented physician with a disarming sense of humor!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 03, 2024
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Absolutely terrible at continuing care. I enjoyed my visit with him, but I spent a year trying to get answers. His staff, including office manager, are beyond disrespectful and unprofessional.
What went well
  • Office environment
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Staff wasn't friendly
2 others found this helpful
Helpful
Apr 30, 2018
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Explained everything to me and family in such a clear, caring way, while in an ER setting was so helpful. Listened to our questions, was not in a rush and showed genuine interest in helping. Uncommon for any level of medical care these days let alone someone of his specialty.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
RyanG in Scottsdale, AZ – Nov 23, 2016
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Ok Dr. Frey, no medication call in again. No phone message stating that I need to come in and you can't refill my prescription. I am not a mind reader. You are the scientist. I am done with your grumpy staff and you. I hear your colleagues are better at patient care--Sorry, it is time for me to move on and NEVER recommend you. When I asked you to explain my stroke, your response, I wouldn't understand. I have 3 advanced degrees--Talk to me like a five year old. I don't care.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Glendale, AZ – Jul 16, 2016
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Dr Frey was very pleasant, but easily distracted. Very difficult to get an appointment. I uploaded my images into Barrow system, but no one even tried to bring them up during the appointment, and no one could load the images from the CD that I brought from my hospital. Dr Frey also told my neurologist Doctor that he would call 6pm Dr Frey never called and has to contact the neurologist.
What went well
  • Office environment
  • Appointment wasn't rushed
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
3 others found this helpful
Helpful
William McKenzie in Flagstaff, AZ – Apr 06, 2016
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Know Before You Go

About Me

biography

Dr. James Frey, MD is a neurologist in Phoenix, AZ and has over 45 years of experience in the medical field. He graduated from Barnes-Jewish Hospital in 1976. He is affiliated with St. Joseph's Hospital and Medical Center.

  • Neurology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Barnes-jewish Hospital

    Medical School, 1976
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
- 
Neurology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office240 W Thomas Rd # 400 Phoenix, AZ 85013
1
(602) 406-6262
See all Neurologists in Phoenix, AZ