Dr. James Dietz, MD

My husband had a decent experience with the doctor. However, my bill was a big old surprise. I asked 3 separate times to confirm that they accepted our insurance as it was NOT listed on their website. I was so angry when I received a large bill. I called and spoke to “Andrea” in the billing department. She was exceptionally rude and unhelpful. I am now waiting on hold (almost 40 mins) since I can’t seem to get a call back. This is a nightmare. Go somewhere else.

Dr Dietz was very good when I first met him. I felt I was able to talk with him. A good listener and very competent surgeon. The whole surgical team confident and well organized.

It's been a long time since I've had a doctor that I really think highly of. Although I've only seen Dr Dietz few times for my hand issues I think he's superb. My husband saw him quite a few times for an elbow issue and we also thought he was superb then. He explains things well, asks if you have any questions, doesn't rush you even though he's always a very busy.

I have seen Dr. Dietz for several years now and he is always informative, pleasant, and has helped me with my arthritis in my hands and elbows. There is sometimes a little bit of a wait to see him, but that's because he's good and in demand.

Dr Deitz has done 3 surgeries on my hand over a period of 15 years. First time I went to him I was placed in a room and after one hour of waiting I was walking out when he came around the corner, apologized for being so behind. I have learned he does not care about his patients time, or trying to get his office running efficiently. If you decide to go to him plan on spending the day at his office. He is one of the best in his field so he doesn't have to care about making your appointment, just be ready to wait or find another doctor who has respect for his patients time. Had to give him one star to post would give no star if I could

Had carpel tunnel surgery not hands. Excellent surgeon & only 2 week recovery due to how he does the procedure. Highly recommend!

Terrible experience!!! Ask for a different referral don’t waste your time. It Took over a month to get in. No cancelation list option. Upon arrival I was told I needed to pay $100 “in case I get an injection or an X-ray” even though I have excellent BC/BS insurance. That way they can just deduct it from my $100. After waiting 45 min in a full waiting room. I inquired how much longer. I was informed the doctor was 2 hours behind. I demanded a refund and left. No idea how good the Dr is but if he doesn’t care enough about my time then I will find one who does.

Went to Dr. Dietz office this morning (Nov. 5th). Arrived at the office at 9:15 for 9:30 am appointment completed paper work. When I arrived at his office there was at least 30 people in the waiting room. I said to myself all these people have 9:30 appointment I cannot believe he schedule all these people at the same time. So I sat and waited to hear my name called. After 45 mins the number of people in the office was close to 30 even after they called out at least 20 names. So I said to myself do I really want a doctor to operate on my hands that cannot even run a effiecent office. I wish they would have let us take numbers so I would have at least known where I stood in waiting to see the doctor. I will go another doctor that respects my time just not their own. So I left after waiting one hour to see Dr Dietz.

Spent nearly 2 hours waiting at my morning appointment, he clearly does not value his patients’ time.

My initial visit with Dr. Dietz was was wonderful, he is a very caring surgeon. Each visit was better each time, because it only took one visit with Dr. Dietz for him to get to know his patients and their needs. My surgery went well and I am finally able to use my left hand pain free. I look forward to surgery on my right hand because I trust Dr. Dietz to once again perform an excellent job.

broke my hand and opted for the surgery, the results are great. I cant tell which hand I broke

Dr Dietz is a great Doctor and very friendly.

I broke my wrist on vacation and immediately called to schedule an appointment with Dr. Dietz. I had seen an orthopedic surgeon where we were staying and was told I would likely need surgery. The staff at Dr. Dietz's office seemed uncaring and told me the earliest available appointment was 16 days after the day I broke my wrist. I asked if I could be called if there was a cancellation and was told the office was not set up for that. I found a Dr. elsewhere and am scheduled for surgery.

I made an appt. 5 weeks out and never seen the doctor. Waited for 2 hours before I heard other people in the hallway complaining they had been there even longer. Went to the front and demanded a refund of the $100 fee no matter what insurance you have or co-pay, etc. It was easy to find another hand surgeon.

Was referred to Dr. Dietz by my family doctor. It took a while to get my appointment scheduled, because he is in high demand...and for good reason. He is the best doctor. He was very kind and empathetic. He spent quite a bit of time discussing my surgery with me and answered all my questions. I did not feel rushed through my appointment. I had my surgery 3 months ago and am feeling so much better. The staff at the office is very prompt and efficient. I highly recommend Dr. Dietz and this office.

Was sent to Dr. Dietz for my Carpal Tunnel that came on during pregnancy. It was unbearable and he recommended surgery. I had to wait over a month for an appointment, but he was the best...I had my surgery and am now symptom free. The office staff was extremely helpful and I actually enjoyed my experience at this office.

My friend referred me to see Dr. Dietz for my Carpal Tunnel. She had surgery with him and was raving about him. I made my appointment and had to wait a month to see him, but it was worth the wait. He is the nicest doctor I have ever seen. He recommended surgery and I am scheduled for that in two weeks. Can't wait for this nagging pain to be gone.

I made my appointment to see Dr. Dietz and am so glad I waited. It was about a month wait to to see him, but he was amazing and I'm so glad I waited ... he was the nicest doctor I have ever seen. The office staff was very nice and the medical assistants in the room were so helpful.

I am sure Dr Dietz is a good doctor, unfortunately, I did not get to see him. After having my first appt (which took 2 months to get) cancelled by the office on that morning, it was rescheduled 3 weeks out. After waiting almost 2 hours in the room, not one person came in to advise me of a delay or apologize for the delay. Having postponed a work call already once, I could not wait any longer. The staff was very unapologetic and did not even check to see why there was a delay.

Was having ankle pain and was referred to Dr. Zingas. He was very thorough and made me feel good about my options. I am finally starting to feel back to normal.