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Dr. James Brayton, DDS

Dr. James Brayton, DDS

Periodontics*

Dr. James Brayton, DDS is a periodontics practitioner in Kalamazoo, MI.

3.4 Star Rating
Based on 20 reviews 3.4 Star Rating (20 reviews)

Practice

1850 Whites Rd Ste 6 Kalamazoo, MI 49008

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Dr. Brayton's Reviews

Likelihood to recommend Dr. Brayton

3.4
20 ratings, 9 with a written review
5 star
55%
55%
4 star
0%
0%
3 star
10%
10%
2 star
0%
0%
1 star
35%
35%

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Great experience
I have had quite a few unpleasant dental experiences and I will never go anywhere else. The staff is friendly, the wait time not bad at all, everyone explained everything very clearly, and everyone was very understanding of my dental history past and wend out of their way to make sure that I was feeling okay the entire time. I will always receommend this office!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 24, 2022
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My daughter had gum surgery on 8/11/20. I was with her at the appointment and the dentist did not call me back to explain the procedure on the follow-up. He told my daughter, but she was unable to tell me because of the surgery she couldn't talk. After 2 weeks, my daughter's gum started bleeding and I called the office to get some advice. I left a message on my first call and never received a returned call. I have called 3 times after that no one ever answered the phone. You always go to voicemail. Very poor customer service. Very disappointed that we chose him for the procedure.
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Staff wasn't friendly
6 others found this helpful
Helpful
Dissatisified Customer – Aug 28, 2020
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I have had surgery in the past with Dr Brayton and will have another real soon. He is very professional and patient. There is no one better that I know of, I trust him completely!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Cheryl Ellevold – Jul 13, 2020
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This is a very professional efficient practice, with nice people.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Apr 10, 2020
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Very professional very informative will recommend him to anybody staff is very professional too
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
Jack Routley – Sep 11, 2019
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I was referred by (Dr. Hosner) for a root lengthening to fix a tiny dip near the gum line (no cavity). At the consultation I was assured there were no risk. During the procedure he snagged my sweater and put the dirty tool into the open incision. I was left with missing gum tissue between 3 teeth and 2 loose teeth. When I asked if he could fix this he replied “No you can get veneers.” I became self conscious and developed severe gingivitis. I have spent $7000 on veneers to correct the damage.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
15 others found this helpful
Helpful
Janice M. in Portage, MI – Feb 17, 2019
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Myself and my family have been to Dr. Brayton multiple times. We have all been completely satisfied with his work, the office environment, and assistive staff. Would recommend to anyone and will return if necessary
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Lynn in Kalamazoo, MI – Sep 27, 2017
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I highly recommend Dr. Brayton. I have had many years of great service, and have been nothing but satisfied! Thank you!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kalamazoo, MI – Sep 06, 2017
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This man is not who he appears. He lacks compassion, and misleads patients into thinking they are in good hands. His method of administering anesthesia sounds reassuring during initial visit, but is not the way he actually performs procedure. He is very rough and left a long lasting, painful memory for me. None of that should have happened to me. I WOULD NEVER GO BACK, AND I INFORM ANYONE I CAN.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
14 others found this helpful
Helpful
CAM in Kalamazoo, MI – Aug 16, 2017
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About Me

biography

Dr. James Brayton, DDS is a periodontics practitioner in Kalamazoo, MI.
  • Periodontics

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

Locations

Practice

Office1850 Whites Rd Ste 6 Kalamazoo, MI 49008
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