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Dr. James Bienvenu, MD

Dr. James Bienvenu, MD

Urology*
10+ years of experience

Dr. James Bienvenu, MD is a urologist in Knoxville, TN and has over 10 years of experience in the medical field. Dr. Bienvenu has extensive experience in Urinary Conditions, Urologic Surgery, and Urinary Calculi & Removal. He graduated from LSU Health Sciences Center Shreveport School of Medicine in 2010. He is affiliated with medical facilities such as University of Tennessee Medical Center and Starr Regional Medical Center Athens. He is accepting new patients and telehealth appointments.

4.3 Star Rating
Based on 23 reviews 4.3 Star Rating (23 reviews)

Practice

1928 Alcoa Hwy Ste 222 Knoxville, TN 37920
Telehealth available

Make an Appointment

Dr. Bienvenu is a Healthgrades Choice provider in Urology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Bienvenu specializes in the area of Urology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
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Dr. Bienvenu's Reviews

Likelihood to recommend Dr. Bienvenu

4.3
23 ratings, 20 with a written review
5 star
83%
83%
4 star
0%
0%
3 star
0%
0%
2 star
4%
4%
1 star
13%
13%

Your trust is our top concern.

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Competent, comforting, caring. Excellent!
Very professional and approachable. Explained procedures and treatment. Always willing to take time to answer questions. All around good guy and excellent doctor!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 16, 2025
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Great bedside manner
I had a procedure with Dr Bienvenue this morning and it went very smoothly. I really like his demeanor. I would highly recommend this provider to you. Very cool man.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gary – Apr 03, 2025
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Bladder cancer treatment
Dr. Bienvenu has provided excellent treatment and care during my bladder cancer diagnosis. Definitely appreciate him.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kelly – Mar 30, 2025
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PROFESSIONAL !
Dr Bienvenu is great! He covers all the bases. He asks the questions (that one might just let slide by) so he gets the full picture to treat all of the patient! He will listen to the complaints and issues…and addresses them thoroughly, giving you multiple options that are pertinent to your treatment.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 28, 2025
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Have been a patient of Dr Bienvenu for 5 years. He is very professional and makes things easier.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 26, 2025
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Top Notch Care!
Dr Bienvenu has been an absolute blessing. 2 surgeries and multiple scopes to monitor stage 2 muscle invasive bladder cancer. I'm now cancer free. Thank you is not enough. God bless this Doctor!
What went well
No results
What could be improved
No results
Helpful
Robert McElroy – Mar 05, 2025
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Hufo surgery
He was informerive and a very caring doctor, Excellent staff.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Spencer Boggs – Feb 27, 2025
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Great DR
Great doctor who is young and in tune with today’s medicine. Sits down and explains things in a comprehensive way.. wouldn’t hesitate to recommend him to anyone!!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brice Graham – Feb 21, 2025
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Awesome.
Dr. Bienvenu is the best Dr a patient could have. He’s very nice and polite with his patients explains things so they are easily understood does an amazing job performing the procedures to help his patients get better.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 19, 2025
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Scheduling nightmare
I met Dr. Bienvenu due to an ER visit that determined advanced kidney stones. I have no prior experience with this physician, I will say I am satisfied with the surgical outcome so far. However, a stent was placed during surgery that needs to be removed and I am unable to reach the office! I am one week post op and the discharge notes state the stent to be removed in 2 weeks. I have called every number offered on the website even using their text line and 2 days with NO RESPONSE from the office. I finally misdialed by mistake and got the billing office that only offered the correct number to call, no help beyond that. Office staff does not answer the phone and when the option is offered to continue to “hold” it simply continues to ring and the circle of messages repeat! I am at a loss as to how best get an appointment to have the device removed. If I am fortunate enough to get an appointment, it will be my last with this group! Step up people!!!
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
Helpful
Prevention is the key – Feb 14, 2025
I'm sorry you've had issues contacting the... Read More
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Terrible
Dr Bienvenu doesn’t care what the patient’s wants are. Office nurse was rude. Worst doctor care I’ve experienced.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Mar 25, 2024
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Great surgeon
Dr. Bienvenu did a robotic removal of my cancerous prostate in July 2023. The survey went well, with minimal pain (only had to take 1 pill of my prescribed pain Rx). Having to have a catheter was more uncomfortable than the surgery. Dr. Bienvenu stated that the surgery was able to get clear margins for my cancer. So far, my 3-month and 6-month PSA tests have not shown recurrence.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
MR – Mar 25, 2024
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Caring Doctor
At my first visit I was very pleasantly greeted, and it soon became obvious that Dr. Bienvenu carefully read my medical history forwarded by my previous doctor who is nearing retirement. He was very reassuring, recognized my personal desires and recommended a plan forward that greatly relieved my high level of anxiety.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Eileen – Aug 11, 2023
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Awesome Doctor!
Although it has been several years since Dr. Bienvenu removed a very rare cyst and removed my adrenal gland wanted to tell you he his the best. While I had a couple complications during my surgery he handled them as a very skilled surgeon. I would recommend him to anyone. You won't be sorry
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Linda Stapleton – Nov 07, 2022
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Great doctor
He performed surgery on me… Trust in his experience!!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Apr 22, 2022
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Dr Bienvenu is a skilled surgeon and practitioner. My family is so appreciative the next grandchild or grand dog is to be named after him! After Dr B found my kidney cancer my MD family members insisted I go to their former classmates at prestigious Med centers. I had enough confidence in Dr B from our meetings to trust him with my life and he did an excellent job on my surgery. My family is very impressed. No reoccurrence in 4 years. He has helped me with other issues (Caused by Birtdays as he says) and I learn a lot on every visit.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
D. Kennedy – Sep 03, 2021
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Just cannot say enough things about Dr. Bienvenu
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
William E Barnes – Mar 15, 2021
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Never had any problems get in to see Dr. right at appointment time, staff is courteous and friendly. Dr. Bienvenu has no problems answering you questions and listening to you no rush to get you out like other Doctors that I have been to.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
James – Sep 22, 2020
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Seen for several years, but did not accomplish anything. Did not want to look in the bladder after 2 years of treating chronic UTIs with antibiotics. Did not think he would find anything. Went to another doctor, find that I had an irritation in the bladder, was not malignant
What went well
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Anne F – Jun 14, 2020
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Dr. Bienvenu along with Dr. John Lacy performed a life-saving surgery on me on Nov 4th 2018. My bladder and prostate were removed by Dr. Bienvenu by robotics with the utmost skill. Together they gave me my life back as I was ready to give up on life due to the months of pain I had. I can't say enough about the excellent care I received at this hospital and staff. Sincerely Ron Bishop
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
13 others found this helpful
Helpful
Ronald L. Bishop in Newland, NC – Jan 12, 2019
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About Me

biography

Dr. Bienvenu was born and raised in Lafayette, Louisiana. After receiving his bachelor's degree in Neuroscience at Tulane University in New Orleans, Louisiana, he attended medical school at Louisiana State University Health Science Center in Shreveport,...read more
  • Urology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Hartford Hospital

    Fellowship Hospital, 2016
  • University Of Tennessee / Knoxville Medical College

    Residency Hospital, 2015
  • Lsu Health Sciences Center Shreveport School Of Medicine

    Medical School, 2010
American Board of Medical Specialties®
American Board of Urology®
Urology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Bienvenu is a Healthgrades Choice provider in Urology

    Read our methodology

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    Locations

    Practice

    Office1928 Alcoa Hwy Ste 222 Knoxville, TN 37920
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 4:30pm
      • Tue: 8:00am - 4:30pm
      • Wed: 8:00am - 4:30pm
      • Thu: 8:00am - 4:30pm
      • Fri: 8:00am - 4:30pm
    • Directions

    Practice

    Northshore Urgent Care2046 Town Center Blvd Knoxville, TN 37922
    2

    Practice

    Sweetwater Hospital304 Church St Sweetwater, TN 37874
    3

    Affiliated Hospitals

    • University of Tennessee Medical Center

      1924 Alcoa Hwy
      Knoxville, TN 37920
      Recipient of 4
      hospital awards

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      80%
      Patients said that doctors always listened to them and explained things well

      4% higher than the national average

      View all patient feedback
    • Starr Regional Medical Center Athens

      1114 W Madison Ave
      Athens, TN 37303
      Recipient of 2
      hospital awards

      Outstanding Patient Experience Award™ (2024, 2023)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said that doctors always listened to them and explained things well

      9% higher than the national average

      84%
      Patients said they were given information about recovering at home
      View all patient feedback
    • Sweetwater Hospital Association

      304 Church St
      Sweetwater, TN 37874

      How patients felt about the care they received at this hospital.

      83%
      Patients said they were given information about recovering at home

      4% lower than the national average

      80%
      Patients said that doctors always listened to them and explained things well

      2% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality