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Dr. James Bates, MD

Dr. James Bates, MD

Oral & Maxillofacial Surgery*
45+ years of experience

Dr. James Bates, MD is an oral & maxillofacial surgery specialist in Dallas, TX and has over 45 years of experience in the medical field. He graduated from University of Texas Health Sciences Center at Houston McGovern Medical School in 1979. He is affiliated with medical facilities Texas Institute for Surgery at Texas Health Presbyterian Dallas and Dallas Medical Center. He is accepting new patients and telehealth appointments.

2.6 Star Rating
Based on 36 reviews 2.6 Star Rating (36 reviews)

Practice

3001 Knox St Ste 301 Dallas, TX 75205
Telehealth available

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At a Glance

  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Bates' Reviews

Likelihood to recommend Dr. Bates

2.6

36 ratings, 16 with a written review
5 Star
39%
39%
4 Star
0%
0%
3 Star
0%
0%
2 Star
3%
3%
1 Star
58%
58%

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RecentHighestLowestMost Helpful
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 person found this helpful
Helpful
Terrible Experience – Jul 15, 2023
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 09, 2023
Thank you very much for you kind comments. We are...Read More
×Post a ResponseAre you Dr. James Bates, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Pat welch in Dallas , TX – Nov 30, 2018
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Amanda in TX – Aug 29, 2018
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Shea Lea in TX – Aug 16, 2018
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
DP in Highland Village, TX – Jul 14, 2018
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What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Trisha in Dallas tx – Apr 28, 2018
We acknowledge and regret this individual's...Read More
×Post a ResponseAre you Dr. James Bates, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
David F – Apr 20, 2018
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What went well
  • Listened & answered questions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
1 person found this helpful
Helpful
Mar 02, 2018
We acknowledge and regret this patient's...Read More
×Post a ResponseAre you Dr. James Bates, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Dallas, TX – Oct 21, 2017
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What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
9 people found this helpful
Helpful
Dallas, TX – Apr 16, 2017
We acknowledge and regret this patient's...Read More
×Post a ResponseAre you Dr. James Bates, MD?
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
Stay Away in Wills Point, TX – Oct 17, 2016
We acknowledge and regret this patient's...Read More
×Post a ResponseAre you Dr. James Bates, MD?
What went well
  • Appointment scheduling
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
10 people found this helpful
Helpful
Mansfield, Tx – Sep 06, 2016
We acknowledge and regret this patient's...Read More
×Post a ResponseAre you Dr. James Bates, MD?
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 people found this helpful
Helpful
Mesquite, TX – Sep 03, 2016
We acknowledge and regret this patient's...Read More
×Post a ResponseAre you Dr. James Bates, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Shelby Dill in Dallas, TX – Mar 12, 2016
×Post a ResponseAre you Dr. James Bates, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Jay kelly in Lake Dallas, TX – Feb 25, 2016
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Leave a review

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About Me

care philosophy

D.D.S., M.D.
  • Oral & Maxillofacial Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Academic Faculty

  • Private Practice - Solo

  • American Board Of Oral And Maxillofacial Surgery

    1989
  • Baylor University Medical Center

    Internship Hospital, 1986
  • Texas Tech University Health Sciences Center School Of Medicine

    Medical School, 1985
  • University Of Texas Health Science Center At Houston

    Residency Hospital, 1983
  • University Of Texas Health Sciences Center At Houston Mcgovern Medical School

    Medical School, 1979
  • Texas Tech University

    Undergraduate School, 1974
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

  • A Modified Approach to the Surgical Correction of Chin Deformities., 1988

  • Best Doctors in Dallas, D Magazine, 1991

  • Robert J. Salem Award for Outstanding Achievement in Surgery, 1985

  • Who's Who in the South and Southwest, 1988-89

  • Texas Super Dentists, 2006, 2010

  • American Association of Oral and Maxillofacial Surgeons Award for Outstanding Achievment, 1979

Locations

Practice

MD Lab3001 Knox St Ste 301 Dallas, TX 75205
1
  • Call
  • Fax
  • Hours
    • Mon: 8:30am - 5:00pm
    • Tue: 8:30am - 5:00pm
    • Wed: 8:30am - 5:00pm
    • Thu: 8:30am - 5:00pm
    • Fri: 8:30am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

  • Texas Institute for Surgery at Texas Health Presbyterian Dallas

    7115 Greenville Ave
    Dallas, TX 75231
    Recipient of 6
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    92%
    Patients said they were given information about recovering at home

    4% higher than the national average

    90%
    Patients said that nurses always listened to them and explained things well

    8% higher than the national average

    View all patient feedback
  • Dallas Medical Center

    7 Medical Pkwy
    Dallas, TX 75234
    Recipient of 2
    hospital awards

    Patient Safety Excellence Award™ (2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    76%
    Patients said they were given information about recovering at home

    8% lower than the national average

    69%
    Patients said that doctors always listened to them and explained things well

    7% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality