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Dr. Jacquline Todd, MD

Dr. Jacquline Todd, MD

Obstetrics & Gynecology*
25+ years of experience

Dr. Jacquline Todd, MD is an obstetrician gynecologist in Middletown, NY and has over 25 years of experience in the medical field. She graduated from University of Rochester in 1997. She is affiliated with Garnet Health Medical Center. She is accepting new patients and telehealth appointments.

2.2 Star Rating
Based on 24 reviews 2.2 Star Rating (24 reviews)

Practice

95 Crystal Run Rd Middletown, NY 10941
Telehealth available

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Dr. Todd's Reviews

Likelihood to recommend Dr. Todd

2.2
24 ratings, 10 with a written review
5 star
29%
29%
4 star
0%
0%
3 star
0%
0%
2 star
4%
4%
1 star
67%
67%

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Wonderful Dr.put me at ease explained everything to me in a professional and caring manner
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 25, 2024
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Rude and rough. She hurt me doing a Pap smear!
I should have advocated more for myself. I don’t want to give the gory details but I would NEVER subject myself to her exam again. No would I recommend anyone over the age of 50 to be examined by her.
What went well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Very unhappy – May 01, 2024
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Rude, beside manner needs polish
Upon meeting Dr. Jacqueline Todd it was clear that first impressions hold weight. Despite her 30 years of experience her demeanor seemed distant and somewhat cold. While I respect her expertise I couldn't. Notice a lack of warmth and personal connection, in her bedside manner. Without delving into specifics that led to my one star review I would advise others to take heed of the accounts highlighting her perceived rudeness and impersonal approach. While Dr. Todds surgical skills are notch given her extensive career it's evident that her interpersonal skills, crucial, in her field leave much to be desired. Moreover she tends to push with surgical plans and can come across as abrasive when patients voice their opinions or concerns. While she does ask if patients have questions her responses often suggest that her decades of experience dictate the path forward.If she’s on call for your birth I would hold until next on call team. Just my two cents
What went well
  • Appointment scheduling
  • Explained conditions well
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Apr 20, 2024
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Rude, inattentive, and incompetent
Arrived 20 minutes late, didn't apologize or acknowledge it. Didn't introduce themselves. She was curt and rushed through the appointment. She asked if I had any questions and spent the whole time standing by the door waiting to walk out. Didn't wait for me to finish my question before attempting to answer it, then once she understood the question gave me a wrong answer. Skipped so many steps that the nurse had to find me in another office to follow up, and additional phone calls for the same reason. She didn't set me up with the following prenatal appointment either. I'm glad I followed up with another doctor to ask. Avoid her however you can.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
May 05, 2023
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Thorough, kind, and comforting.
Currently rotating through doctors at the practice to meet them all for delivery. Out of all of them, Dr. Todd has made me feel the most comfortable. She is thorough, explains things well, and didn’t want to rush through the appointment. She even brought up the option for testing that the other providers may have not considered for me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sarah – Mar 21, 2023
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I did not have a good experience. She seemed that she could possibly be thorough, however, no bedside manner. Do not schedule with her if you are a bereaved parent.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Mar 13, 2019
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What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Evonne Green in Bullville – Jun 13, 2018
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I had my very first appointment with Dr. Todd today. Of course I did my research and found mixed reviews. I wasn't quite sure what to expect. I was pleasantly surprised and pleased with the level of service I received. There wasn't a long waiting period. Her staff was kind and genuinely enjoyed working with her. Dr. Todd greeted me like I was her only patient even though she had many others in the waiting room. I would absolutely recommend her to my family and friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Margaret Ray – May 25, 2018
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I would give no stars if I could. Least personable person in the profession.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Brooklyn, NY – Aug 25, 2017
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Dr. Todd is the best.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sue in Montgomery, NY – Jul 06, 2016
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About Me

biography

Dr. Jacquline Todd, MD is an obstetrician gynecologist in Middletown, NY and has over 25 years of experience in the medical field. She graduated from University of Rochester in 1997. She is affiliated with Garnet Health Medical Center. She is accepting new patients and telehealth appointments.
  • Obstetrics & Gynecology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Rochester

    Medical School, 1997
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
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  • Spanish

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Locations

Practice

Crystal Run Ambulatory Surgery Center of Middletow95 Crystal Run Rd Middletown, NY 10941
1
  • Call
  • Fax
  • Hours
    • Mon: closed
    • Tue: 8:30am - 4:30pm
    • Wed: 8:30am - 4:30pm
    • Thu: closed
    • Fri: closed
    • Sat: closed
    • Sun: closed
  • Directions

Practice

Crystal Run Healthcare Physicians LLP855 State Route 17M Monroe, NY 10950
2
  • Call
  • Fax
  • Hours
    • Tue: 7:30am - 7:30pm
    • Wed: 7:30am - 12:00pm
    • Thu: 7:30am - 12:00pm
    • Fri: 7:30am - 12:00pm
  • Directions

Practice

Crystal Run Healthcare Physicians LLP61 Emerald Pl Rock Hill, NY 12775
3

Practice

Office155 Crystal Run Rd Middletown, NY 10941
4

Affiliated Hospitals

  • Garnet Health Medical Center

    707 E Main St
    Middletown, NY 10940
    Recipient of 15
    hospital awards

    Labor and Delivery Excellence Award™ (2023, 2022, 2021)

    Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system

    Obstetrics and Gynecology Excellence Award™ (2023, 2022, 2021)

    Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality