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Dr. Jacqueline Co, MD

Dr. Jacqueline Co, MD

Ophthalmology*
30+ years of experience

Dr. Jacqueline Co, MD is an ophthalmologist in Richardson, TX and has over 30 years of experience in the medical field. She graduated from University of Texas Medical Branch in 1994. She is accepting new patients.

3.1 Star Rating
Based on 55 reviews 3.1 Star Rating (55 reviews)

Practice

1381 Lake Park Way Ste 100 Richardson, TX 75080

At a Glance

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Dr. Co's Reviews

Likelihood to recommend Dr. Co

3.1
55 ratings, 31 with a written review
5 star
45%
45%
4 star
4%
4%
3 star
5%
5%
2 star
2%
2%
1 star
44%
44%

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Dr Co performed successful cataract procedure . Very satisfactory results.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Robert Hewitt – Nov 21, 2024
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Cannot Recommend
Cannot recommend!!!!!!!!!!!!!!!!!!!!!!!!
What went well
No results
What could be improved
No results
Helpful
Jan 21, 2024
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RUDE RUDE
Doctor co is the rudest human being I have ever encountered in any professional office she rudely cut off my questions unfriendly stuff. The whole visit was horrible.
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Aug 23, 2023
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Evaluation of cataracts
The office is very industrial and dark. The staff are not the friendliest. Dr. Co is okay but not great on the bedside manner of things. She is a little abrupt. She was on my insurance plan and still opted to go to. Doctor not on plan and paid out of pocket.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Sonia Cowley – Jun 22, 2023
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Morpheus8 is AMAZING!
I have had two Morpheus8 treatments with amazing results! I have had so many compliments on my skin as well as how tight my skin looks. Dr. Co does an excellent job and cares about pain management. Minimal downtime with some swelling and redness. Lasted a few days. Please call Dr. Co for a consultation for the Morpheus8 treatment. You will not be disappointed!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 13, 2023
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EYe LID Plastic surgery
I am another EYE SURGEON, and my office is also in Richardson, I also performed eyelid plastic surgery for years. In the last 14 years, I have only done Flapless LASIK or No Cut LASIK. It was too much for me to continue Lid plastic surgery. My patients still call me and send me referrals for eyelid surgery. About 7 years ago I had Dr. Co ask me to do the No Cut LASIK on her son's eyes. Over the years, I realized Dr. Co does a lot of eyelid plastic surgery and cosmetic injections. After seeing her new fantastic state-of-the-art Radio machine, I realized she has been doing many cases with excellent results. So I referred to her a good family friend who was looking for upper-lid plastic surgery to Dr. Co. Two weeks after his procedure, I asked the patient to come to my office to see his results. I was very impressed with how she had done the surgery! Considering that I used to fix plastic surgeons' work and I am picky, her job was one of the best I have seen. On a different note and d
What went well
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
May 07, 2023
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Amazing
I’m so pleased with Dr. Co. She was very knowledgeable and didn’t sugar coat her ideas. She is so thoughtful and wants you the patient to feel at ease. I was super nervous about my Morpheus treatment, but she made sure I was comfortable. I’m so pleased and excited to learn more of her future endeavors. When it comes to looking better, she offers great services. I’m a true fan.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 28, 2023
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Dr Co is an amazing Ophthalmologist & Surgeon
I am so happy I found Dr. Jacqueline Co. I have never had my eyes checked out so completely.She is an excellent doctor & so professional & caring.She & her entire staff are extremely thoughtful and helpful. If you are looking for an Ophthalmologist I encourage you to go see her. You will receive excellent care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cherie Ludman – Mar 15, 2023
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Best ophthalmologist ever
I have had several incredible experiences at Dr. Co's office. I travel from CA annually to visit this office. From the moment I walked in, I was greeted with warmth and kindness from the receptionist. The office was clean and well-organized, which made me feel comfortable and confident in the care I would receive. During my appointments, the doctors and team are very knowledgeable, professional, and attentive to my needs. They take time to thoroughly explain everything that was happening during my exam and answered all of my questions with patience and understanding. Additionally, the selection of frames and lenses at Dr. Co's office was impressive, and the staff helped me find the perfect pair to fit my style and prescription needs. For other procedures, Dr. Co uses the latest technologies to attend to cosmetic therapies that are easy and yield great results. Overall, I have had wonderful experiences at Dr. Co's office, and I would highly recommend this practice to anyone in n
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bill M. – Feb 21, 2023
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Took my son for a regular check up since he did not pass his vision test in school and Dr. Co was really nice and professional. She made us feel comfortable with all the information that was given. I would definitely recommend Dr. Co. I will be coming back with my mom and dad for cataract evaluation and surgery if needed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Angelica Marquina – Feb 18, 2023
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Dr. Co as rushed, abrupt, and spent very little time with me. She was ready to book me for surgery without discussing anything. I came away with an uneasy feeling and chose another dr for my surgery.
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Jan 19, 2022
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My experience with Dr. Ko is that she is a brilliant ophthalmologist and surgeon. Admittedly, she can be quick, even perhaps sometimes terse, to explain simple or common procedures. Imagine perhaps asking Michelangelo how to paint a house. That said, my experience is that if you ask her to slow down, she is happy to explain things to you, and you get the counsel of the woman whom other ophthalmologists turn to when they have questions. I consider us lucky to have such a capable surgeon here in the Dallas suburbs. If you need the best of the best, go to Dr. Ko.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Walter Tinsley – Jan 02, 2022
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Dr Co is the rudest and worst ophthalmology specialist. DO NOT COME HERE! Don’t even try to talk to her or ask her questions. She will just tell you to google whatever questions you have.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
Dr.Co – May 25, 2020
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Dr. Co is the rudest human being I have ever encounter in any professional office. She rudely cuts off any questions I have. She treated me like I’m an unintelligent person when I dared to ask questions. RUDE! Lack compassion! The worst bedside manner for a doctor! Do not go to her!
What went well
No results
What could be improved
No results
10 others found this helpful
Helpful
Mar 10, 2020
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Not a good experience at all. Dr. Co was referred to me by a friend and I must admit not good service at all. For starters, her bedside manner leaves much to be desired, she gets frustrated with questions that of the norm for any procedure. I figured well as long as she does good surgery, I can overlook that. However, after doing my first cataract surgery, everthing was OK, the 2nd, she was late for surgery by about 2.5 hours without notice making me wait in the waiting room for that period, until I got tired an left. Prior notice would of been nice. She has been away on emergencies for 6 months, have not been able to schedule followup visits that are now way overdue since spring. Her office staff says they will call me when it can be schedule, but then never do. 3 times they promised to call and never did. their computer system went down for a week, again they promised to call - did not. Best to schedule your surgeries with a doctor who will be there for you.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
12 others found this helpful
Helpful
Barbara Hampton – Oct 01, 2019
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PLEASE DON'T COME HERE!!! THE WORST SERVICE THAT I NEVER GOT BEFORE. SHE JUST SPENDS 3 MINUTES FOR MY MOM AND SHE SEEMS MY MOM NOT HER PATIENT. WHEN I ASK QUESTION SHE DOESN'T WANT TO ANSWER.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
TIFFANY – Sep 14, 2019
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Dr. Co has been my opthalmologist for a number of years. She performed cataract surgery on both eyes with excellent results. I visited Dr. Co because I had many floaters in my eye which were not going away. She is experienced enough to recognize that I had a tear in my retina. This is not something any doctor would automatically recognize but she knew what was looking at and got me to a surgeon. I would have otherwise begun losing eyesight in that eye had it not been treated (she no longer performs this particular surgery herself but used to). I am diabetic and she takes that very seriously and stays on top of monitoring my vision in that regard. Dr. Co performed laser surgery to reduce pressue in my eye. I recommended Dr. Co to a close friend and she and her husband now see Dr. Co
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Dee Bledsoe – Aug 11, 2019
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Dr Co is the best ophthalmologist I have ever encountered. I have never waited more than 5 minutes to be seen. My husband, adult daughter and myself have all been taken care of by Dr Co for the last two years. She is extremely knowledgeable and professional and above all, she is honest and explains everything to the patients. My husband has had one surgery and I have had cataract surgery on both eyes. I can now see distance and read without any aid at all. Her staff is respectful, helpful and friendly. They all call us all by our first names before we even sign in. We know that we can reach the office by phone or text and will be answered as soon as possible. We will all continue under Dr Co’s care for our ophthalmologic needs in the future. We will continue to recommend her to our family and friends!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
M. Lammers – Jul 31, 2019
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Many years ago while visiting Dr. Co for a routine eye exam, she inquired whether there was a history of diabetes in my family. I quickly replied, "Not that I am aware of." I had never been diagnosed as a diabetic. Based on her exam, Dr. Co advised me to see my primary care physician for lab work for confirmation. A couple of months later, blood work ordered by my PCP confirmed I am diabetic and probably had been for many years not knowing. I quickly began seeing a specialist and have improved my overall health by losing weight, medication management and exercising. As well, when my cataracts were advancing and affecting my vision, Dr. Co perform cataract removal and lens replacement on both of my eyes. For the first time in my life I no longer needed glasses, near or far correction. I went out the next week and purchased designer non-prescription sunglasses. Thank you Dr. Co!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Renee Stone in Richardson, TX – Jun 07, 2019
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Dr. Co takes excellent care of my family...from 12 to 80+. Wouldn’t fo any where else!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Dana Norton in Mesquite , TX – Jun 05, 2019
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About Me

biography

Dr. Jacqueline Co, MD is an ophthalmologist in Richardson, TX and has over 30 years of experience in the medical field. She graduated from University of Texas Medical Branch in 1994. She is accepting new patients.
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Hermann Hospital

    Residency Hospital
  • Presbyterian Hospital Of Dallas

    Internship Hospital, 1995
  • University Of Texas Medical Branch

    Medical School, 1994
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Hindi

  • Spanish

Locations

Practice

Co. EyeCare Associates & Surgery Center PA1381 Lake Park Way Ste 100 Richardson, TX 75080
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